service relationship manager

Uber is evolving the way the world moves. By seamlessly connecting riders to drivers through our apps, we make cities more accessible, opening up more possibilities for riders and more business for drivers Summary This role is a rare opportunity to support the growth of Grocery and Retail with a strong sense of ownership. This role calls for a rare combination of operational mindset, savvy number...

Job DescriptionMain purpose of the jobThe holder of this position will support the department in growing their business and managing the on-going assignments to a logical conclusion; provide outstanding value to clients and the Firm; develop high-performing people and teams, leading big teams and supporting them to make an impact that matters; and setting the direction in line with the Firm's str...

We are a tried, trusted, award-winning marketing and communication agency operating in the African market. With over 10 years of strategic marketing and communication experience, we pride ourselves on delivering successful campaigns for small and medium-sized enterprises (SMEs) and leading global brands. Position Overview We are seeking an enthusiastic and experienced Account Manager to join our ...

Sales jobs in Kenya. Department: Sales & Marketing,Reports To: General Manager,Gross Salary: 80-100k plus commission, Our client is a Premier Boutique Hotel with an unrivalled location in the heart of Nairobi s upmarket. They are seeking to hire a dynamic and results-driven Business Development Executive to join our Sales & Marketing team. The ideal candidate will be responsible for identifying, ...

Job Description Lead and manage the CIB (Corporate & Investment Bank) Operations service fulfilment function in Country (comprising Global Markets, Investment Banking, Client Managed Services, Transactional Products) across CIB product lines and asset classes in line with regulatory requirements, market rules, directives, policies and deadlines to achieve defined targets and quality standards and...

Job SummaryTo drive revenue growth and expanding market share for Islamic Banking within the industry while building and maintaining profitable client relationships, identifying new business opportunities, and implementing effective strategies to achieve organizational goals.To support Head of Islamic banking to drive Islamic Banking in Kenya by delivering high-quality support to Business, by pro...

AMG Realtors is a premier real estate company in Kenya. We pride our reputation in our loyal clientele. Responsibilities: Ongoing review of client files to ensure that the correct client engagement procedures are followed by the Relationship Managers ( RM s) and that all the necessary support documentation is obtained at the point of engaging clients. Maintain an organized procedure for obtaining...

Customer service jobs in Nairobi. Your opportunity Sidel is looking for a self motivated Cluster Customer Success Specialist / Customer Care Manager who will be part of the Customer Management organization reporting to the Lead Customer Care Manager. The incumbent will be responsible for supporting customer requests for emergencies, troubleshooting and technical assistance during the warranty and...

JOB SUMMARY:The overall responsibility for the Branch Manager is to oversee business development and operations of the Branch while ensuring staff engagement, customer satisfaction, profitability and growth in line with the Bank's strategy.KEY RESPONSIBILITIES:Business Acquisition - 60%To implement the Bank's business development strategy at branch level including growth in customer base with con...

Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Summary To drive revenue growth and expanding market share for Islamic Banking within the industry while building and maintaining profitable client relationships...

tappi digitizes small businesses across Africa. tappi is the end-to-end SaaS for SMEs across Africa, solving the problem of visibility and credibility for small businesses. Job Summary Reporting to the Commercial Lead, the Business Development Manager is responsible for revenue generation by acquiring new customers and promoting tappis products and services directly to consumers. This position in...

Deloitte Consulting is a leading provider of innovative development solutions to U.S. and international donors, foundations, governments, and Fortune 500 companies. Main purpose of the job The holder of this position will support the department in growing their business and managing the on-going assignments to a logical conclusion; provide outstanding value to clients and the Firm; develop high-p...

Job DescriptionLead and manage the CIB (Corporate & Investment Bank) Operations service fulfilment function in Country (comprising Global Markets, Investment Banking, Client Managed Services, Transactional Products) across CIB product lines and asset classes in line with regulatory requirements, market rules, directives, policies and deadlines to achieve defined targets and quality standards and ...

Job Purpose : Responsible for managing the relationship between the company and Retailer at site level, ensuring consistent delivery of the Vivo Energy Customer Commitment Principal Accountabilities : A. Customers 1. Ensure consistent delivery of Customer Commitment by managing Territory Manager Sites when the TM is away from their workstation. B. People 1. Identify gaps to Retailer competencies ...

Kuunda 3D is growing across East and West Africa, with our main centre of operations in Nairobi, Kenya. Please get in touch with us below and we will get back to you THE ROLE IS TO LEAD PRODUCT MANAGEMENT IN AFRICA We are looking for an experienced Product Manager based in Nairobi, Kenya. The successful candidate needs to be passionate about building & growing products for the unbanked segment of...

Sales & Service 70%Conduct annual review of customers borrowing facilities (and interim review if customer circumstances risk profile dictate).Consult customer owners/managers on financial/credit issues and general business practice/ideas.Determine the key messages, e.g., agreed service standards, negotiated pricing, relationship team contact points (including introductions to new personnel) and ...

Reports to: Legal Manager AMG Realtor is seeking to hire a Customer Service Assistant who will be responsible for providing administrative support to the Legal Department on client documentation. Responsibilities: Ongoing review of client files to ensure that the correct client engagement procedures are followed by the Relationship Managers ( RM s) and that all the necessary support documentation...

Responsibilities Implementation and coordination of the monitoring and evaluation systems in the East Africa and Comoros Region: Collaborate with regional teams and partners in East Africa and Comoros to implement and coordinate Monitoring and Evaluation plans, including regional and countrylevel grants. Guide the East Africa Monitoring and Evaluation working group in ensuring adherence to Blue V...

Job Purpose:Responsible for managing the relationship between the company and Retailer at site level, ensuring consistent delivery of the Vivo Energy Customer CommitmentPrincipal Accountabilities:CustomersEnsure consistent delivery of Customer Commitment by managing Territory Manager Sites when the TM is away from their workstationPeopleIdentify gaps to Retailer competencies and delivery of Custo...

Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. Africa is our home, we drive her growth Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value About Job Lead and manage the CIB (Corporate & Investment Bank) Operations ...

Job Description To assist the Talent & Culture Manager in setting up the and in the smooth and efficient running department, ensuring that all the policies and procedures outlined in the Departmental Operations Manual are strictly adhered to. Coordinate interviews i.e. assist in shortlisting, scheduling and responding to applicants in a timely manner Conducts reference check & online application ...

Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation propertiesJob Description To assist the Talent & Culture Manager in setting up the and in the smooth and efficient running department, ensuring that all the policies and procedures outlined in the Departmental Operations Manual are strictly adhered to. Coordinate interviews i.e....

Banking jobs. Job Purpose The jobholder is responsible for managing client relationships to achieve the set sales targets and wallet share and ensure sustained business growth and profitability in the assigned customer segment. To sell, cross/upsell and deliver excellent sales and service of the bank s products and services whilst building long-term profitable customer relationships. Key Responsi...

Banking jobs. Description Equity Bank is one of the region s leading banks whose purpose is to transform the lives and livelihoods of the people of Africa socially and economically by availing them modern and inclusive financial services that maximize their opportunities. With a strong footprint in Kenya, Uganda, Tanzania, Rwanda, South Sudan and DRC Congo, Equity Bank is now home to over 12 mill...