technical support vacancies

JOB PURPOSE Reporting to the Manager, Applications, the incumbent will be responsible for the Enterprise Resource Planning System (ERP) and systems/interfaces within the ERP-ecosystem; and the planning, directing, coordinating and execution of the primary, secondary and tertiary activities emanating thereof: Application support, user support, service management, data management and processing, sy...

Influx provides Support as a Service for brands and tech companies. This includes an entire operation available on demand: agents, management, training, QA, data, and insights. Summary In this role, you will be answering customer questions for a range of internet companies around web development, and think on your feet, communicate clearly and effectively Duties Diagnose and solve customer proble...

Procept is recruiting to fill the position of Reporting and Analytics Support Associate, who is ITIL Certified, has Excel, PowerPoint, communication & analytical skills, fintech technical background and Power PI / reporting. The idea must have knowledge of Agile, Fintech Awareness, and at least 3-5 years' experience.The Reporting and Analytics Support Associate will provide essential support to o...

Equity Bank Limited (The Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 00200 Nairobi JOB PURPOSE Reporting to the Manager, Applications, the incumbent will be responsible for the Enterprise Resource Planning System (ERP) and systems/interfaces within the ERP-...

B. TasksThe intern will support the advisor to:Prepare participants for any planned activities.Prepare documents/templates needed for the events.Prepare the platforms for the events.Collate materials and output from the processes for documentation.Document the proceedings of the events; monitor participation, exportingof engagements as directed by the advisor.Support in the research and documenta...

Procept is recruiting to fill the position of Reporting and Analytics Support Associate, who is ITIL Certified, has Excel, PowerPoint, communication & analytical skills, fintech technical background and Power PI / reporting. The idea must have knowledge of Agile, Fintech Awareness, and at least 3-5 years' experience.The Reporting and Analytics Support Associate will provide essential support to o...

Company Description Procept Associates Professional Services Limited (Procept Africa) is a franchisee of Procept Associates Ltd. We specialize in consulting, training, and software solutions, through a network of associates and partners, using best practice frameworks in Canada, Nigeria, South Africa, Zambia, Ghana, Rwanda, Kenya and now Uganda. Procept is recruiting to fill the position of Syste...

Hardware Maintenance:Install, configure, and upgrade desktops, laptops, printers, and other hardware devices.Diagnose hardware problems and coordinate repairs or replacements as necessary.Maintain an inventory of IT equipment and track hardware assets.Coordinate with hardware vendors or suppliers, ensuring cost optimization along with efficiency of the hardware.Software Support:Ensure all softwar...

Key Responsibilities:Provide support for all Middleware/integration platforms and/or java container related issues and triage application issues as related to the J2EE container.Implementing high availability, fault tolerant strategies, and load balancing based on IBM Integration Bus suite of products capabilities.Manage middleware environments and provide support to application support and busin...

Procept Associates Professional Services Limited (Procept Africa) is a consulting, training, and software solutions firm. We specialize in IT service management, project management, business analysis and business relationship management, risk management, information security & cybersecurity, business continuity management, IT governance, enterprise architecture and ISO standards. Procept Africa i...

A. Responsibilities and duties The intern is responsible for:Support the technical team to achieve the outcomes of the project in the variousactivities. Support the knowledge management, M&E and preparation of communication materials of the project. Co-operation with the Admin./Finance team; follow up on admin. procedures. B. Tasks The core scope of tasks. Implementation and organizationSupports ...

Understand Bank s technical infrastructure and ecosystem and manage complex technical projects from concept to closure.Ensures that project-critical resources are available and used efficiently to support the project goals.Direct technical teams through all phases and activities of the project, including analysis, design, development, testing and implementation.Communicates with project team to e...

Hardware Maintenance:Install, configure, and upgrade desktops, laptops, printers, and other hardware devices.Diagnose hardware problems and coordinate repairs or replacements as necessary.Maintain an inventory of IT equipment and track hardware assets.Coordinate with hardware vendors or suppliers, ensuring cost optimization along with efficiency of the hardware.Software Support:Ensure all softwar...

Responsibilities:Respond promptly and professionally to customer inquiries via email, chat, phone, or other communication channels.Assist customers with product-related questions, technical issues, and troubleshooting.Diagnose and resolve technical issues and challenges reported by customers.Escalate complex problems to senior support staff or developers when necessary.Develop and maintain a deep...

With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.Come join our 33,000 staff working in nearly 100 countries and share the joy of transforming vulnerable children's life stories!Key Responsibilities:Technical...

Andersen in Kenya is a member of Andersen Global, an international association of member firms with more than 3,500 professionals worldwide, nearly 500 global partners and a presence in over 111 locations through its member firms and collaborating firms. The professionals of Andersen Global all over offices in the world share a common background and a vision. We value open communication, informat...

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan Key Responsibilities: Provide support for all Midd...

Equity Bank Limited (The Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 00200 Nairobi. Mission/ Core purpose of the Job: This role is responsible for embedding and maintaining technical security control requirement across the Equity network, infrastructure and...

Job DescriptionPurpose of the assignmentIn Kenya, Enterprise Support Organizations (ESOs) and Business Associations play a crucial role in supporting and nurturing young businesses owned by youth and women. However, they face several challenges when it comes to conducting advocacy on behalf of these businesses:Limited Resources: Many Enterprise Support Organizations and Business Associations in K...

Overall purpose of the roleTo support the Mixed Migration Centre East and Southern Africa with administrative programme and grant management needs; financial tracking, reporting and budgeting; and supply chain and procurement. Interested candidates should have excellent organizational, communication and time management skills as well as a passion for working within an humanitarian organization de...

Programme Support and DevelopmentSupport country offices and partners in humanitarian projects in planning, delivery, monitoring, evaluation. and continuous improvement of projects towards compliance with humanitarian standards and donor requirements.Continuous internal assessment on remaining gaps and barriers related to the full adherence to relevant standards and principles in CBM s inclusive ...

Key Responsibilities:Technical supportProvide effective and innovative technical leadership in the CL & HHR Technical Program towards the design and implementation of interventions focusing on Household Food & Nutrition Security, economic empowerment and Building of Secure livelihoods for vulnerable HouseholdsParticipate in the development and review of National Strategy and Technical Programs an...

Liaise with Digital operations team to set up Merchant establishments on the E-commerce Payment gateway to enable them to accept Visa, Union Pay and MasterCard cards online on their website.Liaise with Digital operations team to set up Merchant establishments on the Card Management System acquiring module.Support merchants web developers to ensure smooth website integration and implementation.Sup...

Customer service jobs. Reports to: the COO,Location: Ruiru,Gross Salary: Ksh 35-40K, Our client is a Start-up in the ISP space and they are looking to hire a Client Support Executive. The successful candidate will ensure client satisfaction, address technical issues, and maintain strong customer relationships. You will be required to have a combination of technical knowledge, communication skills...