Sun May 05 2024 14:00:19 GMT+0000 (Coordinated Universal Time)

telecom customer care

Listings from findojobs.ke, jobwebkenya.com and 2 more

Information Technology Infrastructure Engineer At Huawei Technologies

    The candidate will be responsible for as the service TD, you will ensure the delivery of IT infrastructure integration solutions in complex scenarios. Ensuring successful project delivery based on customer satisfaction with SMs or higher-level customers. In addition, effectively support the pre-sales team to explore more opportunities.Job responsibilitiesDesign and implementation of virtualizatio...

    Seen 30+ days ago onfindojobs.ke
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    Information Technology Infrastructure Engineer at Huawei Technologies

      At Huawei, we define human progress by innovations that enrich humanity. We do not view connectivity as a privilege, but a necessity. We believe that the impact of information and communications technology should be measured by how many people can benefit from it. Huawei is a leading global ICT solutions provider Summary The candidate will be responsible for as the service TD, you will ensure the...

      Seen 30+ days ago onjobwebkenya.com
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      Customer Care Manager

        CUSTOMER CARE MANAGER Contract Type Permanent Country KENYA Location Nairobi Your opportunity Sidel is looking for a self motivated Cluster Customer Success Specialist / Customer Care Manager who will be part of the Customer Management organization reporting to the Lead Customer Care Manager. The incumbent will be responsible for supporting customer requests for emergencies, troubleshooting and t...

        Seen 7 days ago onfindojobs.ke
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        Customer Care Assistant

          Job Purpose: This position is responsible for providing guidance and assistance to customers. Key Responsibilities/ Duties / Tasks: Operating the reception desk and maintaining a good ambience in the reception area; Operating the reception desk and issuing visitors passes; Responding to visitors queries and telephone inquiries; Guiding and directing visitors to designated offices and areas; Recor...

          Seen 17 days ago onelevolt.co.ke
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          Customer Care Manager At Sidel

            Sidel is looking for a self motivated Cluster Customer Success Specialist / Customer Care Manager who will be part of the Customer Management organization reporting to the Lead Customer Care Manager. The incumbent will be responsible for supporting customer requests for emergencies, troubleshooting and technical assistance during the warranty and life-cycle of the equipment. He/She will also be l...

            Seen 10 days ago onfindojobs.ke
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            Customer Care Officer At Engie

              Job Purpose/Mission The Customer Experience Department leads Support excellent (country-specific) customer experience through a smart customer journey and insightful, responsive analysis. Customer care officers help Engie Energy Access Kenya to develop strong relationships with our customers by trouble shooting of technical issues, answering customer's questions, resolve problems, escalate and fo...

              Seen 30+ days ago onfindojobs.ke
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              Customer Care Officer at ENGIE

                ENGIE is a leading world group that provides low-carbon energy. Our group is a global reference in low-carbon energy and services. Job Purpose/Mission The Customer Experience Department leads Support excellent (country-specific) customer experience through a smart customer journey and insightful, responsive analysis. Customer care officers help Engie Energy Access Kenya to develop strong relation...

                Seen 30+ days ago onjobwebkenya.com
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                Customer Care Representative

                  Key Responsibilities: 1. Customer Interaction: Interact with customers via various channels (phone, email, chat, etc.) to address inquiries, provide information, and resolve issues. Strive to exceed customer expectations by delivering exceptional service in a timely and professional manner. 2. Issue Resolution: Identify and assess customer needs and concerns, then provide appropriate solutions or...

                  Seen 30+ days ago onfindojobs.ke
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                  Customer Care Officer

                    Are you passionate about delivering exceptional customer experiences, driven to exceed expectations, and eager to make a meaningful impact in people's lives? We are looking for you. RESPONSIBILITIES: Sales Transactions: Process sales transactions accurately and efficiently. Handle cash, credit card, and digital payment methods following established procedures. Prospecting, Upselling and Cross-Sel...

                    Seen 16 days ago onfindojobs.ke
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                    Customer Care Manager

                      Your MissionCollect and filter customer calls, identify needs and answer or manage accordingly any technical request to ensure general support requests from customer are answered.Issue Service Request for intervention and ensure follow up with Planning teamOpen and drive Non conformity through SINCRO until problem solved and confirmed by customerFollow and support Field Service Engineer during in...

                      Seen 8 days ago onfuzu.com
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                      Customer Care Representative / Front Office

                        Job Description Receiving Incoming Calls Responding promptly to clients enquires via phone and email Engaging and negotiating with clients in regards to our products and services Resolving product or service problems by clarifying the customer's complaint, determining the cause of the problem, coming up with the best solution, expediting correction or adjustment, and following up to ensure resolu...

