technical support engineer jobs

Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Job Ref. No. JLIL218 Role Purpose The role holder will support the Manager-Data Engi...

Job Description In this role, you will: Use the troubleshooting knowledge and tools required to fix customer issue Approach the customer to get insight on the customer business needs in order to help customers start using all workloads and products acquired with the ultimate goal of increasing workload usage and to increasing the number of licenses and workloads consumed by the Small Business. Pr...

JOB PURPOSE STATEMENTThis role is responsible for the analysis, design, development and management of automated tests for new and existing software.KEY ACCOUNTABILITIES (DUTIES AND RESPONSIBILITIES)Designing, developing and supporting frameworks for our test infrastructure and providing automation expertise to our development teams.Contributing toward predictable delivery of quality releasesMento...

JOB PURPOSE STATEMENTThe Principal Engineer, Cyber Security Operations will be responsible for day-to-day running of security programs such as Patch and Vulnerability Management, Incident Response and Security Monitoring. The role will work with NCBA Group Cyber team to manage support SLAs. They will also be responsible for managing and closure of Technology audit issues in Digital Business and m...

Your MissionCollect and filter customer calls, identify needs and answer or manage accordingly any technical request to ensure general support requests from customer are answered.Issue Service Request for intervention and ensure follow up with Planning teamOpen and drive Non conformity through SINCRO until problem solved and confirmed by customerFollow and support Field Service Engineer during in...

CUSTOMER CARE MANAGER Contract Type Permanent Country KENYA Location Nairobi Your opportunity Sidel is looking for a self motivated Cluster Customer Success Specialist / Customer Care Manager who will be part of the Customer Management organization reporting to the Lead Customer Care Manager. The incumbent will be responsible for supporting customer requests for emergencies, troubleshooting and t...

Design, oversee, and manage the technical processes and operational integrity of our technological services.Develop and implement work plans to ensure the effective execution of departmental strategic objectives, with a focus on coordinating technology operations within defined deadlines and budgets.Guide the implementation and maintenance of our organization's technology infrastructure, includin...

JOB PURPOSE STATEMENTThe holder of this role will be responsible for the design, development, deployment, and support of mobile, web, desktop and server business solutions that support digital business goals.The position requires solid knowledge of Mobile, web, desktop & server (orchestration layer) technologies. The role holder should be able to deliver across the entire development life cycle f...

Our interventions seek to cover the multiple aspects of humanitarian and development through a contextualized multidisciplinary approach. Adopting a community-based approach, PACIDA works towards ensuring that the poorest and most vulnerable communities have access to the fundamental rights of life, including but not limited to Water, Sanitation and Hygiene (WASH), Sustainable Livelihoods, Peace ...

Role Purpose:This role will be responsible for supporting the design and development of renewable energy systems, analyzing and evaluating performance data, and managing system installation projects. The ideal candidate must possess a solid technical background in renewable energy systems and have the ability to work both independently and as part of a team.Key Responsibilities:Conduct research a...

HR, Payroll & Consulting Solutions People are at the heart of every successful organization. Investing in human capital is one of the smartest moves a business leader can make. But without the right systems to manage and measure your performance, this investment will never truly deliver. Summary Our interventions seek to cover the multiple aspects of humanitarian and development through a context...

We provide our clients with a reliable, fast, omni-channel messaging platform for all their mobile and web based communication requirements. Role Purpose: This role will be responsible for supporting the design and development of renewable energy systems, analyzing and evaluating performance data, and managing system installation projects. The ideal candidate must possess a solid technical backgr...

JOB PURPOSE STATEMENTThe holder of this role will be responsible for the design, development, deployment, and support of mobile, web, desktop and server business solutions that support digital business goals.The position requires solid knowledge of Mobile, web, desktop & server (orchestration layer) technologies. The role holder should be able to deliver across the entire development life cycle f...

The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs. JOB PURPOSE STATEME...

Job Summary:The ideal candidate will be responsible for designing, developing, implementing, and maintaining software systems and applications to meet the organization's needs. The Systems Developer/Programmer will collaborate with cross-functional teams to analyze requirements, design solutions, and deliver high-quality health related software solutions that enhance efficiency, scalability, and ...

Job Ref: EHC/021/2024 Kenya Engineering & Manufacturing Job Location: PACIDA Marsabit / Samburu Office Anticipated Start Date: Immediately Duration: One year with possibility of extension Organizational Background The Pastoralist Community Initiative and Development Assistance (PACIDA) is a regional NGO committed to linking emergency, rehabilitation and development in pursuit of sustainable commu...

AIDS Healthcare Foundation is a Los Angeles-based global nonprofit provider of HIV prevention services, testing, and healthcare for HIV patients.Job Summary: The ideal candidate will be responsible for designing, developing, implementing, and maintaining software systems and applications to meet the organization's needs. The Systems Developer/Programmer will collaborate with cross-functional team...

Sidel is looking for a self motivated Cluster Customer Success Specialist / Customer Care Manager who will be part of the Customer Management organization reporting to the Lead Customer Care Manager. The incumbent will be responsible for supporting customer requests for emergencies, troubleshooting and technical assistance during the warranty and life-cycle of the equipment. He/She will also be l...

Customer service jobs in Nairobi. Your opportunity Sidel is looking for a self motivated Cluster Customer Success Specialist / Customer Care Manager who will be part of the Customer Management organization reporting to the Lead Customer Care Manager. The incumbent will be responsible for supporting customer requests for emergencies, troubleshooting and technical assistance during the warranty and...

The Support Engineer typically interacts with customer technical staff, operation managers, service engineers and other groups within the Service Delivery organization. You may also interact with groups in sales, R&D, 3rd party suppliers and local authorities.As there are no distinct borders between the areas, you will need to be flexible and master more than one area. You are encouraged to trave...

AIDS Healthcare Foundation is a Los Angeles-based global nonprofit provider of HIV prevention services, testing, and healthcare for HIV patients. Job Summary: The ideal candidate will be responsible for designing, developing, implementing, and maintaining software systems and applications to meet the organization s needs. The Systems Developer/Programmer will collaborate with cross-functional tea...

The IP Resident Engineer will part Regional IP Customer Engineering within Network Infrastructure OrganizationThe ability to work closely with the Technical Manager and the Solutions Designer to ensure the best delivery of the solution as per the agreed scope, and in accordance with the HLD/LLD.Solution integration and configuration in customer networks.Acceptance Test Plan creation, detail MOPs ...

Mantrac Kenya Ltd. is the sole authorized dealer for Caterpillar Products in Kenya. Mantrac Kenya Ltd. distributes and supports the full range of CAT construction equipment including Wheel Loaders, Skid Steer oaders, Dump Articulated Trucks, Backhoe Loaders, Excavators, Motor Graders, Track-TypeTractors, BCP products. Moreover, Mantrac Kenya Ltd. distributes Mining, Power Systems and Forklifts, M...

The Dedicated Solutions Support Engineer specializes in advanced troubleshooting, maintenance, as well as proactive & reactive support for Enterprise Clients and acts as an advocate for clients needs.This role provides a single point of accountability and problem resolution, proactive management and support, and well-coordinated technical recommendations that delivers outcomes that are optimized ...