service operations manager jobs

Gap Recruitment Services Limited is a leading recruitment firm in Kenya where International and local companies find just the right fit talent. Purpose The purpose of this role of Operations Manager is to ensures smooth logistical operations, including transportation, inventory management, and staff safety, to support effective project implementation and organizational efficiency. The holder will...

JOB TITLE: OPERATIONS MANAGERAbout this Job Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.On behalf of our client, we are looking for a competent, skilled, and experienced Operations Managerto work in Nairobi, Kenya.Key Duties and Responsibilities En...

JOB TITLE: OPERATIONS MANAGER About this Job Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan. On behalf of our client, we are looking for a competent , skilled, and experienced Operations Manager to work in Nairobi, Kenya. Key Duties and Responsibiliti...

A 43-room beautiful boutique hotel in a wonderful location that started operations in Milimani Area,Agha Khan road ,opposite Police line on 1st January 2018.It is under the umbrella of BEDROCK HOLDINGS LTD Summary We are seeking a dynamic leader to join our fast-paced hotel team as the Operations Manager. The Operations Manager will be responsible for overseeing the general hotel operations, qual...

DEPARTMENT: MANAGEMENT & ADMINISTRATIONREPORTS TO: DIRECTORRESPONSIBILITIES:Oversee Operations: Manage all facets of hotel operations including daily activities, guest services, food and beverage, and maintenance.Revenue Optimization: Develop and execute strategies to enhance occupancy rates, revenue, and overall profitability.Customer Service Excellence: Uphold high standards of customer service...

Key Duties and ResponsibilitiesEnsure product availability and consistency to our clients, avoiding out of stock situations.Ensure the supply of goods is done consistently and efficiently, trying to optimize on our landing costs.Liaising with transporters and suppliers to make sure the business relationship the company is having with them is optimal.Devising ways to optimize inventory control pro...

Q-Sourcing Servtec Group is a global management consulting firm that helps people make significant improvements to their business performance and realize their most important career goals. Key Duties and Responsibilities Ensure product availability and consistency to our clients, avoiding out of stock situations. Ensure the supply of goods is done consistently and efficiently, trying to optimize ...

What does the role require?We are looking for highly effective Operations Managers who love coaching and inspiring their team of EAs to set ambitious goals, create long-lasting relationships, and ultimately help our clients to live their best lives whilst living life to the full as well. Do you have experience in effectively managing teams and are inspired by the following?Building trust;Actively...

Hospitality jobs in Kenya. Gross Salary: Ksh 120k 150k, Our client in the hospitality industry seeks to hire a Spa Manager who will be in charge of overseeing a spa facility and spa treatments. As the Spa Manager, he/she will play a very important role in the day-to-day operations of the SPA and health club department. Should strive to maintain and motivate the entire SPA team, and also be able t...

At Siaya County Club, we excel in versatile hospitality, meeting diverse needs with our array of services in food, drinks, accommodation, and conferences. Our focus lies in seamlessly blending business and leisure, offering an environment where productivity meets relaxation DEPARTMENT: MANAGEMENT & ADMINISTRATION REPORTS TO: DIRECTOR RESPONSIBILITIES: Oversee Operations: Manage all facets of hote...

ROLE PURPOSE: We are seeking a highly motivated, confident and dynamic individual to join our team as a Management Trainee to support in Administrative duties. This entry-level position offers an excellent opportunity for recent graduates or individuals that are technology-savvy and looking to transition into administrative roles. The role holder will undergo comprehensive training, challenging e...

Take an analytical approach to implement and improve key aspects of our creative servicesCollaborate with cross-functional teams to gather insights and input for bottlenecks, pain-points and optimizationEnsure that processes are easy to understand and follow for all stakeholders.Continuously update and adapt standards to meet changing business needs and industry trendsHelp set strategies for impr...

Take an analytical approach to implement and improve key aspects of our creative servicesCollaborate with cross-functional teams to gather insights and input for bottlenecks, pain-points and optimizationEnsure that processes are easy to understand and follow for all stakeholders.Continuously update and adapt standards to meet changing business needs and industry trendsHelp set strategies for impr...

YOUR MISSIONWe are looking for a Manager to lead the Customer Service operations in SSA Sub-Saharan Africa. Glovo Customer Service helps Clients, Glovers and Partners through different channels (chat, email and phone) to solve their issues and to ensure they have an excellent experience with Glovo.THE JOURNEYBe responsible for the effective operation of Customer Service hubs providing service to ...

(JOB REF: DFOM-FO-16-04-2024)Location: NBO BASEDDuration: Renewable ContractPreambleAPRIL 16, 2024 ALS Ltd is the leading Aviation Company situated at Wilson Airport. It provides Aircraft with crew, maintenance and support for various operations within Africa, the Middle East and Offshore Islands. JOB OPENING We have immediate vacancy for the position below. DEPUTY FLIGHT OPERATIONS MANAGER (JOB ...

YOUR MISSION We are looking for a Manager to lead the Customer Service operations in SSA Sub-Saharan Africa. Glovo Customer Service helps Clients, Glovers and Partners through different channels (chat, email and phone) to solve their issues and to ensure they have an excellent experience with Glovo. THE JOURNEY Be responsible for the effective operation of Customer Service hubs providing service ...

One HR information system to manage your employees entire employment lifecycle. Build an incredible workplace and grow your business with our all-in-one platform. Job purpose: The main purpose of this position is to effectively manage partnerships accounting and all the aspects of 3rd party partnerships in the convenience retail sector across the company s retail network. Duties and responsibilit...

Conduct daily, weekly and monthly review of operations reports to ensure exceptions are acted upon or escalated within acceptable time frames. Approve new accounts in line with KYC procedures.Ensure correct and accurate completion of all customer instructions and approve them for processing at central operations.Manage operational risk and ensuring compliance with controls.Implement audit recomme...

One HR information system to manage your employees entire employment lifecycle. Build an incredible workplace and grow your business with our all-in-one platform.Duties & Responsibilities: Order Processing: Review and process customer orders, ensuring accuracy and completeness of information. Communicate any discrepancies or missing details to the engineering team or any other relevant teams. Dis...

Supporting ALS s safe operations by promoting regulatory compliance and implementation of effective procedures Ensuring readiness and publishing of audit package and briefing to external and internal auditors. Responsible for managing and conducting audits, preparing audit checklists, issuing audit reports, follow up on corrective actions, response on Corrective Action Plans and ensure feedback t...

IT jobs Nairobi. The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs. Jo...

Conduct daily, weekly and monthly review of operations reports to ensure exceptions are acted upon or escalated within acceptable time frames. Approve new accounts in line with KYC procedures.Ensure correct and accurate completion of all customer instructions and approve them for processing at central operations.Manage operational risk and ensuring compliance with controls.Implement audit recomme...

Glovo is a Spanish start-up founded in Barcelona in 2015. It is an on-demand courier service that purchases, picks up, and delivers products ordered through its mobile app. 1 It aspires to be a multi-category lifestyle app with food delivery being the most popular offering YOUR MISSION We are looking for a Manager to lead the Customer Service operations in SSA Sub-Saharan Africa. Glovo Customer S...

Financial Planning and BudgetingCoordinate the financial planning and budgeting process by providing leadership in preparation of the annual budget and consolidating all program/project budgets into the overall organization budget according to prescribed formats and standards.Coordinate with program/project management staff closely in the preparation of proposal budgets as well as any budget revi...