Startup customer service jobs

JUMIA is an e-commerce startup with an aim to mimic Amazon s success by delivering a wide range of items, from toys to generators across the African continent. Shortly after the startup of the business in Nigeria, JUMIA launched warehouses in four other growing countries which include: Egypt, Morocco, Kenya and Cote d Ivoire. Key Responsibilities Review current customer service processes and coll...

We are expanding to new locations and require additional Clinical Officer - Paediatrics. Reporting to our Doctor In-charge, you will take on responsibility of delivering quality customer service and maintaining superior patient satisfaction. Will you join us and help transform maternal and new-born health care in East Africa?EducationHigher Diploma in Clinical Medicine and Surgery PaediatricsDipl...

Our mission is to provide high-quality, client-centered, affordable care to mothers and their babies at the highest standards We achieve our mission by adhering to the following core values: Uncompromising Quality We aim to set a gold standard for quality of care and measure ourselves constantly against our goals Summary We are expanding to new locations and require additional Clinical Officer Pa...

Our mission is to provide high-quality, client-centered, affordable care to mothers and their babies at the highest standards We achieve our mission by adhering to the following core values: Uncompromising Quality We aim to set a gold standard for quality of care and measure ourselves constantly against our goals. Patient-Centered Care We are sensitive to client and community needs and perception...

Job Title: Operations Manager Company: Foodo GMBH Kenya LTD Location: Nairobi, Kenya Position Type: Full-Time About us: Foodo GMBH Kenya LTD is a dynamic and fast-growing food delivery startup, committed to revolutionizing the way people access and enjoy their favorite meals. We are dedicated to providing our customers with convenient, reliable, and delightful food delivery services, and we're lo...

Our client is a startup engineering firm putting good housing within reach. They seek to hire a Construction Manager who will provide leadership for all construction activities and the related logistics, staffing, purchasing, etc. This position will provide expertise in incorporating the ICF blocks into construction methods, compliance with Codes and will be the primary point of contact for desig...

Role DescriptionThis is a full-time on-site role as a Customer Service Agent located in Nairobi County, Kenya. The Customer Service Agent's main responsibility is to provide excellent customer support and ensure customer satisfaction. They will handle customer inquiries and requests, solve problems, and maintain a positive customer experience.Qualifications:Customer Service Representatives, Custo...

At Thunes we made it our mission and we work 24/7/365 to solve one of the world s most pressing problems: making financial services global and accessible to everyone. We are currently recruiting suitably qualified candidates to fill the position below: Context of the role We re looking for a Technical Project Manager to be an integral part of our Solutions Delivery Team. As part of the Solution D...

Carry1st is Africa's leading publisher of mobile games and digital content. Operating at the intersection of games, publishing, and fintech, we scale awesome content in frontier markets by solving hard problems. Across our publishing and Pay1st business lines, we are partnered with top global game companies like Riot Games, Activision, and Stillfront. We are backed by top investors like: a16z, Bi...

Job Title : Pharmaceutical Technologist Contract Type : Locum Years of Experience : 2 years About Ilara Health At Ilara Health we are building a network of technology-enabled primary healthcare clinics (PHCs) delivering affordable, quality healthcare to Africas under-served communities by partnering with local providers across the continent. Founded by entrepreneurs passionate about the role tech...

Job Level : JL-3 Job Title : Pharmaceutical Technologist Years of Experience : 2 years Location : Kayole About Ilara Health At Ilara Health we are building a network of technology-enabled primary healthcare clinics (PHCs) delivering affordable, quality healthcare to Africas under-served communities by partnering with local providers across the continent. Founded by entrepreneurs passionate about ...

Job Description:We are looking for an Operations Executive to manage and improve our administrative processes, customer care, and statutory compliance. In this role, you will be responsible for ensuring the smooth and efficient operation of our day-to-day activities, allowing us to provide exceptional service to our customers and close sales faster.Responsibilities:Customer Operations:Manage cust...

