Research: Conducting gender-related research, analysis, and outputsDevelop and execute research plans within the scope of the gender-related studyPlan and conducts day-to-day research activities relating to assigned research projectsDesign methodologies that align with project objectives, ensuring rigour and relevanceOversee data mining, collection, analysis, synthesis, visualization and presenta...
United States International University - Africa is located in the Kasarani area, off Thika Road in the suburb of Kenya s capital city of Nairobi. The university is an independent, not-for-profit institution serving 6512 students representing 69 nationalities. It offers 24 degree programs from undergraduate to doctoral level, all of which are accredited in Kenya and the United States of America.Jo...
United States International University Africa is located in the Kasarani area, off Thika Road in the suburb of Kenya s capital city of Nairobi. The university is an independent, not-for-profit institution serving 6512 students representing 69 nationalities. Job summary: The position holder plays a crucial role in supporting the efficient functioning of the USAID Employment Pathways for Youth prog...
Duties and responsibilities at this level will involve:Project monitoring, evaluation and reporting; economic planning; production and compilation of statistical data; initiation of College planning policies; collection and presentation of statistical data in the form of survey reports and bulletins. In addition, the officer will be required to supervise staff working under him/her.For appointmen...
DAI is a global development company working on the frontlines of international development consulting. We are committed to shaping a more livable world. We tackle fundamental social and economic development problems caused by inefficient markets, ineffective governance, and instability. Summary The project driver will maintain all project vehicles and drive project staff to and from meetings, app...
Job Description To lead bank-wide Client Experience (CX) strategy and scorecard formulation and enable the execution of a consistent pro-active approach to client experience for Personal & Private Banking (PPB) , other Business units. To set and embed the Client Experience minimum standards and frameworks whilst supporting the transition to a platform business. To identify sustainable resolution ...
About the roleThe Customer Service Manager Kenya will lead the call center service team with a customer centric vision in placing our customers first to ensure that the Sun King customer satisfaction operational excellence is in line with industry standards . They will be responsible for managing performance KPIs of the service teams with regular team engagements on welfare checks, continuous imp...
Manage the service function operations while driving focus to enhancing a customer centric culture across the businessLeads and motivates staff and workforce - building a top performing operational team and instilling a culture of accountability, results, and flexibility to meet/exceed customer expectations. Target is to enable managers leading their teams independently, with a high degree of col...
Scope of work:The Registered Nurse - Midwife is responsible for the day-to-day implementation of Maternal and Neonatal Care, in the labour unit within IRC supported Health facilities. S/he will work closely with other maternity staff including Doctors, Nurses, Clinical Officer, Auxiliary nurses and by proxy with the theatre staff, to ensure quality of care for patients and babies admitted in the ...
Mission Statement: "Tenwek Hospital is a Christian community committed to excellence in compassionate healthcare, spiritual ministry, and training for service to the glory of God." The hospital was founded in 1937 by missionaries from World Gospel Mission and has since grown to be a leading teaching and referral hospital in the region and one of the largest mission hospitals in Africa. It is a no...
Responsibilities:Perform basic vehicle maintenance and repairs, including oil changes, tire rotations, and brake replacements.Conduct routine inspections of company vehicles to identify and address any mechanical issues promptly.Handle carpentry tasks such as repairing furniture, installing fixtures, and constructing structures as needed.Address plumbing issues, including repairing leaks, unclogg...
Provision of counselling, support, and information to MSK Clients and employees on phone Monthly reports showing number of clients and staff counselled. Data entry to analyse communication with the clients. Participate in provision of services undertaken at the call centre ensuring proper coverage. Detailed Client information captured in the call Centre database. Monthly agent activity and output...
ResponsibilitiesHUMAN RESOURCES MANAGEMENT:Initiates and coordinates actions covering the entire span of human resource activities, e.g., recruitment, placement, promotion, performance appraisal, vacancies, job classification reviews, separation of staff members, training, etc., ensuring consistency in the application of UN rules and procedures. Provides expert advice with respect to conditions o...
About the role The Customer Service Manager Kenya will lead the call center service team with a customer centric vision in placing our customers first to ensure that the Sun King customer satisfaction operational excellence is in line with industry standards . They will be responsible for managing performance KPIs of the service teams with regular team engagements on welfare checks, continuous im...
Customer service jobs in Kenya. About the role The Customer Service Manager Kenya will lead the call center service team with a customer centric vision in placing our customers first to ensure that the Sun King customer satisfaction operational excellence is in line with industry standards . They will be responsible for managing performance KPIs of the service teams with regular team engagements ...
Job Description:The Response Director - RD (Country Program Director) has primary responsibility for leading and directing the response from strategy to implementation, inclusive of performance and oversight of all aspects of the response. She/he should develop and maintain an efficient, cohesive team, whilst ensuring effective coordination and relationships with the other agencies, officials, be...
The United Nations Environment Programme (UN Environment) is the leading global environmental authority that sets the world s environmental agenda, promotes the coherent implementation of the environmental dimension of sustainable development within the United Nations system and serves as an authoritative advocate for the environment. Responsibilities Budget: Acts as Certifying Officers under Fin...
Mission Statement: "Tenwek Hospital is a Christian community committed to excellence in compassionate healthcare, spiritual ministry, and training for service to the glory of God." The hospital was founded in 1937 by missionaries from World Gospel Mission and has since grown to be a leading teaching and referral hospital in the region and one of the largest mission hospitals in Africa. It is a no...
Description Working closely with the Regional Business Growth & Development Manager and Senior Management, manages the branch and offers leadership to staff in formulation and implementation of business growth and development strategies at branch level. The job holder is expected to aggressively drive the branch growth and profitability targets by identifying, developing and maintaining profitabl...
World Vision is an international Christian relief, development and advocacy organisation working in almost 100 countries world-wide to create lasting change in the lives of children, families and communities to overcome poverty and injustice. About Job The Response Director RD (Country Program Director) has primary responsibility for leading and directing the response from strategy to implementat...
Provide quality and timely support to colleagues, project and country staff concerning the implementation of MHPSS services throughout the entire project cycle, ensuring quality and continuity of care and supporting that activities are based on the best available evidenceTechnical focus:Respond to technical queries, discuss cases, provide feedback on context adaptation of protocols and other tool...
Key responsibilitiesProgram Management and DevelopmentProvide strategic direction, leadership, and overall technical and implementation management to the Health Program.Ensure program design is based on best practices, impact, local context, and operational capacity and adjust as necessary.Lead implementation of programs and ensure delivery of planned activities.Conduct monthly meetings with mana...
Greenlight Planet is on a mission to revolutionize rural energy access for the 1.5 billion off-grid villagers who use dirty, dangerous kerosene lanterns for light. In four years we ve sold 1.6 million solar lights to off-grid families in South Asia and Africa all paid for up-front, in cash the latter 1 million customers acquired over the past year. Our products were recognized recently as the bes...
End to End recruitment Responsible for all recruitment process activities including advertisement, recruitment system management, reviewing applications, planning interviews, and carrying out interviews, offer negotiation and background checks.Onboarding and induction Owner of the onboarding process ensures the process is seamless and new joiners are well supported to settle in.Performance Manage...