Customer service jobs in Nairobi. Your opportunity Sidel is looking for a self motivated Cluster Customer Success Specialist / Customer Care Manager who will be part of the Customer Management organization reporting to the Lead Customer Care Manager. The incumbent will be responsible for supporting customer requests for emergencies, troubleshooting and technical assistance during the warranty and...
PZ Cussons is a dynamic consumer products group. We ve created some of the world s best-loved and most trusted brands. Key Accountabilities Delivery of budget across all key finance metrics. Provide insights and recommendations to optimize pricing, promotions, and product mix to drive delivery of price mix and RGM initiatives With Commercial and portfolio expansion in line with the growth ambitio...
HFC is the banking and property finance subsidiary of HF Group, offering fully fledged commercial banking and property finance solutions. These competitive solutions are customized to meet the unique needs of our customers. Principle Accountabilities Maintain and grow the existing mortgage business customers through enhanced relationship management. Work closely with the HFDI (Development and Inv...
Summary This role is an exciting opportunity to join the VGS Partnerships team and lead the Strategic Partnerships Business practice. The role, reporting to the Head of Visa Government Solutions for SSA, will be responsible for identifying, building, implementing, and managing key partnerships in this sector. Partners could include leading Multilateral Donor organisations (e.g. US Aid), Multilate...
Our Client in the telecommunications sector seeks to recruit Client Service Managers.Job PurposeTo provide back-end support to assigned Key Account Managers and Business Development Advisors to process quotes and sales orders. The role will be involved in proactive customer engagement checking client health status, complaints resolution and mitigating complaints arising. In addition, the role wil...
Duties & ResponsibilitiesPreferred & backup agents for Top Customers in East Africa.Be the single point of contact for all customersMonitoring of backorder reports, and working with Supply Chain to ensure customer CLO is achievedDrive uptake and adoption of digitization objectives with Internal & External customers.Support the sales manager, channel manager and sales team and customers on the onl...
Principle Accountabilities Maintain and grow the existing mortgage business customers through enhanced relationship management. Work closely with the HFDI (Development and Investment subsidiary) team to leverage its distribution and deliver solutions across the country Constantly engaging signed-up partners to ensure maximum uptake of solutions Ensure 100% participation in product promotional act...
Job Summary Develop and deploy card products sales strategy. Participate in development and execution of card sales programs. Actively participate in the development and deployment of card business credit policy Develop and implement an end-to-end card business on-boarding process flow for all card products. Drive your own and entire bank card sales target. Own and drive card sales targets across...
Company Description About Deloitte Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories (collectively, the "Deloitte organization") serves four out of five Fortune Global 500 companies. Learn how Deloitte's approximate...
Johnson & Johnson Innovative Medicine is recruiting for Key Account Manager Neuroscience to be located in Nairobi, Kenya. About Johnson & Johnson English At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are...
The Davis & Shirtliff Group is the leading supplier of water and energy solutions in the region. The group is Kenyan based and operates through a network of Kenyan branches as well as regional subsidiaries in Uganda, Tanzania, Zambia, Rwanda, South Sudan, DRC and Zimbabwe.?The company has a total complement of over 800 highly trained and professional staff spread across the region and seeks to fi...
The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs. JOB PURPOSE STATEME...
Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. The primary objective is to maximize sustainable Economic Profit derived from a portfolio of Large Local Corporates OR Public Sector Customers via effective Busi...
Mission Statement for the Role:To develop, engage with, and maintain all aspects of the communities we serve, from developing relationships in each location to maximizing sales opportunities, minimizing network infrastructure costs, and creating Impact in all areas we serve.Overall Responsibility:This position is responsible for implementing market expansion strategies as well as building and sus...
The opportunity : The EY-Parthenon Strategy team is currently seeking expand their team and recruit Senior Managers and Directors who will be able to build on their current strategy development, transaction and commercial experience, and work on a number of diverse and demanding projects for blue chip and entrepreneurial clients. Your skills and experience will be valuable in working with clients...
The Global Senior Optometrist has an important role when it comes to increasing clinical quality and client experience whilst not losing sight of the task sharing approach that VisionSpring is pursuing. In his/her capacity the person is responsible for identifying gaps, capacity building of team through training and on the job supervision, regular discussions, and feedback, such that teams can co...
Schneider Electric is the global specialist in energy management and automation. With revenues of â 26.6 billion in FY2015, our 185,000 employees serve customers in over 100 countries, helping them to manage their energy and process in ways that are safe, reliable, efficient and sustainable. Duties & Responsibilities Preferred & backup agents for Top Customers in East Africa. Be the single point ...
Isuzu East Africa (Isuzu EA) is the leading motor vehicle assembler in East Africa selling a wide range of Isuzu vehicles with a solid foundation established by the Isuzu brand s automotive excellence over the last 40 years. Summary We are looking for a Product Planning Engineer who will be responsible for vehicle model set up, development of vehicle specifications, reengineering vehicles to meet...
The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs. JOB PURPOSE STATEME...
Reporting to the Janssen Country Manager, the KAM/Product Manager is combining some elements of traditional functional areas: product management and sales. The Key Account Manager is responsible for creating the right environment to achieve and maintain market access to our new portfolio of neuroscience products treating debilitating disease areas such as: Schizophrenia, Epilepsy, ADHD, Dementia....
Mission Statement for the Role: To develop, engage with, and maintain all aspects of the communities we serve, from developing relationships in each location to maximizing sales opportunities, minimizing network infrastructure costs, and creating Impact in all areas we serve. Overall Responsibility: This position is responsible for implementing market expansion strategies as well as building and ...
Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Job Summary To provide specialist advice and support in relationship management, enabling the provision of sound claims assessment expertise. Selecting this role...
I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. Job Summary Develop and deploy card products sales strategy. Participate in development and execution of card sales programs. Actively participate in the development and deployment of card business credit policy Develop a...
At Living Goods we empower people to improve the health of their families, friends and communities. Living Goods supports networks of Avon-like health entrepreneurs who go door to door to teach families how to improve their health and wealth and sell life-changing products such as simple treatments for malaria and diarrhea, safe delivery kits, fortified foods, clean cook stoves, water filters, an...