services desk

About the Client:Our client who is in Hospitality Industry is seeking a vibrant, aggressive, pro-active Restaurant Supervisor responsible for providing overall leadership to a Restaurant team as a well as supervisory services so as to ensure optimal efficiency of the Restaurant operations.Summary of Duties and ResponsibilitiesEnsure compliance with health, safety, and security regulations and sta...

Provide outstanding customer services to patients, public and AKU staff and ensure inquiries and complaints to the department are addressed expeditiously.Consistently provide full coverage at all times at the front desk by clocking in and out in the HR time management software.Beware of the down time and data protection procedure in the event of a system failure.As a cashier, maintain a manual in...

Founded in the Netherlands in 1965, we have built a long-term, local presence in many of the poorest countries in Asia, Africa and Latin America. Our global team of local and international advisors work with local partners to equip communities, businesses and organisations with the tools, knowledge and connections they need to increase their incomes and gain access to basic services empowering th...

Brief DescriptionS/he will provide end users with regular updates on the progress of resolving their incidents or fulfilling their requests.Detailed DescriptionServe as the first point of contact for customers seeking technical assistance over the phone or email.Perform remote trouble shooting through diagnostic techniques and pertinent questions.Determine the best solution based on the issue and...

Job Purpose:Maintain the reception area by providing front office administrative services and customer care service to patients, AKU staff and the public by receiving and addressing inquiries in a professional and polished manner, while accounting for all daily financial transactions processed at the front desk/patient reception.Responsibilities:Provide outstanding customer services to patients, ...

Job Ref. No. JLIL215Role PurposeThe Senior Officer - Service Desk is responsible for overseeing the efficient and effective delivery of IT support services to internal users. They will play a crucial role in ensuring the smooth operation of the organization's IT systems and infrastructure, managing service requests and incidents, and maintaining high levels of user satisfaction. The Senior Office...

We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spend About the Client: Our client who is in Hospitality Industry is seeking a vib...

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary S/he will provide end users with regular updates on the progress of resolving their incidents or fulfilling their requests. Respons...

The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs. JOB PURPOSE STATEME...

Responsibilities:Greet patients and visitors with warmth and professionalismAnswer incoming calls and direct them to the appropriate department or individualSchedule appointments and maintain accurate appointment recordsVerify patient information and insurance detailsAssist with patient registration and check-in proceduresProvide information about hospital services, policies, and proceduresMainta...

City Health Hospital is a leading medical facility established by distinguished medical professionals who share a common concern for public health and human dignity. Responsibilities: Greet patients and visitors with warmth and professionalism Answer incoming calls and direct them to the appropriate department or individual Schedule appointments and maintain accurate appointment records Verify pa...

Welcoming customers /patients as they arrive at the reception and inquire how they would like to be assisted. Addressing customers complaints at the front desk and escalating issues to the immediate supervisor whenever necessary Registering patients correctly on the Health Information Systems. Timely & correct billing of services rendered to clients on the relevant billing systems. Relationship m...

The consultant in consultation with PROPEL Health Kenya and MOH will provide the technical expertise that is needed towards realization of the two specific support areas listed above. Whilst there may be minor alterations after the conceptual stage of this assignment, the consultant is expected to carry out the following tasks, among others as may apply: Conduct a desk review of the development a...

Palladium develops and delivers solutions that create positive impact for communities, businesses, societies and economies. We transform lives and create enduring value by working with governments, corporations and non-profit organisations. Summary The consultant in consultation with PROPEL Health Kenya and MOH will provide the technical expertise that is needed towards realization of the two spe...

JOB PURPOSE STATEMENTThe purpose of this role is providing day to day support, working on deployments, customization and integration of all CRM Services, SharePoint, Microsoft Power Apps, Power Automation, Data Integration (ETL) and web development whilst driving ongoing improvements. The role holder will also be responsible for ensuring they follow best practices and driving continuous service i...

Reporting to Senior MEAL Officer,the MEAL Officer works in close collaboration with program teams to optimize monitoring, evaluation, accountability and learning capacities and opportunities of the IRC mission in Lodwar and West Pokot, Kenya, to ensure high-quality programming for the clients we serve and support the global ambitions of IRC Strategy 100, and Kenya's Country Strategic Action Plan....

ThinkWell seeks apart-time consultant based in Kenya(Nairobi is preferred) with 5 years of experience in health financing and/or private sector engagement (PSE) in Kenya. The consultant should have a broad understanding of health financing and universal health coverage reforms and how these reforms impact the private health sector's willingness to engage with public purchasing programs. The consu...

Background Adam Smith International (ASI) is a global advisory company that works locally to transform lives by making economies stronger, societies more stable, and governments more effective. We work on behalf of governments, foundations and companies that share our ambition to take on the big challenges facing the world. They come to us to develop strategies and to design, deliver and evaluate...

The consultant in consultation with PROPEL Health Kenya and MOH will provide the technical expertise that is needed towards realization of the two specific support areas listed above. Whilst there may be minor alterations after the conceptual stage of this assignment, the consultant is expected to carry out the following tasks, among others as may apply:Conduct a desk review of the development an...

Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGOs in various business sectors across Africa.Our client, a luxury hotel in Nairobi is looking to The candidate will play a crucial role in creating a positive first impression for guests. He/she will be responsible for ma...

Customer service jobs. Imara Hospital is a fast-growing healthcare facility located in Embu county, that is on track to be the lead healthcare brand in Mt. Kenya in the next few years. The hospital is on a mission to create better lives for people living in underserved areas, by providing affordable world-class healthcare with compassion, through service excellence. The hospital has launched a 10...

ThinkWell is dedicated to improving the health and well-being of society as a means to achieve global prosperity. Since 2011, ThinkWell has helped over 30 countries to achieve long-lasting improvements to their health systems. We have staff and offices in the U.S., Switzerland, Philippines, Bangladesh, Indonesia, Burkina Faso, Mozambique, Kenya, and Uganda. In addition, we are working in more tha...

About the Client:Our client who is based in Hospitality Industry is seeking a vibrant, aggressive, pro-active Restaurant Supervisor responsible for providing overall leadership to a Restaurant team as a well as supervisory services so as to ensure optimal efficiency of the Restaurant operations.Summary of Duties and ResponsibilitiesEnsure compliance with health, safety, and security regulations a...

Welcoming customers /patients as they arrive at the reception and inquire how they would like to be assisted. Addressing customers complaints at the front desk and escalating issues to the immediate supervisor whenever necessary Registering patients correctly on the Health Information Systems. Timely & correct billing of services rendered to clients on the relevant billing systems. Relationship m...