service telecom

Reporting Line: TAC ManagerJob ObjectiveProvide 2nd level technical support, resolve escalated incidents and assigned problems, coach the first level NOC team and manage the WIOCC network. To be acknowledged as the technical expert within the company.Key Duties & Responsibilities:24/7 2nd Level TAC technical interface, escalation / on-callProblem resolution, direct NOC & Field SupportMentorship &...

Greenlight Planet is on a mission to revolutionize rural energy access for the 1.5 billion off-grid villagers who use dirty, dangerous kerosene lanterns for light. In four years we ve sold 1.6 million solar lights to off-grid families in South Asia and Africa all paid for up-front, in cash the latter 1 million customers acquired over the past year. Our products were recognized recently as the bes...

Firmly established as Africa s carriers carrier, award-winning capacity wholesaler WIOCC provides international and African telcos and ISPs with unrivalled high-speed, resilient and diverse capacity into, within and out of Africa. Reporting Line: TAC Manager Job Objective Provide 2nd level technical support, resolve escalated incidents and assigned problems, coach the first level NOC team and man...

Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world s mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, Summary We are looking for an Environment, Health, & Safety (EHS) Pr...

We are seeking to recruit a Customer Experience Executive to provide a point of communication and contact with customers to address concerns and complaints and review the customers comments regarding their experience while reviewing all customer information in company databases to ensure that it is up to date. Customer Experience Job Responsibilities Respond to customer inquiries and make every e...

About PalmPay PalmPay is a Pan-African fintech company currently operating in Nigeria, Ghana, and expanding to other markets in 2024. We're reinventing the payments experience by making it easy and reliable for everyone to getting financial services (Digital Lending, Merchant Acquiring, etc). Key Responsibilities Understand Customer and Merchant demands regarding Telecom and MMO services (USSD me...

Your mission at Sistema.bio:The IT_ Support Intern will be responsible for providing direct technical assistance and support to Sistema.bio employees for all network, hardware and software issues. You'll be in charge of:Responding to user requests for service, troubleshooting problems and helping develop solutions.Providing basic Software/ Hardware Support (Level I) - Providing basic day-to-day s...

PalmPay is a next generation mobile wallet that empowers anyone with a smartphone to open a financial account, send money and make payments. Available on Android and iOS. Key Responsibilities Understand Customer and Merchant demands regarding Telecom and MMO services (USSD menu, SMS, SIM Card, MMO payment collection and disbursement). Based on market demands, summary Use Cases and develop Busines...

Tatu is a project of Rendeavour, Africa s largest urban land developer with over 30,000 acres of visionary projects in the growth trajectories of large cities in Kenya, Ghana, Nigeria, Zambia and Democratic Republic of Congo. Rendeavour s vision goes beyond alleviating what is a self-evident problem that of stifling urban congestion and a dearth of quality housing and commercial property in Afric...

About this opportunityWe are now looking for a Billing Support Engineer that will provide technical service and support to our customers. In this role, you will fix & resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks.The Support Engineer typically interacts with customer technical staff, o...

About this opportunityWe are now looking for a Billing Support Engineer that will provide technical service and support to our customers. In this role, you will fix & resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks.The Support Engineer typically interacts with customer technical staff, o...

About this opportunity We are now looking for a Support Engineer that will provide technical service and support to our customers. In this role, candidate will trouble-shoot and resolve problems to stabilize and optimize customer networks. You'll configure and integrate different nodes and solutions in new and live customer networks. The Support Engineer typically interacts with customer technica...

Firmly established as Africa s carriers carrier, award-winning capacity wholesaler WIOCC provides international and African telcos and ISPs with unrivalled high-speed, resilient and diverse capacity into, within and out of Africa. Job Objective The Product Manager is tasked with expanding WIOCC s customer base through the creation and oversight of relevant products and services. Their responsibil...

Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world s mobile traffic passes through Ericsson networks. About this opportunity We are now looking for a Support Engineer that will provide technical service and support to our cust...

GENERAL OBJECTIVES Overall, the Head of Field ICT oversees the implementation and support of ICT infrastructure (inc. telecom) / information systems for the MSF OCBA field programmes, ensuring availability of the necessary tools for their operation, actively looking for synergies between Field and HQ, guaranteeing an optimal development of processes contributing to the efficiency and quality of t...

Description About this opportunity We are now looking for a Billing Support Engineer that will provide technical service and support to our customers. In this role, you will fix & resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks. The Support Engineer typically interacts with customer tech...

Key Responsibilities Execute surveillance, performance monitoring, maintenance and repairs of buildings and equipment Executes daily surveillance of building and equipment and reports all building and customer defects Monitors performance of equipment and installations and co-provides input on power usage and capacity planning. Provides data for input into reports, such as electric meter data Pro...

Job Purpose The Senior Information Technology officer is the Regional Office focal person for all day to day IT operational matters and works closely with the global IT service center in Budapest. This includes ensuring optimal functioning of the IT infrastructure and availability of all relevant IT services. Job Duties and Responsibilities Resource Management Monitor network infrastructure to en...

About the role: The Area Business Manager will manage sales, collections and distribution operations in the area they are assigned for the direct distribution of Sun King Solar products sold on Pay-As-You-Basis (also called and recognised as the "EasyBuy" Business unit) through a network of agents called as "Energy Officer". EasyBuy technology and services allow customers to purchase units by pay...

About the role: The Area Business Manager will manage sales, collections and distribution operations in the area they are assigned for the direct distribution of Sun King Solar products sold on Pay-As-You-Basis (also called and recognised as the "EasyBuy" Business unit) through a network of agents called as "Energy Officer". EasyBuy technology and services allow customers to purchase units by pay...

Job Purpose The Senior Information Technology officer is the Regional Office focal person for all day to day IT operational matters and works closely with the global IT service center in Budapest. This includes ensuring optimal functioning of the IT infrastructure and availability of all relevant IT services. Job Duties And Responsibilities Resource Management Monitor network infrastructure to en...

Greenlight Planet is on a mission to revolutionize rural energy access for the 1.5 billion off-grid villagers who use dirty, dangerous kerosene lanterns for light. In four years we ve sold 1.6 million solar lights to off-grid families in South Asia and Africa all paid for up-front, in cash the latter 1 million customers acquired over the past year. Our products were recognized recently as the bes...

Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world s mobile traffic passes through Ericsson networks. About this opportunity We are now looking for a Billing Support Engineer that will provide technical service and support to ...

Our client is a provider of cloud- and carrier-neutral colocation data centre services in Africa. They seek to hire a competent professional Site Engineer whose role entails monitoring of the data centres infrastructure, preventive and corrective maintenance as well as customer implementation and supportExecute surveillance, performance monitoring, maintenance and repairs of buildings and equipme...