Manage the service function operations while driving focus to enhancing a customer centric culture across the businessLeads and motivates staff and workforce - building a top performing operational team and instilling a culture of accountability, results, and flexibility to meet/exceed customer expectations. Target is to enable managers leading their teams independently, with a high degree of col...
The United Nations Development Programme (UNDP) is the United Nations global development network. Headquartered in New York City, UNDP advocates for change and connects countries to knowledge, experience and resources to help people build a better life. SUMMARY UNDP Kenya is looking for a Project Manager to provide strategic and operational support and project management of the Center of Competen...
Program Support and Grant ManagementSupport the Regional Head of MMC and 4Mi Manager in developing proposal budgets informed by MMC s Master Budget and ensure that the correct templates are used during proposal development.Review donor contracts and outline key guidelines and policies and ensuring MMC complies with them.Act as the primary linkage between MMC and the Grants team to ensure complian...
The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs. Job Purpose Stateme...
KEY RESPONSIBILITIESResponsible for the collection and funneling of partnerships and new ventures pitches from internal & external stakeholders; concepts & Ideas collection from customers, employees & partners across the group through both virtual and physical channels. Provide an open web portal for acceptance of innovation suggestions and formal submission of innovation pitches by customers and...
Position Summary KPMG People & Change wish to recruit a Manager to analyze clients needs, develop strategies, and lead a team to deliver tailored HR solutions, ensuring compliance to KPMG policies and professional Standards. Key roles and responsibilities The Manager will have the following responsibilities: Manages engagements or projects to consistently achieve specific revenue and profit objec...
Mission Statement: "Tenwek Hospital is a Christian community committed to excellence in compassionate healthcare, spiritual ministry, and training for service to the glory of God." The hospital was founded in 1937 by missionaries from World Gospel Mission and has since grown to be a leading teaching and referral hospital in the region and one of the largest mission hospitals in Africa. It is a no...
Mission Statement: "Tenwek Hospital is a Christian community committed to excellence in compassionate healthcare, spiritual ministry, and training for service to the glory of God." The hospital was founded in 1937 by missionaries from World Gospel Mission and has since grown to be a leading teaching and referral hospital in the region and one of the largest mission hospitals in Africa. It is a no...
Position SummaryKPMG People & Change wish to recruit a Manager to analyze clients' needs, develop strategies, and lead a team to deliver tailored HR solutions, ensuring compliance to KPMG policies and professional Standards.Key roles and responsibilitiesThe Manager will have the following responsibilities:Manages engagements or projects to consistently achieve specific revenue and profit objectiv...
Responsibilities HJF is seeking a Inventory Control Manager to manage the functional activities of the department responsible for the receipt and warehousing of goods, logistics of goods, and asset management of HJFMRI property and works in a cost-effective and timely manner to meet total procurement requirements at the highest possible industry standards while supervising the site s warehouse st...
Pathfinder is driven by the conviction that all people, regardless of where they live, have the right to decide whether and when to have children, to exist free from fear and stigma, and to lead the lives they choose. Since 1957, we have partnered with local governments, communities, and health systems to remove barriers to critical sexual and reproductive health services. Together, we expand acc...
We are growing our Customer Success team to continue to offer thoughtful, smart, precise interactions across our product portfolio, from Ubuntu to open-source infrastructure and applications. To provide the appropriate level of focus for every customer, CSMs are specialized in the following segments:Mass - SMEs or large businesses starting their journey with CanonicalFocus - Large companies with ...
JOB SUMMARY: The overall responsibility for the Branch Manager is to oversee business development and operations of the Branch while ensuring staff engagement, customer satisfaction, profitability and growth in line with the Bank's strategy. KEY RESPONSIBILITIES: Business Acquisition - 60% To implement the Bank's business development strategy at branch level including growth in customer base with...
Job Purpose : Responsible for managing the relationship between the company and Retailer at site level, ensuring consistent delivery of the Vivo Energy Customer Commitment Principal Accountabilities : A. Customers 1. Ensure consistent delivery of Customer Commitment by managing Territory Manager Sites when the TM is away from their workstation. B. People 1. Identify gaps to Retailer competencies ...
The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs. JOB PURPOSE STATEME...
About the role The Customer Service Manager Kenya will lead the call center service team with a customer centric vision in placing our customers first to ensure that the Sun King customer satisfaction operational excellence is in line with industry standards . They will be responsible for managing performance KPIs of the service teams with regular team engagements on welfare checks, continuous im...
JOB DESCRIPTION MAJOR RESPONSIBILITIES: The Regional Office Driver is responsible for providing driving and chauffeur duties to assigned staff/guests of IUCN Regional Office. S/he ensures the highest standards of discretion and integrity, sense of responsibility, excellent knowledge of protocol and security issues. The Regional Office Driver also demonstrates a client-oriented approach, courtesy,...
KPMG is a professional service company, being one of the Big Four auditors, along with Deloitte, EY and PwC. Seated in Amsterdam, the Netherlands, KPMG employs 174,000 people and has three lines of services: audit, tax, and advisory Position Summary KPMG People & Change wish to recruit a Manager to analyze clients needs, develop strategies, and lead a team to deliver tailored HR solutions, ensuri...
Job SummaryThis role is responsible for developing, implementing, and executing strategic marketing plans and programmes, to meet the brand and business objectives.The role holder will drive an effective integrated campaign management and measurement delivering on set brand and commercial key performance indicators (KPIs).They will manage the day-to-day relationship with key marketing agencies (c...
Business Acquisition - 60%To implement the Bank's business development strategy at branch level including growth in customer base with concurrent growth in branch liabilities, assets, products per customer.To formulate and implement branch business plans, forecasts, pipelines and budgets and ensure their control and periodic reviews.To support marketing initiatives, monitor and provide regular fe...
JOB PURPOSE STATEMENTThe Senior Manager, UX Design will be responsible for development and improvement of client-centric journeys across Loop DFS' channels, ensuring that the experiences are optimized for delivery across channels and meet relevant KPIs. This involves spearheading UX for the organization - driving standards, enabling, empowering and educating UX staff, and stepping into hands-on s...
This role is a rare opportunity to support the growth of Grocery and Retail with a strong sense of ownership. This role calls for a rare combination of operational mindset, savvy number-crunching, and outstanding relationship management. You should thrive in an all hands on deck" environment, love solving problems, thrive in startup culture, and above all be passionate about our partners.What You...
Nova Pioneer is looking for a superstar Parent Fee Support Coordinator who will be based in Eldoret to serve our families in Eldoret Girls and Eldoret Boys Highschools. This is an exciting opportunity to be a part of an innovative network of schools that is developing generations of innovators and leaders who will shape the African Century. This is an entry level role with an immediate need to st...
Overall purpose of the roleTo support the Mixed Migration Centre East and Southern Africa with administrative programme and grant management needs; financial tracking, reporting and budgeting; and supply chain and procurement. Interested candidates should have excellent organizational, communication and time management skills as well as a passion for working within an humanitarian organization de...