Lipad provides the most extensive set of payment methods, with Domestic and International Credit & Debit cards, banks and Mobile money operators Salary RangeKSh 30,000 KSh 50,000/month Summary We are looking for an Operations Executive to manage and improve our administrative processes, customer care, and statutory compliance. In this role, you will be responsible for ensuring the smooth and effi...

We are looking for an enthusiastic Customer Experience Lead to be part of our admissions team. You will be responsible for overseeing and improving all aspects of the customer journey, ensuring satisfaction, retention, and loyalty throughout the customer lifecycle. You will work cross-functionally with various team members to ensure we deliver an elevated Customer Experience. Responsibilities Dev...

What we are looking for We are looking for a Business Development Associate with a proactive and ambitious attitude, and a ruthless sales-focused mindset to manage the end-to-end sales cycle of onboarding of customers onto our Platform. The ideal candidate should be able to communicate clearly with customers via email, phone, and in person and have the relationship management skills to be able to...

Job Level : JL-3 Job Title : Pharmaceutical Technologist Contract Type : 6-month Fixed Term (Renewable) Years of Experience : 2 years Location : Kasarani About Ilara Health At Ilara Health we are building a network of technology-enabled primary healthcare clinics (PHCs) delivering affordable, quality healthcare to Africas under-served communities by partnering with local providers across the cont...

Gross Salary: Ksh 25 30k, Our client is a startup in the Real Estate industry looking to hire a Field Marketing Assistant who will be responsible for scouting for new prospects in the market and ensuring sales targets are met. Responsibilities Scout for potential prospects. Build and maintain good relations with customers. Support the development of marketing programs and materials to achieve sal...

About Ilara Health At Ilara Health we are building a network of primary healthcare clinics (PHCs) delivering affordable, quality healthcare to Africa's under-served communities through our diagnostic devices & solutions. Founded by entrepreneurs passionate about healthcare, Ilara Health brings in technology powered diagnostics from around the world and provides financing to make these diagnostics...

About The Company Earthtree is a Kenyan company that develops agroforestry projects rapidly scaling up climate action with real and measurable social and environmental benefits. In Kenya, Earthtree grows new forests in a highly data driven manner, supporting regenerative horticulture and agriculture projects that can restore ecosystems that bring back biodiversity and support farmers with new sou...

Penda Health is an award-winning startup company that is transforming healthcare in East Africa by building a chain of outpatient health clinics that offer evidence-based medical care and unparalleled member experience at surprisingly affordable rates. Job Overview: As an IT Systems Intern, your primary responsibility will be the effective administration of the Penda Points program. This role dem...

Who We Are:Neopenda is dedicated to creating cutting-edge technology solutions that meet the needs of underserved healthcare workers and communities in emerging markets. We know firsthand the challenges of healthcare in low-resource settings. As a social enterprise, we leverage technology and user-centered design to create better, more affordable medical devices. Our first product, neoGuardTM, is...

Founders Factory Africa (FFA) is unlike any place else you ve ever worked. We are venture builders dedicated to solving some of Africa s biggest challenges and capitalizing on it s incredible potential by leveraging market and tech opportunities. What You ll Do We are looking for a highly motivated and experienced researcher with diverse quantitative and qualitative skills to spearhead the design...

Founded in April 2014, Moringa School plays a crucial role in developing and nurturing highly potential individuals who are passionate about technology and want to take a lead role in mobile and web development through equipping them with life long skills. Summary The customer experience manager will oversee and improve all aspects of the customer journey, ensuring satisfaction, retention, and lo...

Our client is looking for a Client Support Specialist who will play a vital role in ensuring exceptional customer experiences and providing support to our valued clients. This position is ideal for passionate individuals who are eager to learn and grow with our startup. You will be responsible for handling client inquiries, providing information about our car detailing and paint refinishing servi...