Social media customer service jobs

Design and implement social media strategy to align with business goalsSet specific objectives and report on ROIPublish and share engaging content daily (e.g. original text, photos, videos and news)Collaborate with other teams, like marketing, sales and customer service to ensure brand consistencyCommunicate with followers, respond to queries in a timely manner and monitor customer reviewsOversee...

Project Summary: The five-year USAID Communication for Development Support project will support the implementation of Outreach and Communication Strategies, as well as regional communications for USAID/Kenya and East Africa and USAID/Somalia. The project will use strategic communications approaches to engage stakeholders within Kenya, East Africa, and Somalia on U.S. Government strategic objectiv...

Job Description: Your role is to advocate for the brand on all social platforms and to connect and engage with our audience. You will also be required to complete tasks assigned to you that are related to your main role and provide support for the team members. In addition, you will be responsible for all the Social Media and community enquiries for the brand. OUR VISION Africa's solution to brid...

Tetra Tech is a leading provider of consulting, engineering, and technical services worldwide. We are a diverse company, including individuals with expertise in science, research, engineering, construction, and information technology. Our strength is in collectively providing integrated services-delivering the best solutions to meet our clients needs. Position Summary The Communications Specialis...

Our Client is looking to hire a Social Media Officer who will be tasked with creating visibility for their brand on social media. (Gross Salary: Ksh 30k).Key Responsibilities Manage social media, google accounts, and company websites.Perform research on current benchmark trends and audience preferences.Design and implement social media strategy to align business goals.Monitor for KPI progress usi...

Communications Jobs In Kenya. Job Summary:We are seeking a creative and strategic Social Media Executive with a strong emphasis on brand development and content creation. This role offers an exciting opportunity to not only manage our social presence but also grow and nurture an influencer network. As a Social Media Executive, you will be at the forefront of building and executing our brand s soc...

Developing brand strategies that are geared towards improvement of the Corporation's brand image; Developing investment guidelines e.g. Investment portfolios and investor guidebooks; Producing and distributing corporate publications for both internal and external circulation e.g. placement of adverts in print and electronic media; Organising and facilitating public relations activities and events...

Participate in brand building activities through extensive member education using media, road shows and sponsorships;Support Customer Service initiatives to ensure customer satisfaction;Keep inventory and oversee the distribution of marketing and sensitization materials to the branches/regions;Support branches and regions with their marketing activities;Participate in event management;Draft repor...

Our client is reputable FMCG Distributor in Nyeri is looking to hire a Customer Service & Digital Marketer who will be responsible for the following:Duties & ResponsibilitiesCustomer Service Call customers to get their feedback on the Company s products and servicesIntroduce new products to new and existing clientsResolve customer complaints within the given timelinesKeep records of customer inte...

Communications Jobs In Kenya. Our client is reputable FMCG Distributor in Nyeri is looking to hire a Customer Service & Digital Marketer who will be responsible for the following:Duties & ResponsibilitiesCustomer Service Call customers to get their feedback on the company s products and servicesIntroduce new products to new and existing clientsResolve customer complaints within the given timeline...

Communications Jobs In Kenya. Location: Central,Gross Salary: 50K,Our client is reputable FMCG Distributor in Central is looking to hire a Customer Service & Digital Marketer who will be responsible for the following:Duties & Responsibilities Call customers to get their feedback on the Company s products and servicesIntroduce new products to new and existing clientsResolve customer complaints wit...

Mombasa County is one of the 47 Counties of Kenya. Its capital and the only city in the county is Mombasa. Initially it was one of the former Districts of Kenya but in 2013 it was reconstituted as a county, on the same boundaries. It is the smallest county in Kenya, covering an area of 229.7 km2 excluding 65 km2 of water mass. Duties & Responsibilities Developing brand strategies that are geared ...

Gap Recruitment Services Limited is a leading recruitment firm in Kenya where International and local companies find just the right fit talent. Job Purpose: As a Sales Administrator you will play a crucial role in the seamless daily operations by overseeing administration and customer service functions. This position is responsible for executing office administration tasks, facilitating orders an...

The main responsibility of the job holder will be to provide efficient and effective customer service through the bank s communication channels to internal and external customers with utmost level of consistency and quality.Job Description Handle phone calls, emails, live chat messages, SMS texts, and support tickets for the bank.Attend to Communication via other forms of Media such as social med...

VACANCY Position: Study & Work Abroad Counsellor /Visa Officer Posting/Work Locations: Nairobi and Eldoret Essential Criteria: Demonstratable 2 years' experience in Visa Processing for Students, Business Travel, Conferences and Tourist/Holiday Visas. Travel Booking, Ticketing and Travel operations Experience. Study Abroad work experience. Qualifications in Customer Service, Marketing (incl. Socia...

Reporting to the Manager (Corporate Communication) he/she will be responsible for Overseeing implementation of publicity strategies and campaigns and preparation of media press releases. KEY RESPONSIBILITIES: Organize media briefings, Broadcast interviews, Press conferences on current Fund affairs; Analyze media coverage in regard to NSSF's targeted audience; Implement customer satisfaction surve...

Sales & Marketing Jobs In Kenya.Title: Media Sales Representative,Industry: Media,Location: Nairobi,Gross Salary: 70k-80k,Our client is one of the biggest Kenyan news publishers with over 8M unique monthly visitors and ground-breaking advertising formats. They are looking to hire a Sales Representative who will be responsible for generating revenue through media salesKey Responsibilities: Meeting...

Company Description Rattan Direct are seeking a creative and strategic Digital Marketing Executive to support with critical work across the company's brands. The role will be focussed around ensuring we are maximising all opportunities to drive customers to the website through strong marketing activity and engage and convert customers visiting our website through solid branding and content. Apply...

The National Social Security Fund is a friendly service organization which exists for the public good. It offers social protection to all Kenyan workers. We provide social security protection to workers in the formal and informal sectors. We register members, receive their contributions, manage funds of the scheme, process and ultimately pay out benefits to eligible members or dependents. period....

The National Social Security Fund is a friendly service organization which exists for the public good. It offers social protection to all Kenyan workers. We provide social security protection to workers in the formal and informal sectors. We register members, receive their contributions, manage funds of the scheme, process and ultimately pay out benefits to eligible members or dependents. period....

Sales & Marketing Jobs In Kenya. Location: Nairobi, Mombasa Road,Plannettech Investors Ltd is looking to hire an experienced and dynamic Sales and Marketing Specialist to drive our company s sales initiatives and marketing strategies.Responsibilities: Aggressively sourcing for new clients.Following up with client to ensure satisfaction with the service givenMeet and Exceed sales target through de...

Industry: Agriculture Location: Nairobi We seek to hire a Marketing and Business Development Manager who will be responsible for increasing sales by onboarding new clientele in the sale and purchase of fresh fruits and vegetables. The position requires an individual with the utmost dedication, knowledge and experience in sales and marketing of fruits and vegetables in the local/export markets. Ke...

We are the leading supplier for Office Supplies, Stationary, Toners & Ink Cartridges, Computers, KRA ETR & ESD machines and Printers in Kenya. Plannettech Investors Ltd is looking to hire an experienced and dynamic Sales and Marketing Specialist to drive our company s sales initiatives and marketing strategies. Responsibilities: Aggressively sourcing for new clients. Following up with client to e...

Shopit is a leading retailer of ICT Products in Kenya committed to becoming the most loved and trusted marketplace by offering superior shopping experience, rapid delivery, and stellar customer service. We bring the best in electronics, computers and more directly to you, from a company you can trust Job responsibilities Serve clients on all modes of engagement i.e messages, calls, social media a...