                        Seen 30+ days ago onfindojobs.ke
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                        CUSTOMER CARE EXECUTIVE

                          Manage all communications with clients and business partners

                          Seen 25 days ago onbrightermonday.co.ke
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                          CUSTOMER CARE MANAGER

                            CUSTOMER CARE MANAGER

                            Seen 7 days ago onbrightermonday.co.ke
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                            Customer Care Executive At Bridge Talent Management

                              Job Summary:The Customer Care executives primary function is to attract customers by fielding inbound inquiries, and complaints from customers, troubleshooting issues as they arise and maintaining an open line of communication across the organization.The core responsibility is to ensure Rubis Energy customers experience excellent customer service.Key Responsibilities:Manage all incoming customer ...

                              Seen 30+ days ago onfindojobs.ke
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                              Customer Care Executive at Bridge Talent Management

                                One HR information system to manage your employees entire employment lifecycle. Build an incredible workplace and grow your business with our all-in-one platform. Job Summary: The Customer Care executives primary function is to attract customers by fielding inbound inquiries, and complaints from customers, troubleshooting issues as they arise and maintaining an open line of communication across t...

                                Seen 30+ days ago onjobwebkenya.com
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                                Customer Care Officer At Kilimani Children'S Clinic

                                  Role DescriptionThe Customer Service Representative ensures the highest level of customer care is given to all clients and no client leaves unsatisfied. The officer also ensures all clients are billed properly and the insurance documents are accurately filled.Responsibilities:Customer Care Service:Welcome patients/clients and handle all customer enquiries and complaints, providing accurate inform...

                                  Seen 30+ days ago onfindojobs.ke
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                                  Customer Care Executive At Ison Xperiences Limited

                                    POSITION SUMMARYThe Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respective client's SLA.The primary focus of a Customer Care Executive is to assist; retain; acquire and/or recover customers.DUTIES AND RESPONSIBILITIESBuild rapport with customers by handling each and every customer call in a courteous; and professio...

                                    Seen 30+ days ago onfindojobs.ke
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                                    Customer Care Executive At Ison Xperiences Limited

                                      POSITION SUMMARYThe Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respective client's SLA. The primary focus of a Customer Care Executive is to assist; retain; acquire and/or recover customers.DUTIES AND RESPONSIBILITIESBuild rapport with customers by handling each and every customer call in a courteous; and professi...

                                      Seen 30+ days ago onfindojobs.ke
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                                      Customer Care Executive at iSON Xperiences Limited

                                        iSON Xperiences is a specialist in proactive customer engagement and customer xperience management, partnering with leading brands to optimize their customer xperience, revenue generation and business process management across the enterprise. POSITION SUMMARY The Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respecti...

                                        Seen 30+ days ago onjobwebkenya.com
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                                        Customer Care Executive at iSON Xperiences Limited

                                          iSON Xperiences is a specialist in proactive customer engagement and customer xperience management, partnering with leading brands to optimize their customer xperience, revenue generation and business process management across the enterprise. POSITION SUMMARY The Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respecti...

                                          Seen 30+ days ago onjobwebkenya.com
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                                          CUSTOMER CARE ASSISTANT, KENTTEC GRADE 8

                                            i. Overseeing the operation of customer care desks;ii. Ensuring customersprovide feedback either manually or electronically;iii. Attending to reception telephone line;iv. Receiving and ushering in guests to the designated offices;v. Maintaining daily records of customers details;vi. Facilitating in the organization of events; andvii. Responding to customers inquiries.

                                            Seen 9 days ago onfuzu.com
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                                            Assistant Customer Care at The Tea Board of Kenya (TBK)

                                              The Tea Board of Kenya is a State Corporation in the Ministry of Agriculture and Livestock Development established by Tea Act No. 23 of 2020 to develop, regulate and promote tea sub-sector. The Board is governed by a Board of Directors) appointed by the Cabinet Secretary in charge of Agriculture and Livestock Development while day to day operations are directed by the Chief Executive Officer. Our...

                                              Seen 30+ days ago onjobwebkenya.com
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                                              Customer Care Assistant At Aar Healthcare Kenya

                                                Job Purpose To provide exemplary customer service to internal and external customer, handle inquiries and carry out Marketing and Customer Service assignments. Duties and Responsibilities Gathering customer feedback of hospital services and products through questionnaire collection and in-patient ward visits. Formulating data collection tools e.g. questionnaires, survey tools etc. to gather infor...

                                                Seen 30+ days ago onfindojobs.ke
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                                                Customer Care Assistant at AAR Healthcare Kenya

                                                  AAR Healthcare is currently one of the largest providers of outpatient healthcare services in East Africa, with a network of 21 clinics across the country and serving over 300,000 clients annually from across the social divide. At AAR Healthcare, we employ experienced medical and management staff, and use internationally approved disease management protocols and drug formulary supported by the st...

                                                  Seen 30+ days ago onjobwebkenya.com
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