support desk analyst

JOB PURPOSE IT Service Desk function acts as a single point of contact between IT department and the business units for all incidents, service requests, change notifications and any other necessary communications. The Service Desk Analyst will report to the Client Services Manager IT, and will work closely with other members of the IT department to support all end users (Head Office Staff and bra...

ROLE PURPOSE: As a member of the Global IT team and reporting to the Combined Apps Team Lead, the post-holder will be one of a dynamic team supporting a range of critical global SCI/SCA applications. The role will provide L2 service and administration for the data-gathering applications Kobo Toolbox and CommCare. Additionally, the role holder will have the opportunity to engage with and provide s...

Description This exciting, fast paced internal facing role requires an excellent customer-oriented communicator with an ability to use their own initiative and to work as a team or independently. The successful candidate will join the Global IT Service Delivery Team, part of the CloudFactory's Global IT Team. This team provides IT support services to all end users across the globe. This role offe...

The ideal candidate will be a motivated self-starter with experience collecting, managing, and analyzing complex data sets to develop insights and measure both our social and environmental impact. This is a unique and exciting opportunity to support the Impact function in a fast-growing and far-reaching social enterprise. The ideal candidate will be highly analytical and have the ability to commu...

CloudFactory is changing the way the world works by providing an on-demand, digital workforce for scaling critical business processes in the cloud. We re also on a mission to create meaningful work for as many people as possible. Summary This exciting, fast paced internal facing role requires an excellent customer-oriented communicator with an ability to use their own initiative and to work as a ...

At Sidian Bank, we recognize the significant accountability and inherent risks that an entrepreneur takes to make his ideas and dreams a reality. It is for this reason that our mission is to empower entrepreneurs to create wealth through provision of transformational financial solutions that meet entrepreneurs needs and facilitate growth through convenience and choice. JOB PURPOSE IT Service Desk...

The World Resources Institute is a global research non-profit organization that was established in 1982 with funding from the MacArthur Foundation under the leadership of James Gustave Speth. WRI is a global research organization that turns big ideas into action at the nexus of environment, economic opportunity and human well-being. Job Highlight: In this role, you will be based in Nairobi office...

Sama formerly known as Samasource is a training-data company, focusing on annotating data for artificial intelligence algorithms. The company offers image, video and sensor data annotation and validation for machine learning algorithms in industries including automotive, navigation, augmented reality, virtual reality, biotechnology, agriculture, manufacturing, and e-commerce. Sama s mission is to...

The Save the Children Fund, commonly known as Save the Children, is an international non-governmental organization that promotes children s rights, provides relief and helps support children in developing countries ROLE PURPOSE: As a member of the Global IT team and reporting to the Combined Apps Team Lead, the post-holder will be one of a dynamic team supporting a range of critical global SCI/SC...

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary The Analyst is tasked withsupporting GlobalDistribution Systems, Central Reservations System (Altea) andother RevenueManagement sys...

NTT Ltd. is a leading, global technology services company. In a constantly evolving world, technology doesn t stand still. And nor do we. Every wave of change is an opportunity to transform your business today, so you can reshape the outcomes of tomorrow. As a global technology services provider, we help our people, clients, and communities do great things with technology to enable a more secure ...

The Nation Media Group (NMG) founded by His Highness the Aga Khan in 1959 has become the largest independent media house in East and Central Africa. It has been quoted on the Nairobi Stock Exchange since the early 1970s. As the leading multi-media house in the East African region, it has print as well as electronic media and the Internet which attracts a regular readership quite unparalleled in t...

The Nation Media Group (NMG) founded by His Highness the Aga Khan in 1959 has become the largest independent media house in East and Central Africa. It has been quoted on the Nairobi Stock Exchange since the early 1970s. As the leading multi-media house in the East African region, it has print as well as electronic media and the Internet which attracts a regular readership quite unparalleled in t...

NTT Ltd. is a leading, global technology services company. In a constantly evolving world, technology doesn t stand still. And nor do we. Every wave of change is an opportunity to transform your business today, so you can reshape the outcomes of tomorrow. As a global technology services provider, we help our people, clients, and communities do great things with technology to enable a more secure ...

The Save the Children Fund, commonly known as Save the Children, is an international non-governmental organization that promotes children s rights, provides relief and helps support children in developing countries Role Purpose: To lead and provide high quality operational and technical application and systems support to Save the Children International s customers and internal business functions....

Equity Bank Limited (The Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 00200 Nairobi. The Bank is licensed under the Kenya Banking Act (Chapter 488), and continues to offer retail banking, microfinance and related services. The Bank has subsidiaries in Kenya,...