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Voice Support Engineer at I&M Bank

JOB PURPOSEContact Centre is the Bank's point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice, Email and Social Media with an objective of ensuring all Queries, Requests and Complaints are handled in a timely manner and in line with the I&M Service Standards resulting in ...

Job Purpose:In this role, you'll learn how to curate awesome experiences for our customers and grow our financing product from its current launch stage to a major success.Fun Fact: People at Jumba have in the past year reinvented an entire industry, imagine what you could do here!ResponsibilitiesSales -Upsell our financing product to customers.Proper sharing of invoices and receipts once orders h...

Job Purpose:In this role, you'll learn how to curate awesome experiences for our customers and grow our financing product from its current launch stage to a major success.Fun Fact: People at Jumba have in the past year reinvented an entire industry, imagine what you could do here!ResponsibilitiesSales -Upsell our financing product to customers.Proper sharing of invoices and receipts once orders h...

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. JOB PURPOSE Contact Centre is the Bank s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice...

Customer service jobs. Contact Centre is the Bank s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice, Email and Social Media with an objective of ensuring all Queries, Requests and Complaints are handled in a timely manner and in line with the I&M Service Standards r...

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. JOB PURPOSE Contact Centre is the Bank s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice...

Jumba is a construction tech platform that simplifies B2B purchase and financing of construction materials Job Purpose: In this role, you ll learn how to curate awesome experiences for our customers and grow our financing product from its current launch stage to a major success. Fun Fact: People at Jumba have in the past year reinvented an entire industry, imagine what you could do here! Responsi...

Jumba is a construction tech platform that simplifies B2B purchase and financing of construction materials Job Purpose: In this role, you ll learn how to curate awesome experiences for our customers and grow our financing product from its current launch stage to a major success. Fun Fact: People at Jumba have in the past year reinvented an entire industry, imagine what you could do here! Responsi...

Voice Of The Customer Officer at NCBA Group

Manage the entire product life cycle of a breakthrough software technology product for sustainable public transport in Africa including market research, specification development, product development and evolution, and product marketing across BasiGo s marketsDevelop insights into market needs and customer requirements through customer and market research, data analysis, and competitive landscapi...

This role will support COVAW s communications work at project and organizational level.Specific roles and responsibilities areSocial media managementSeek regular input from program staff for updating COVAW s social media pages.Updating COVAW s social media pages i.e. Facebook, Twitter, LinkedIn and YouTube with key messages and photos from the program activities.Increase COVAW s presence and voic...

Duties and ResponsibilitiesDevelop and execute content strategies to support brand objectives, increase brand awareness, and engage our audience across multiple channels, including but not limited to social media, website, blog, email, and video platforms.Create original, high-quality written, visual, and multimedia content, including articles, blog posts, social media posts, videos, infographics...

Marketing Lead Direct Outreach Specialist Location: Remote - Full-time About Us: Join our dynamic tech IT recruitment startup, where we connect top-tier Microsoft professionals with leading companies. At M365Connect, we are dedicated to revolutionizing recruitment with our commitment to excellence, innovation, and client satisfaction. The Ro le: We are seeking a Marketing Lead with exceptional sk...

Job Purpose:Lead Backend and Frontend Engineers (.NET and Angular) in building the enterprise solutions i.e. Branch Service Hub Solution, Newgen workflows, CRM, ERP.The Technical Lead be responsible for managing a highly functional team of engineers saddled with the responsibility of building scalable Systems with no supervision.The Technical Lead to ensure that project goals are met, and the sol...

Establishing networking environment by designing system configuration, directing system installation, defining, documenting, and enforcing system standards. The design and implementation of new solutions and improving resilience of the current environment. Maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating ...

Role Purpose:The postholder will create content strategies, research trending topics, and produce content. S/he will work closely with other team members (and consultant writers, designers, communication service providers) to enrich online digital media and print media.The incumbent will be an experienced, innovative and polished writer, designer and videographer who will drive the content strate...

Role Purpose:The postholder will create content strategies, research trending topics, and produce content. S/he will work closely with other team members (and consultant writers, designers, communication service providers) to enrich online digital media and print media.The incumbent will be an experienced, innovative and polished writer, designer and videographer who will drive the content strate...

Equity Bank Limited (The Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 00200 Nairobi. Job Purpose: Lead Backend and Frontend Engineers (.NET and Angular) in building the enterprise solutions i.e. Branch Service Hub Solution, Newgen workflows, CRM, ERP. The Te...

Location: Nairobi, Kenya Fin Overview: At Fin, we are committed to driving financial inclusion and empowering individuals across the continent. We believe that everyone deserves access to affordable financial services, and our mission is to make this a reality. We are a passionate and diverse team of professionals dedicated to making a positive impact in the lives of people throughout Africa. Our...

Duties and responsibilitiesThis role will support COVAW's communications work at project and organizational level.Specific roles and responsibilities areSocial media managementSeek regular input from program staff for updating COVAW's social media pages.Updating COVAW's social media pages i.e. Facebook, Twitter, LinkedIn and YouTube with key messages and photos from the program activities.Increas...

Job Purpose/Summary:Reporting to the Technical Support Team Leader, the job holder is responsible for call technical support and troubleshooting guidance pertaining to Wide Area Network (WAN), Local Area Network (LAN), Internet, data, voice, mail and managed LAN services queries from customers satisfactorily within the defined scope and laid down standards processes & procedures within the Helpde...

Job SummaryThe IS team at Canonical supports and maintains all of Canonical's IT production services. The team is in charge of running services used by over 60 million Ubuntu users.As an Senior SRE & Gitops engineer you'll be in a unique position to drive operations automation to the next level, both in our own private clouds as well as in the public clouds. We do this by utilizing the best of op...

The role of Advertising Team Leader reports to the publisher and Country Manager. Duties includes actively prospecting for new clients, making 25 plus telephone calls per day to generate new prospects and to persuade them to partner with Corporate Africa projects and services; overseeing four other sales executives proposals, acting as second voice for them, closing their deals and motivating the...