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Position Summary: As the Hotel HR Manager, you will be responsible for overseeing all aspects of human resources management in our 4-star hotel. You will lead the HR team in recruitment, training, performance management, and employee relations to ensure a positive and productive work environment. Key Responsibilities: Develop and implement HR strategies and initiatives aligned with the overall bu...

Position Summary: As the Hotel Front Office Manager, you will be responsible for ensuring the smooth operation of the front desk, guest services, and reservations in our 4-star hotel. You will lead a team of front desk staff to provide excellent customer service to our guests and ensure that all front office operations run efficiently. Key Responsibilities: Manage and oversee all front office ope...

Kingfisher Nest Hotel, located in the heart of Westlands, Nairobi, offers the ultimate urban experience with the exceptional facilities and pristine service. Summary As the Hotel Front Office Manager, you will be responsible for ensuring the smooth operation of the front desk, guest services, and reservations in our 4-star hotel. You will lead a team of front desk staff to provide excellent custo...

Kingfisher Nest Hotel, located in the heart of Westlands, Nairobi, offers the ultimate urban experience with the exceptional facilities and pristine service. Summary As the Hotel HR Manager, you will be responsible for overseeing all aspects of human resources management in our 4-star hotel. You will lead the HR team in recruitment, training, performance management, and employee relations to ensu...

DEPARTMENT: MANAGEMENT & ADMINISTRATIONREPORTS TO: DIRECTORRESPONSIBILITIES:Oversee Operations: Manage all facets of hotel operations including daily activities, guest services, food and beverage, and maintenance.Revenue Optimization: Develop and execute strategies to enhance occupancy rates, revenue, and overall profitability.Customer Service Excellence: Uphold high standards of customer service...

Job Purpose:This post will primarily provide project management support to HQ-led initiatives on ending child marriage and adolescent girls' programming including partnerships to advance comprehensive sexuality education for adolescent girls, engaging boys and young men to end child marriage, building the evidence base on child marriage, promoting the investment in feminist/women-led and youth-le...

Executive Director at Gold Star Kenya

Position Summary: As a front office agent, you will be the first point of contact for guests arriving at the hotel. You will assist guests with check-in and check-out procedures, answer inquiries, and provide information about hotel services and amenities. Key Responsibilities: Greet guests upon arrival and assist with check-in procedures. Answer phone calls and respond to inquiries. Handle guest...

The ideal candidate has demonstrated experience building software systems, and working well in diverse teams, even in a chaotic environment. The Technical Mentor role provides the mentorship and supervision necessary to ensure that their students have a 5-star experience and achieve strong outcomes.What You Have2 years experience working, at least 1 years experience professional coding in languag...

Key ResponsibilitiesAlways demonstrate sincere customer focus and true appreciation for the guest experience.Be the single point of contact for Dignitaries, VIP, and VVIP guests and coordinate their Spa experience.Develop and maintain an adequate professional product program.Develop and maintain retail product program.Ensure all dealings with guests at the spa and health club area meet or exceed ...

At Siaya County Club, we excel in versatile hospitality, meeting diverse needs with our array of services in food, drinks, accommodation, and conferences. Our focus lies in seamlessly blending business and leisure, offering an environment where productivity meets relaxation DEPARTMENT: MANAGEMENT & ADMINISTRATION REPORTS TO: DIRECTOR RESPONSIBILITIES: Oversee Operations: Manage all facets of hote...

Company DescriptionAbout Our HotelThe iconic Fairmont Mount Kenya Safari Club is a remote luxury 5-star resort located in the Mount Kenya Wildlife Conservancy in Nanyuki, Kenya. The hotel is rooted in history and has evolved from the vision of its founding members in the early 1930's as a hunting ground to a beautiful story today as a hotel within a conservancy. The organization plays a crucial r...

This post will commence on 1 August 2024.The Position:The post will support UNFPA's work on ending child marriage and the UNFPA-UNICEF Global Programme to End Child Marriage by contributing to the smooth implementation and monitoring of HQ-led initiatives in the programme for Phase III (2024-2030). S/he will report directly to the Programme Adviser, Child Marriage of the Gender and Human Rights B...

The JobThe role will combine aspects of customer service and operations duties. Ultimately, you will be responsible for quickly solving problems for businesses that rely on Kopo Kopo's technology. You will ensure that Kopo Kopo's information systems are kept up to date, and will engage proactively with our customers on matters regarding our services resolving customer issues in our systems and co...

Reporting to the General Manager, the Spa Manager is a Head of Department position, who will be in charge of the opening of the hotel wellness facility (preopening), and managing the operation and business sides of the facility :Establish, direct and maintain the standards of Spa's etiquette and service in all interactions with guests and employees.Consistency and understanding when implementing ...

OverallSupport in planning, facilitating and creating reports of WASH training and workshops for community-based WASH staff e.g. water supply monitors, hygiene promoters, teachers, WASH committee members among others.Provide technical support and supervision to WASH community-based staff to empower them to fulfil their tasks and improve their performanceLiaise with partners and stakeholders inclu...

Job Description Reporting to the General Manager, the Spa Manager is a Head of Department position, who will be in charge of the opening of the hotel wellness facility (preopening), and managing the operation and business sides of the facility : Establish, direct and maintain the standards of Spa's etiquette and service in all interactions with guests and employees. Consistency and understanding ...

Vipingo Ridge is a five star private residential golfing destination on the beautiful Mombasa North Coast. Home to an outstanding Clubhouse with a 18-hole PGA Baobab Course, Beach Club & Private Airstrip. Responsibilities To plan and uphold mechanical and maintenance schedules by preparing daily, weekly, monthly, quarterly, and annual maintenance schedules that guarantee motor vehicles, equipment...

Kopo Kopo was launched in 2012 where we partnered with Safaricom to bring Lipa na M-Pesa Buy Goods service to small and medium businesses throughout Kenya and, today, we serve thousands of businesses from salons to restaurants to office supply stores, to schools. We have since partnered with other aggregator and mobile money partners with the ultimate goal of helping businesses leverage mobile pa...

Hospitality jobs in Kenya. Gross Salary: Ksh 120k 150k, Our client in the hospitality industry seeks to hire a Spa Manager who will be in charge of overseeing a spa facility and spa treatments. As the Spa Manager, he/she will play a very important role in the day-to-day operations of the SPA and health club department. Should strive to maintain and motivate the entire SPA team, and also be able t...

Job DescriptionReporting to the General Manager, the Spa Manager is a Head of Department position, who will be in charge of the opening of the hotel wellness facility (preopening), and managing the operation and business sides of the facility :Establish, direct and maintain the standards of Spa's etiquette and service in all interactions with guests and employees.Consistency and understanding whe...

What does the role require?We are looking for highly effective Operations Managers who love coaching and inspiring their team of EAs to set ambitious goals, create long-lasting relationships, and ultimately help our clients to live their best lives whilst living life to the full as well. Do you have experience in effectively managing teams and are inspired by the following?Building trust;Actively...

Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties Responsibilities Reporting to the General Manager, the Spa Manager is a Head of Department position, who will be in charge of the opening of the hotel wellness facility (preopening), and managing the operation and business sides of the facility : Establish, direct and...

Company DescriptionAbout Our HotelFairmont Mount Kenya Safari Club has been awarded Africa's leading hotel in 2022 and 2023 by the World Travel Awards.The iconic Fairmont Mount Kenya Safari Club is a remote luxury 5-star resort located in the Mount Kenya Wildlife Conservancy in Nanyuki, Kenya. The hotel is rooted in history and has evolved from the vision of its founding members in the early 1930...