service operations manager jobs

JOB PURPOSE STATEMENTThe Principal Engineer, Cyber Security Operations will be responsible for day-to-day running of security programs such as Patch and Vulnerability Management, Incident Response and Security Monitoring. The role will work with NCBA Group Cyber team to manage support SLAs. They will also be responsible for managing and closure of Technology audit issues in Digital Business and m...

General Oversight:Responsible, in conjunction with Country Program leads, for oversight for all support services for CWS Country Office Operations, to include finance, administration, logistics, HR, procurement, property, IT and SecurityTo link with HQ in New York and help calibrate, develop capacity in balance between HQ, the Regional Office in Kenya, and multiple CWS Country Offices in AfricaEn...

The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs. JOB PURPOSE STATEME...

Customer relationship management:Regular meetings with clients are held to manage the relationships and run regular activities such as delivering presentations, taking their briefs, providing advice and taking time to fully understand their needs.Application of project management skills to ensure that the work is delivered to the clients as per the contracts and fulfilling the submitted briefs.Th...

Job Purpose: This job provides strategic leadership in policy formulation for incorporation of ICT best practice in Tourism Fund. The job maps the business needs of the organization in relation to Information Communication and Technology and aligns them to the strategic objectives of the fund and its operations for effective information technology management in the organization. Key Responsibilit...

About the RoleReporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported by the customers through the ...

About the RoleReporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported by the customers through the ...

Job Description About the Role Reporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported by the custo...

Job Description About the Role Reporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported by the custo...

Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continent About the Role Reporting to the Regional Sales Manager with a dotted reporting l...

At Ipsos we believe our clients need more than a data supplier, they need a partner who can produce accurate and relevant information and turn it into actionable truth. Customer relationship management: Regular meetings with clients are held to manage the relationships and run regular activities such as delivering presentations, taking their briefs, providing advice and taking time to fully under...

About the role:We are seeking an experienced and dynamic Global Admin Manager to oversee administrative staff and operations across Africa. The successful candidate will be responsible for managing administrative duties, refining, and standardizing processes, and ensuring efficient and effective operations across multiple countries.What you would be expected to doPolicy Development and Implementa...

About the Role: This role includes performing information and data quality reviews and creating and maintaining standard work processes. Quality reviews and checks will be based on the organization's standards, as well as any applicable methodologies, especially within the Carbon environment. In addition, the person to fill this role will be at the forefront of ensuring the organization meets its...

At Ipsos we believe our clients need more than a data supplier, they need a partner who can produce accurate and relevant information and turn it into actionable truth. Responsiblities Customer relationship management: Regular meetings with clients are held to manage the relationships and run regular activities such as delivering presentations, taking their briefs, providing advice and taking tim...

Job Purpose The job provides leadership and guidance for initiating development of policies and strategies that enhance resource mobilization and create strategic partnerships to promote Tourism and Hospitality industry. The job further provides leadership and guidance for establishing funding of tourism products to enable product and service development and to diversifying the tourism products p...

Church World Service (CWS) was founded in 1946 and is a cooperative ministry of 37 Christian denominations and communions, providing sustainable self-help, development, disaster relief, and refugee assistance around the world. The CWS mission is to eradicate hunger and poverty and to promote peace and justice at the national and international level through collaboration with partners abroad and i...

Job PurposeThe purpose of this role of Operations Manager is to ensures smooth logistical operations, including transportation, inventory management, and staff safety, to support effective project implementation and organizational efficiency. The holder will oversee procurement, logistics, safely & security, and HR & administration ensuring adherence to policies and procedures while optimizing re...

Church World Service (CWS) was founded in 1946 and is a cooperative ministry of 37 Christian denominations and communions, providing sustainable self-help, development, disaster relief, and refugee assistance around the world. Purpose This position is responsible for oversight of the Program Integrity Unit in Nairobi, Kenya and ensuring all United States Refugee Admissions Program (USRAP) process...

Our Client, a leading provider of sustainable water treatment & environmental solutions , is seeking to recruit a suitable candidate for the following position: MECHANICAL ENGINEER PROJECT & OPERATIONS MANAGER - WATER AND WASTE WATER TREATMENT, PLUMBING AND WATER PUMPING SYSTEMS Position Location: Mombasa, Kenya JOB SUMMARY We are seeking a highly motivated, hands on & experienced Mechanical Engi...

Job Description:We are seeking a dynamic and experienced Food and Beverage Manager to join our team. The successful candidate will oversee all aspects of our food and beverage operations, ensuring the highest standards of quality, service, and profitability.Responsibilities:Develop and implement strategic plans to achieve departmental goals and objectives.Manage and mentor a team of culinary and ...

We are seeking a dynamic and experienced Food and Beverage Manager to join our team. The successful candidate will oversee all aspects of our food and beverage operations, ensuring the highest standards of quality, service, and profitability.Responsibilities:Develop and implement strategic plans to achieve departmental goals and objectives.Manage and mentor a team of culinary and service professi...

Position: Head of Operations and Programs Industry: Media Location: Nairobi Salary: 230k - 250k Reports to: Executive Director Our client provides space for networking, collaborating, and experimenting among Kenya s media practitioners. As a vibrant hub, it continues to foster a dynamic community of storytellers and media professionals, providing a platform for knowledge sharing and innovation. T...

We are seeking a dynamic leader to join our fast-paced hotel team as the Operations Manager.The Operations Manager will be responsible for overseeing the general hotel operations, quality standards throughout the hotel and provide an excellent experience for maximizing guest's satisfaction and strategic development of the hotel. This role is also responsible for overseeing accommodation, food and...

We are a Management Consultancy firm and we commenced active business in Kenya April 2016. RESPONSIBILITIES: Sales Transactions: Process sales transactions accurately and efficiently. Handle cash, credit card, and digital payment methods following established procedures. Prospecting, Upselling and Cross-Selling: Identify opportunities to sell, upsell and cross-sell products based on customer need...