Telkom customer

Our Client in the Telecommunications sector seeks to recruit a Zonal Sales Rep.Job PurposeTo sell and manage the distribution of Telkom products and services (Airtime, SIMCards, Mobile Financial Services & Devices) to resellers and distributors within the assigned territory. The role needs to identify and facilitate optimisation of opportunities to drive sales as maximally and as efficiently as p...

Job Description Our client in the Telecommunications sector seeks to recruit a Shop Team Leader Location: Sarit-Nairobi Job Purpose To market and sell Company products and services to all customers in a professional manner. The role needs to adhere and function within the guidelines for finance controls, processes, and policies that encompass retail operations mandate. Key Responsibilities Genera...

Our Client in the Telecommunications sector seeks to recruit a Zonal Sales Rep.Job PurposeTo sell and manage the distribution of Telkom products and services (Airtime, SIMCards, Mobile Financial Services & Devices) to resellers and distributors within the assigned territory. The role needs to identify and facilitate optimisation of opportunities to drive sales as maximally and as efficiently as p...

Human Capital Synergies (HCS) Africa is a Nairobi (Kenya) based, human resources professional services provider. Its two Directors, Ms. Veronica Anam and Ms Njoki Mwihia jointly hold over 40 years of combined experience working in the United States and various African countries. Their joint experiences encompass a range of human resources facets as well as general administration and communication...

Human Capital Synergies (HCS) Africa is a Nairobi (Kenya) based, human resources professional services provider. Its two Directors, Ms. Veronica Anam and Ms Njoki Mwihia jointly hold over 40 years of combined experience working in the United States and various African countries. Their joint experiences encompass a range of human resources facets as well as general administration and communication...

Reporting to the Director, Human Resources, the role is responsible for leading the delivery of a proactive and customer focused HR Services across Telkom. This will include implementing the Telkom Total Reward philosophy and compensation strategy that will ensure the attraction, retention and development of talent. The incumbent will manage and oversee the execution of all aspects of HR operatio...

The name HCS Africa is derived from carefully selected words: Human , referring to our people-oriented approach, Capital , referring to our commitment of increase in profit, and Synergies , referring to the collaborative nature of our organization. Therefore our service provisions and methodologies are wholly centered on adding value to your most important source of profit Human Resource and anyt...

Gross Salary: Ksh 40k 45k Our client is looking for a dedicated Customer Service Representative to join their team in Nakuru. In this vital role, you will be the first point of contact for customers, handling inquiries and complaints with the utmost professionalism and providing timely solutions. Your goal will be to ensure customer satisfaction by delivering efficient and courteous service. Key ...

Job Description The Customer Value Manager will play a pivotal role in establishing d.light as a leader in customer centricity within the industry, driving increased customer engagement, satisfaction & loyalty by optimizing all customer touchpoints with the company along their customer journey. They will enhance the company s value proposition, ensure all OpCos are delivering a cohesive customer ...

Respond to customer enquiries in person, by phone and online helpfully and promptly. Take responsibility for solving customer issues and make sure they are resolved promptly. Maintain record of customer communications in CRM and other systems. Acknowledge and resolve customer complains. Process orders, customer applications and requests. Maintain customer records. Compile and distribute daily rep...

H.B. Fuller is a leading global adhesives provider focusing on perfecting adhesives, sealants and other specialty chemicals across all industries throughout the world. While our products are virtually invisible, they play a vital role in ensuring the quality of modern life and we are committed to connecting what matters to solve some of the world's biggest adhesion challenges.PRIMARY DUTIES For t...

R&RsDesign, deliver and project manage customer lifetime value strategies across the customer journey, product categories and markets, to drive improved customer repayment speed, loyalty & upsell success rates.Collaborate cross-functionally with Product, Aftersales, Marketing & Sales Teams to develop strategies for targeted customer-centric engagement campaigns, offers & other initiatives.Own and...

Customer Inquiry Handling: Respond to customer inquiries promptly, providing accurate information and solutions to issues and questions.Complaint Resolution: Efficiently resolve customer complaints with a focus on customer satisfaction, documenting issues and resolutions as required.Service Excellence: Maintain a high standard of customer service, ensuring each customer receives attentive and cou...

About the role: The Customer Service Supervisor role holder is a dynamic and results-driven individual. He /she is a key contributor to the customer service department. The role holder will be responsible for leading a team of retention representatives to ensure the effective implementation of customer retention strategies. The primary focus of this role is to minimize customer churn, enhance cus...

Mission Statement for the Role To be the face of Poa Internet on a daily basis for customers reaching out to us through our omni-channel customer experience avenues. Overall Responsibility Receive, document and resolve inbound requests from customers, through all our inbound communication channels- voice, Whats App, Facebook, twitter and chat on a daily basis. Key Competencies Clear, empathetic w...

External stakeholdersAct as main link between the company and the customers.Ensure an effective communication and mutual understanding.Focus on understanding our customer s needs and regularly updating customers where there is a need.Communicating any pricing updates with customers on time and ensuring the update is reflected on JDE for all customers.Manage customer escalation and claims issues e...

Position: Customer Experience Executive Reports To: Contact Center Team Leader Industry: Sports Betting Contract Type: Fixed Term (1 Year, Renewable based on Performance) Number of Positions: 20 Are you a recent graduate eager to launch a dynamic career in customer experience, or are you already thriving in the realm of customer service and seeking to elevate your skills? Look no further we have ...

Requirements: Excellent communication and interpersonal skills. Strong problem-solving and troubleshooting abilities. Patience and a customer-centric attitude. Ability to work in a fast-paced environment. Basic knowledge of internet technologies is a plus. Prior customer service experience is preferred. Responsibilities: Respond to customer inquiries and resolve technical issues via phone, email,...

AccountabilitiesProvide detailed Daily/weekly/monthly Service KPI data, including reconciliation to category team tracking projects.Provide expert customer collaboration knowledge understanding (processes and technology) to match regional/market dynamics.Leading customer analytics by matching market requirements with Diageo global initiatives.Develop a synergistic relationship with PLAN and SOURC...

Implement CP's commercial strategies, ensuring the correct execution of the 5p's at the point of sale, seeking to generate benefits for our clients and CP, proactively understanding the needs of our clients and recommending solutions to the different requirements.Achieve sales objectives of the assigned territory with respect to the objective of the Channel.Carry out the administrative work of th...

Develop and implement effective customer service processes that ensure customer satisfaction and Retention

Job Summary As the Customer Development Executive - Indirect Trade (IDT), you are responsible for achieving sustainable growth in sales, profitability, market share and product distribution. You will also play a crucial role in strengthening organizational effectiveness and efficiency. Professionally represent the Colgate Palmolive company, managing the relationship with our partners on trust and...

Description :The Africa Customer Manager is responsible for co ordinating all Customer service (OTC) operations across the region, meeting market requirements and ensuring clear standard performance management analytics in each country and practices that trend to leading performance.AccountabilitiesProvide detailed Daily/weekly/monthly Service KPI data, including reconciliation to category team t...

Purpose: To provide administrative and technical support to the branch, captive and independent intermediaries. To provide general customer service in respect to all lines of business for all CIC subsidiaries. Primary Responsibilities: Check compliance of agents with IRA regulations; Confirm compliance of the necessary regulatory business licenses; Provide input for the branch reports; Coordinate...