software business analyst

PURPOSE: Responsible for Supporting the business on first line support related tasks. He/She will be the point of contact between ICT and the CIC General Business (GB) staff as the first line of support on critical business systems related issues. These include tasks such as setting up new users, installing application software, deployment of application Change Request Patches, Gathering Technica...

Rescue.co is a fast-growing tech startup building the emergency response of the future. Our 24-hour rescue.co Dispatch Center provides lifesaving services to millions of Kenyans, and our platform powers emergency response for SOS and EMS applications. Our vision is that emergency response is only minutes away, no matter where you are or who you are. Over the last five years, we've built and deplo...

The RoleWe're seeking a Dispatch Quality Assurance Analyst with a sharp eye for detail, to monitor dispatch calls and ensure high customer care, empathy, and active listening standards. This role requires adept data input skills and the ability to derive insights from reports. You will:Review all incoming emergency callsAssess the quality of interactions against predefined criteria, ensuring a hi...

The Role We're seeking a Dispatch Quality Assurance Analyst with a sharp eye for detail, to monitor dispatch calls and ensure high customer care, empathy, and active listening standards. This role requires adept data input skills and the ability to derive insights from reports. You will: Review all incoming emergency calls Assess the quality of interactions against predefined criteria, ensuring a...

Flare was born from the recognized need of private and public providers to better serve their consituencies. In areas underserved by public emergency infastructure, Flare tools help you provide the best care most efficiently. The Role We re seeking a Dispatch Quality Assurance Analyst with a sharp eye for detail, to monitor dispatch calls and ensure high customer care, empathy, and active listeni...

CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi Purpose: Responsible for Supporting the business on first line support related tasks. He/She will be the point of contact between ICT and the CIC General Business (GB) staff as the first line of support on critical business systems rela...

CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and MalawiPURPOSE: Responsible for Supporting the business on first line support related tasks. He/She will be the point of contact between ICT and the CIC General Business (GB) staff as the first line of support on critical business systems relat...

CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi PURPOSE: Responsible for Supporting the business on first line support related tasks. He/She will be the point of contact between ICT and the CIC General Business (GB) staff as the first line of support on critical business systems rela...

Description KMET in partnership with the Lake Region Economic Bloc (LREB) Secretariat are implementing a county-led Nurturing Care for Early Childhood Development (NCfECD) model in six LREB member counties i.e., Nyamira, Homa Bay, Kisumu, Kakamega, Vihiga and Busia dubbed Smart Start Initiative. The key strategy is to initiate a whole-of-government approach towards investment for NCfECD and promo...

Software Business Analyst Internship at Turnkey Africa Kenya

IT jobs in Nairobi. Roles and Responsibilities Technical and functional knowledge of Dynamics NAV/D365, as well as the ability to give client presentations and demonstrations. Installation and implementation of service packs and hot fixes as needed. Configure, develop and deliver MS Dynamics NAV software and components in all functional areas. Create new and modify existing customizations and int...

Organizing and coordinating system development and maintenance processes for Business Analytics and Grid infrastructure systems.Design, implement and maintain suitable data warehouse and Data marts as needed to support the analytics capabilities in the organization.Design, implement and maintain ETL processes, including amalgamation and integration of data from various heterogeneous relational da...

Software Test Analyst ( Banking / Insurance Experience a must) at Tezza Business Solutions Ltd

Coordinating system development and maintenance processes for ERP, Business Analytics and Grid infrastructure systems.Manage the development and deployment of new applications, systems software, and/or enhancements to existing business support applications.Ensure that any new software integration into company systems meets functional requirements, system compliance, and interface specifications.P...

Job Description PRINCIPAL SYSTEMS ANALYST, (BUSINESS INTELLIGENCE) Reporting to the Chief Analyst - Business Support & Intelligence, the successful candidate will ensure the development and maintenance of the Business Intelligence and Analytics solutions and capabilities as well as the development, implementation and continuous improvements of the Grid Infrastructure management systems. The speci...

Job Description Job Description PRINCIPAL SYSTEMS ANALYST, (BUSINESS INTELLIGENCE) Reporting to the Chief Analyst - Business Support & Intelligence, the successful candidate will ensure the development and maintenance of the Business Intelligence and Analytics solutions and capabilities as well as the development, implementation and continuous improvements of the Grid Infrastructure management sy...

Job DescriptionPRINCIPAL SYSTEMS ANALYST, (BUSINESS INTELLIGENCE)Reporting to the Chief Analyst - Business Support & Intelligence, the successful candidate will ensure the development and maintenance of the Business Intelligence and Analytics solutions and capabilities as well as the development, implementation and continuous improvements of the Grid Infrastructure management systems.The specific...

Kenya Power owns and operates most of the electricity transmission and distribution system in the country and sells electricity to over 4.8 million customers (as at June 29, 2016). The Company s key mandate is to plan for sufficient electricity generation and transmission capacity to meet demand; building and maintaining the power distribution and transmission network and retailing of electricity...

Job Description Job Description Chief System Analyst, Business Support & Intelligence Reporting to the Manager Enterprise Architecture and IT Infrastructure, the purpose of the role is to provide quality ERP & Business support systems & services by ensuring efficient and timely implementation of software applications and enhancements. The role is also tasked with continuous improvement of grid In...

Job Description Chief System Analyst, Business Support & Intelligence Reporting to the Manager Enterprise Architecture and IT Infrastructure, the purpose of the role is to provide quality ERP & Business support systems & services by ensuring efficient and timely implementation of software applications and enhancements. The role is also tasked with continuous improvement of grid Infrastructure sys...

Job DescriptionChief System Analyst, Business Support & IntelligenceReporting to the Manager Enterprise Architecture and IT Infrastructure, the purpose of the role is to provide quality ERP & Business support systems & services by ensuring efficient and timely implementation of software applications and enhancements. The role is also tasked with continuous improvement of grid Infrastructure syste...

KEY RESPONSIBILITIESTest strategy formulation which includes decomposing the business and technical requirements into test scenarios, defining test data requirements, managing test case creation, devising contingencies plans and other testing preparation activities.Lead formal reviews of test plans, designs, and requirements documents with cross-functional teams.Accurately predict the amount of e...

Summary Reporting to the Manager Enterprise Architecture and IT Infrastructure, the purpose of the role is to provide quality ERP & Business support systems & services by ensuring efficient and timely implementation of software applications and enhancements. The role is also tasked with continuous improvement of grid Infrastructure systems and Business Analytics. The specific tasks include- Coord...

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan KEY RESPONSIBILITIES Test strategy formulation whi...