service operations jobs

Customer relationship management:Regular meetings with clients are held to manage the relationships and run regular activities such as delivering presentations, taking their briefs, providing advice and taking time to fully understand their needs.Application of project management skills to ensure that the work is delivered to the clients as per the contracts and fulfilling the submitted briefs.Th...

Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. "Africa is our home, we drive her growth Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the primary goals and standard of excellence we intend to achie...

At Ipsos we believe our clients need more than a data supplier, they need a partner who can produce accurate and relevant information and turn it into actionable truth. Customer relationship management: Regular meetings with clients are held to manage the relationships and run regular activities such as delivering presentations, taking their briefs, providing advice and taking time to fully under...

Job Title: Operations Manager Reporting To: Country Director Department: Business Support Contract Type : Period 2 Years Fixed Term Number of Positions: 1 position Gross Salary Range: Competitive Job Location: Nairobi, Kenya About: Self Help Africa (SHA) is an international NGO dedicated to the vision of an economically thriving and resilient rural Africa. We have 50 years of experience working w...

At Ipsos we believe our clients need more than a data supplier, they need a partner who can produce accurate and relevant information and turn it into actionable truth. Responsiblities Customer relationship management: Regular meetings with clients are held to manage the relationships and run regular activities such as delivering presentations, taking their briefs, providing advice and taking tim...

Job PurposeThe purpose of this role of Operations Manager is to ensures smooth logistical operations, including transportation, inventory management, and staff safety, to support effective project implementation and organizational efficiency. The holder will oversee procurement, logistics, safely & security, and HR & administration ensuring adherence to policies and procedures while optimizing re...

They are looking to hire a Head of Operations and Programs whose overall purpose is to drive the implementation of a new mission-driven strategy and organizational structure, ensure that all programmatic units are achieving their goals, and increase the organization's operating capacity and efficiency.ResponsibilitiesStrategyProvide effective, operational leadership and stewardship through active...

ALS started operations in 1985 and over the years has seen steady growth ever since. Today, as an industry leader, ALS offers a range of customized and comprehensive aviation solutions for the benefit of Humanitarian Operations, Airlines, Oil/ Resource exploration, and VIP Clientele. Responsibilities: Develop and maintain quality control program. Ensure adherence to regulatory standards. Conduct ...

Responsibilities:Greet patients and visitors with warmth and professionalismAnswer incoming calls and direct them to the appropriate department or individualSchedule appointments and maintain accurate appointment recordsVerify patient information and insurance detailsAssist with patient registration and check-in proceduresProvide information about hospital services, policies, and proceduresMainta...

Gap Recruitment Services Limited is a leading recruitment firm in Kenya where International and local companies find just the right fit talent. Purpose The purpose of this role of Operations Manager is to ensures smooth logistical operations, including transportation, inventory management, and staff safety, to support effective project implementation and organizational efficiency. The holder will...

Job Description RESPONSIBILITIES: Sales Transactions: Process sales transactions accurately and efficiently. Handle cash, credit card, and digital payment methods following established procedures. Prospecting, Upselling and Cross-Selling: Identify opportunities to sell, upsell and cross-sell products based on customer needs and preferences. Maximize revenue by suggesting complementary items. Inve...

Eligibility:The candidates should ideally hold professional and academic qualifications in the below fields to join our next intake:Holder of professional and academic qualifications in Customs Clearance, Ships Agency, Supply Chain Management, Customer Service, Graphic Design, Business Administration, Accounts/Finance, Economics/Data analysis related courses.Must demonstrate excellent academic pe...

Banking jobs. Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. Africa is our home, we drive her growth Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the primary goals and standard of excellence we in...

Admin jobs. Daystar University is a chartered interdenominational and evangelical Christian University. Its mission is the development of Christian Servant Leaders for the expansion of God s kingdom in Africa and the world. We invite applications from suitably qualified candidates to fill the following vacant positions. Purpose of the Job To seamlessly manage the academic and administrative proce...

Banking jobs. Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. Africa is our home, we drive her growth Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the primary goals and standard of excellence we in...

City Health Hospital is a leading medical facility established by distinguished medical professionals who share a common concern for public health and human dignity. Responsibilities: Greet patients and visitors with warmth and professionalism Answer incoming calls and direct them to the appropriate department or individual Schedule appointments and maintain accurate appointment records Verify pa...

City Health Hospital is a leading medical facility established by distinguished medical professionals who share a common concern for public health and human dignity.Responsibilities: Greet patients and visitors with warmth and professionalism Answer incoming calls and direct them to the appropriate department or individual Schedule appointments and maintain accurate appointment records Verify pat...

City Health Hospital is a leading medical facility established by distinguished medical professionals who share a common concern for public health and human dignity. Responsibilities: Greet patients and visitors with warmth and professionalism Answer incoming calls and direct them to the appropriate department or individual Schedule appointments and maintain accurate appointment records Verify pa...

Admin jobs. Salary: 230-250k, Reports to: Executive Director, Our client provides space for networking, collaborating, and experimenting among Kenya s media practitioners. As a vibrant hub, it continues to foster a dynamic community of storytellers and media professionals, providing a platform for knowledge sharing and innovation. They are looking to hire a Head of Operations and Programs whose o...

Our Client, a leading provider of sustainable water treatment & environmental solutions , is seeking to recruit a suitable candidate for the following position: MECHANICAL ENGINEER PROJECT & OPERATIONS MANAGER - WATER AND WASTE WATER TREATMENT, PLUMBING AND WATER PUMPING SYSTEMS Position Location: Mombasa, Kenya JOB SUMMARY We are seeking a highly motivated, hands on & experienced Mechanical Engi...

In 1992, for the first time ever, The Institute of Chartered Shipbrokers (UK) gave the first shipping award to a candidate from the African continent. The CORY BROTHERS SHIPPING AWARD went to ESL s founder and Managing Director, Mr Silvester Kututa. Eligibility: The candidates should ideally hold professional and academic qualifications in the below fields to join our next intake: Holder of profe...

We are seeking a dynamic leader to join our fast-paced hotel team as the Operations Manager.The Operations Manager will be responsible for overseeing the general hotel operations, quality standards throughout the hotel and provide an excellent experience for maximizing guest's satisfaction and strategic development of the hotel. This role is also responsible for overseeing accommodation, food and...

The Job As the Tiko Service Quality Lead, you will be responsible for overseeing and enhance service standards across all Tiko markets, including South Africa, Kenya, Uganda, Ethiopia, and Burkina Faso. Your key duties include guiding Service Quality Specialists and overseeing Quality Assurance Consultants to achieve excellence in service delivery. Responsibilities: Implement the Tiko Quality Ass...

Job Description We are seeking a dynamic leader to join our fast-paced hotel team as the Operations Manager. The Operations Manager will be responsible for overseeing the general hotel operations, quality standards throughout the hotel and provide an excellent experience for maximizing guest s satisfaction and strategic development of the hotel. This role is also responsible for overseeing accomm...