iColo: A Digital Realty Company, is the leading carrier-neutral data center provider operating state of the art facilities in Kenya and Mozambique. We serve a broad spectrum of clients Telecom carriers, ISPs &d peering points, IT & cloud providers, content providers, enterprise & financial services customers Summary To provide technical, (preventative) maintenance, repairs, installation and custo...
IT jobs Nairobi. Reporting to the Manager Operation Support Systems (OSS), Planning and Automation, the position holder will be responsible for designing, developing, and maintaining web based applications. The responsibility will collaborate with a multidisciplinary team to create applications that provide a seamless user experience. Responsibilities Will be responsible for developing and mainta...
Reporting to: Manager Special Projects Business Unit: Technology Enterprise Technical Support (ETS) Who We Are We are a technology company that provides integrated solutions to individuals, Small and Medium-sized Enterprises (SMEs), Government and large corporates in Kenya, drawing from a diverse solutions suite that includes voice, data/connectivity, digital financial services, as well as networ...
As a Customer Support Engineer, you will be primarily responsible for monitoring, maintaining, and troubleshooting Tatu Telecom s and its affiliates multiservice network infrastructure and implementing changes, such as provisioning, suspension, reactivation, and termination of circuits, in response to user requests and project work. You will also be required to deal with escalated issues from cus...
Tatu is a project of Rendeavour, Africa s largest urban land developer with over 30,000 acres of visionary projects in the growth trajectories of large cities in Kenya, Ghana, Nigeria, Zambia and Democratic Republic of Congo. Rendeavour s vision goes beyond alleviating what is a self-evident problem that of stifling urban congestion and a dearth of quality housing and commercial property in Afric...
The candidate will be responsible for as the service TD, you will ensure the delivery of IT infrastructure integration solutions in complex scenarios. Ensuring successful project delivery based on customer satisfaction with SMs or higher-level customers. In addition, effectively support the pre-sales team to explore more opportunities.Job responsibilitiesDesign and implementation of virtualizatio...
At Huawei, we define human progress by innovations that enrich humanity. We do not view connectivity as a privilege, but a necessity. We believe that the impact of information and communications technology should be measured by how many people can benefit from it. Huawei is a leading global ICT solutions provider Summary The candidate will be responsible for as the service TD, you will ensure the...
ABOUT US Broadband Communication Networks is a communication technologies solution provider whose objective is to provide communication network solutions for; Mobile Network Operators, Fixed Network Operators, Regulators, Broadcasting houses, Internet Service Providers (ISPs) Governments and large business organizations in East African with our HQ in Nairobi Kenya. We are experienced in End-to-En...
About this opportunityWe are now looking for a Billing Support Engineer that will provide technical service and support to our customers. In this role, you will fix & resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks.The Support Engineer typically interacts with customer technical staff, o...
Key Responsibilities:Direct day-to-day operations to align with strategic goals, ensuring adherence to company policies and financial targets.Develop and execute commercial strategies for growth and profitability.Lead a team to provide excellent customer support, manage technical issues, and mitigate risks.Monitor performance to minimize downtime and optimize service delivery.Manage vendor relati...
World Vision is an international Christian relief, development and advocacy organisation working in almost 100 countries world-wide to create lasting change in the lives of children, families and communities to overcome poverty and injustice. Key Responsibilities: IT Infrastructure and Capacity Planning Recommends the direction for LAN/WAN, internet, wireless, and remote access services. Works wi...
Key Responsibilities:IT Infrastructure and Capacity PlanningRecommends the direction for LAN/WAN, internet, wireless, and remote access services.Works with client teams to gather requirements. Analyses and documents requirements.Determines requirements impact on existing architecture, work processes and systems.Determines infrastructure systems specifications, input/output processes and working p...
IT Infrastructure and Capacity PlanningRecommends the direction for LAN/WAN, internet, wireless, and remote access services.Works with client teams to gather requirements. Analyses and documents requirements.Determines requirements impact on existing architecture, work processes and systems.Determines infrastructure systems specifications, input/output processes and working parameters for hardwar...
With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.Come join our 33,000 staff working in nearly 100 countries and share the joy of transforming vulnerable children's life stories!Key Responsibilities:IT Infras...
World Vision is an international Christian relief, development and advocacy organisation working in almost 100 countries world-wide to create lasting change in the lives of children, families and communities to overcome poverty and injustice. Key Responsibilities: IT Infrastructure and Capacity Planning Recommends the direction for LAN/WAN, internet, wireless, and remote access services. Works wi...
Key Responsibilities:IT Infrastructure and Capacity PlanningRecommends the direction for LAN/WAN, internet, wireless, and remote access services.Works with client teams to gather requirements. Analyses and documents requirements.Determines requirements impact on existing architecture, work processes and systems.Determines infrastructure systems specifications, input/output processes and working p...
We are now looking for a Billing Support Engineer that will provide technical service and support to our customers. In this role, you will fix & resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks.The Support Engineer typically interacts with customer technical staff, operation managers, ser...
Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world s mobile traffic passes through Ericsson networks Summary We are now looking for a Billing Support Engineer that will provide technical service and support to our customers. I...
ABOUT US Broadband Communication Networks is a communication technologies solution provider whose objective is to provide communication network solutions for; Mobile Network Operators, Fixed Network Operators, Regulators, Broadcasting houses, Internet Service Providers (ISPs) Governments and large business organizations in East African with our HQ in Nairobi Kenya. We are experienced in End-to-En...
Reporting to: Directors, Gross Salary: Ksh 380,000 Ksh 400,000, Our client in the telecommunications and construction industries is searching for a seasoned Technical Operations Manager. If you have a strong background in telecommunications management and construction processes, and you re ready to ensure top-notch service delivery, we want to hear from you. Key Responsibilities: Direct day-to-da...
DescriptionOur purpose is transforming lives, giving dignity, and expanding opportunities for wealth creation.The purpose of this role is to develop and implement the overall Telecommunication and technology strategies to provide highly reliable, financially self-sustaining, and affordable telecommunications services delivered to retail & SME customers. This position also develops long term strat...
Reporting Line: TAC ManagerJob ObjectiveProvide 2nd level technical support, resolve escalated incidents and assigned problems, coach the first level NOC team and manage the WIOCC network. To be acknowledged as the technical expert within the company.Key Duties & Responsibilities:24/7 2nd Level TAC technical interface, escalation / on-callProblem resolution, direct NOC & Field SupportMentorship &...
Firmly established as Africa s carriers carrier, award-winning capacity wholesaler WIOCC provides international and African telcos and ISPs with unrivalled high-speed, resilient and diverse capacity into, within and out of Africa. Reporting Line: TAC Manager Job Objective Provide 2nd level technical support, resolve escalated incidents and assigned problems, coach the first level NOC team and man...
Responsibilities:Take responsibility for technical interface, not only in datacom network field, also include other related Microwave or MSTP products, IP Network Architecture design such as interworking, traffic flows, AT and architecture of a multi-technology (POTN, Datacom, MSAN, Fixed Core) in a multi-vendor scenario.Prepare and audit technical solution, make sure feasibility, and consider th...