Main duties will include, but not limited to the following:Respond to customer calls, emails and other messagesHandle queries received through other channels such as social media and live chatReply...
Software installation and configuration for new customers Perform data entry related tasks to ensure customer datais compiled correctly and imported accurately in the system Train potential, new...
The job holder diagnoses & resolves ICT incidents, provides level 1 & 2 helpdesk support, and maintenance for moderately to highly complex client products and works on one or more projects...
The job holder will work with a broad range of infrastructure products and complex client technology services and supports area of IT. He/she will also work on multiple projects concurrently as a...
What you can expect to be doing:provide first point of it support contact for all bboxx staff.Installing and configuring computer hardware operating systems and applications.Assisting staff or...
As a supervisor you will support the team manager in managing a team of customer service representatives in Nairobi. Key to the role will be developing and coaching the team to deliver a...
Responsible for directing and overseeing team members, resolving customer questions or complaints, and developing programs and procedures to enhance productivity and performance.
Key tasks and responsibilitiesenforce underwriting controls ensure compliance with underwriting guidelinesdebiting of premiums and processing of policy documents within set timelinesdebiting and...
The job holder diagnoses & resolves ICT incidents, provides level 1 & 2 helpdesk support, and maintenance for moderately to highly complex client products and works on one or more projects...
The customer support manager is responsible for managing, motivating, and guiding the customer service team to create positive brand experiences, increase customer satisfaction and maximize...
The customer service representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Relies on instructions and...
Key responsibilitiesOversee document management, client correspondences and cash flow managementMonitor and approve the processing of contract notes, statements, business...
The job holder will work with a broad range of infrastructure products and complex client technology services and supports area of IT. He/she will also work on multiple projects concurrently as a...
The applicant must have at least diploma in either customer care, sales and marketing, ICT, business, or any other office admin related course. The job vacancy is available in our Nairobi, Mombasa,...
Key responsibilitiesEngage with new patients to answer questions on our partner medical facilities, in Kenya, across Africa and internationally.Coordinate with our partner hospitals and doctors to...
Manage customer relationship and documentation compliance and completion.Maintain the defined quality of customer service standardsmanage the customer contact queue and customers tolerance...
Our client, a global FinTech start-up based in the United kingdom(UK) with offices in several other countries is looking to recruit an experienced customer service representative Somali speaking-...
We are looking for a customer service assistant at a wig shop.
Company website : industries : it, software engineering, internetservices othertransport, logistics, postal services job ads : company description we are a technology solutions provider with a...
Company website : industries : it, software engineering, internetservices othertransport, logistics, postal services job ads : company description we are a technology solutions provider with a...
Objective of the engagementthe overall objective of the engagement is to undertake a capacity building program in test development and marking of promotional examinations administered by the public...
Maziwa is a social enterprise that supports breastfeeding women with the decision to return to work post-partum. Although optimal breastfeeding reduces infant mortality, improves childhood...
Building and maintaining relationships with both customers and transporters in order to achieve high customer service and proper transporter managementReceiving, preparing and sending out customer...
Job Specifications Duties and responsibilities will entail: i) Managing incoming and outgoing calls and route to appropriate persons; ii) Directing enquiries from external stakeholders to relevant...
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