user support analyst

Ashoka is an international citizen-sector organization whose mission is to build an Everyone a Changemaker Worldâ . An Everyone a Changemaker Worldâ is one that responds quickly and effectively to social challenges, and where each individual has the freedom, confidence and societal support to address any social problem and self identify as a driver of change. Ashoka is the world s leading communi...

Job Description Brief Description This position provides organizational leadership and is responsible for overseeing the activities of the data science department in ensuring execution of and alignment with the Kenya Airways overall vision. It ensures creation of data science capabilities for the success of Kenya Airways business operations by envisioning and executing strategies that will influe...

About the Job:The ideal candidate will be responsible for managing the collection and analysis of a large quantity of data reported by financial service providers to the Kenya Bankers Association (KBA); effectively communicating the data standards and structure to partners as well as providing technical support to new partners on the reporting mechanisms including API based reporting and bulk fil...

The Evaluation Analyst reports directly to the Director, UNFPA Evaluation Office, with matrix reporting to the Lead, Decentralized Evaluation Team, as the secondary supervisor.The incumbent will assist the Director of the Evaluation Office in complying with UNFPA's Evaluation Policy and support the implementation of the Evaluation Office's multi-year costed evaluation plan. The incumbent will sup...

You can join our journey too. As the Strategy and Operations Analyst will use M-KOPA s internal data resources and external customer data to uncover and share insights and inform business decisions throughout the company. The Analyst combines technical skills, creativity, and business acumen to improve the understanding of our customer, the market, and company, deliver on operational data process...

Job Purpose We are seeking a highly motivated and detail-oriented individual to join our team as a Business Analyst. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a deep understanding of both business processes and IT solutions. As a Business Analyst, you will collaborate with project sponsors, stakeholders, and project teams to gather, analyze,...

You can join our journey too.As theStrategy and Operations Analystwill use M-KOPA's internal data resources and external customer data touncover and share insightsand inform business decisions throughout the company. The Analyst combines technical skills, creativity, and business acumen to improve the understanding of our customer, the market, and company, deliver onoperational data processesand ...

Kenya Bankers Association (KBA) was registered as an Industry Association on 16th July 1962 by the Registrar of Trade Unions. In its formative years, the main aim of the Association was to cater for the interests of the member banks in negotiating terms and conditions of service of its unionisable employees and as far as possible standardize management practices so as to ensure harmony in the ind...

Note: This position will be moved to Nairobi, Kenya by August 2025The Position:The position is home based until the Evaluation Office is relocated to Nairobi, Kenya, with its incumbent, by 2025.The Evaluation Analyst reports directly to the Director, UNFPA Evaluation Office, with matrix reporting to the Lead, Decentralized Evaluation Team, as the secondary supervisor. The incumbent will assist th...

M-KOPA s mission is to make high quality energy affordable to everyone. OUR GROWTH SO FAR M-KOPA has connected more than 400,000 homes in Kenya,Tanzania and Uganda to solar power with over 550 new homes being added every day. You can join our journey too. As the Strategy and Operations Analyst will use M-KOPA s internal data resources and external customer data to uncover and share insights and i...

IT jobs in Nairobi. Roles and Responsibilities Technical and functional knowledge of Dynamics NAV/D365, as well as the ability to give client presentations and demonstrations. Installation and implementation of service packs and hot fixes as needed. Configure, develop and deliver MS Dynamics NAV software and components in all functional areas. Create new and modify existing customizations and int...

Job PurposeWe are seeking a highly motivated and detail-oriented individual to join our team as a Business Analyst. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a deep understanding of both business processes and IT solutions. As a Business Analyst, you will collaborate with project sponsors, stakeholders, and project teams to gather, analyze, ...

Equity Bank Limited (The Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 00200 Nairobi. Job Purpose We are seeking a highly motivated and detail-oriented individual to join our team as a Business Analyst. The ideal candidate will possess strong analytical skill...

Coordinating system development and maintenance processes for ERP, Business Analytics and Grid infrastructure systems.Manage the development and deployment of new applications, systems software, and/or enhancements to existing business support applications.Ensure that any new software integration into company systems meets functional requirements, system compliance, and interface specifications.P...

# Key responsibilitiesThe role holder will be responsible for: Supporting: - Learning about and becoming an SME (subject matter expert) in all elements of the various card payment acceptance channels within King's supported by Income Services, including the eStore- The maintaining and provision of support to the online payment pathways supported, troubleshooting and assisting the associated King'...

Job Description Job Description Chief System Analyst, Business Support & Intelligence Reporting to the Manager Enterprise Architecture and IT Infrastructure, the purpose of the role is to provide quality ERP & Business support systems & services by ensuring efficient and timely implementation of software applications and enhancements. The role is also tasked with continuous improvement of grid In...

Job DescriptionChief System Analyst, Business Support & IntelligenceReporting to the Manager Enterprise Architecture and IT Infrastructure, the purpose of the role is to provide quality ERP & Business support systems & services by ensuring efficient and timely implementation of software applications and enhancements. The role is also tasked with continuous improvement of grid Infrastructure syste...

Summary Reporting to the Manager Enterprise Architecture and IT Infrastructure, the purpose of the role is to provide quality ERP & Business support systems & services by ensuring efficient and timely implementation of software applications and enhancements. The role is also tasked with continuous improvement of grid Infrastructure systems and Business Analytics. The specific tasks include- Coord...

Organizing and coordinating system development and maintenance processes for Business Analytics and Grid infrastructure systems.Design, implement and maintain suitable data warehouse and Data marts as needed to support the analytics capabilities in the organization.Design, implement and maintain ETL processes, including amalgamation and integration of data from various heterogeneous relational da...

The Investment Analyst will be based in Kenya, working from Kua Ventures office at ABC Place.This person will report to the Investment Associate (also being hired), and in the interim to the Operations Director. This person will be responsible for supporting the Investment Associate in identifying high-potential and high-impact SGBs to be considered for investment, overseeing the application proc...

Kua Ventures is a faith-driven impact investor that envisions Small and Medium Enterprises (SMEs) in East Africa flourishing in their communities. We support hardworking men and women with economic and spiritual resources that unleash their capacities and liberate them from the entanglements of poverty About Job The Investment Analyst will be based in Kenya, working from Kua Ventures office at AB...

Job DescriptionPRINCIPAL SYSTEMS ANALYST, (BUSINESS INTELLIGENCE)Reporting to the Chief Analyst - Business Support & Intelligence, the successful candidate will ensure the development and maintenance of the Business Intelligence and Analytics solutions and capabilities as well as the development, implementation and continuous improvements of the Grid Infrastructure management systems.The specific...

Job Description Job Description PRINCIPAL SYSTEMS ANALYST, (BUSINESS INTELLIGENCE) Reporting to the Chief Analyst - Business Support & Intelligence, the successful candidate will ensure the development and maintenance of the Business Intelligence and Analytics solutions and capabilities as well as the development, implementation and continuous improvements of the Grid Infrastructure management sy...

Kenya Power owns and operates most of the electricity transmission and distribution system in the country and sells electricity to over 4.8 million customers (as at June 29, 2016). The Company s key mandate is to plan for sufficient electricity generation and transmission capacity to meet demand; building and maintaining the power distribution and transmission network and retailing of electricity...