Duties and ResponsibilitiesIdentifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.Sells products by establishing contact and developing relationships with prospects; recommending solutions.Follow up on all requests/quotes issued to new/potential clients to ensure business is secured.Attain the communicated ...
Duties and ResponsibilitiesMaintaining account receivable and payable ledgers, files and records.Generating invoices, debtor account statements and ensuring the accounts are reconciled and maintained within the agreed terms.Performing debtor account reconciliations, investigating and resolving any irregularities or enquiries thereto.Assisting in debt follow-up for the over-due accounts.Generating...
Reports to: Managing Director,Gross Salary: Ksh. 25K-30K, Our Client is an established manufacturer of high quality roofing products and solutions seeking to hire a Customer Service Executive who will oversee the entire customer experience lifecycle, from pre-purchase interactions to post-purchase support and be business oriented while carrying out your duties. Main Responsibilities and Accountab...
Job Summary The Customer Service Executive position interacts with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Excellent communication abilities and data entry skills in the CRM is a mandatory requirement. Developing customer service procedures, policies and standards for the department, in agreement and as guided by ...
Janta Kenya is a HR Consultancy firm established with an objective of encompassing integral and necessary skills that most individuals and organizations need in everyday business Key Responsibilities Ensure that the operations-Logistics-Sales Planning meeting takes place daily at 2pm. Track the execution of the Sales Impact Plans daily tracking of customer performance in line with scheduled loadi...
Customer Service Jobs In Kenya. Reporting to: Sales and Marketing Manager,Gross Salary: Ksh75k 80k,Our client, one of the leading Travel Agency in the travel industry is looking to hire a Customer Service Executive who will be responsible for all interactions with our customers. He/she is to ensure all of the questions, requests, and issues of the customers are answered and solved in a profession...
Customer Service Jobs In Kenya.Gross salary: Ksh 45k Ksh 60k,Our client is in a very well-reputed healthcare facility looking to hire a Customer Service Executive to provide customer interactions with the use of data and systems, and would be keen on someone who has the technical know-how to implement and improve these processes.Responsibilities Act as the first point of contact for clients. Hand...
Reports to: Customer Experience Manager,Gross Salary: Kes 50-60K, Our Client, a leading financial services Company that provides fund management services is seeking to hire a Customer Service Executive who will handle all aspects of customer service including customer communication, enquiry handling, customer relations, complaints handling and ensure high quality services to customers in accordan...
Our client, one of the leading Travel Agency in the travel industry is looking to hire a Customer Service Executive who will be responsible for all interactions with our customers. He/she is to ensure all of the questions, requests, and issues of the customers are answered and solved in a professional way with customer centricity as our main driving force. The candidate will also be responsible f...
Ensure that the operations-Logistics-Sales Planning meeting takes place daily at 2pm.Track the execution of the Sales Impact Plans daily tracking of customer performance in line with scheduled loading, aligning team on gaps to close, guiding on conversion of missed lines.Guide team on accurate order processing, ensuring no wrong order returns & Conversion follow through with timely updates to cus...
Requested Expertise of Volunteer Expert:University degree or higher in agriculture, business management, entrepreneurship, economics, marketing, finance, business, or, other relevant fields; Postgraduate training preferred Minimum 7 years of experience in strategic business plan development, management, marketing, business planning process, and implementation At least three years of experience in...
Job Introduction BBC World Service is an international multimedia broadcaster, part of BBC News, delivering a wide range of language and regional services and working increasingly with other parts of BBC News to serve global audiences. It uses multiple platforms to reach its weekly audience of around 360 million globally, including TV, digital platforms such as social media, AM, FM, shortwave, di...
Job Ref. No: JLIL189 Role Purpose The role holder will be responsible for providing excellent customer service, resolving inquiries and complaints, and maintaining customer satisfaction. The role involves being the first point of contact for customers and agents, ensuring prompt and effective resolution of issues, and maintaining accurate customer records. Main Responsibilities Operational Ensure...
Job Description About The Role Maintains the highest standards of customer service by immediately attending to and resolving customer issues. Ensuring that all customers receive their deliveries on time and in full, that any potential failure is reported to the customer before they report it to us. Order tracking against monthly set targets. Communication with customers and sales team on order st...
At RB, our vision is a world where people are healthier and live better, so we re always looking for the next breakthrough that can make a difference. You might not recognize our name, but you will be familiar with our brands Scholl, Nurofen, Strepsils, Durex, Gaviscon, Dettol, Lysol, Finish, Vanish. About The Role Maintains the highest standards of customer service by immediately attending to an...
About The RoleMaintains the highest standards of customer service by immediately attending to and resolving customer issues.Ensuring that all customers receive their deliveries on time and in full, that any potential failure is reported to the customer before they report it to us.Order tracking against monthly set targets.Communication with customers and sales team on order status and dispatch da...
Corporate Staffing Services is a leading recruitment agency in Kenya providing complete recruitment services. In the last ten years we have been partners to local and foreign businesses looking to hire Kenyan professionals. We have recruited for diverse clients in different sectors and industries. Responsibilities and Accountabilities Define and track Key Performance Indicators (KPIs) related to ...
Corporate Staffing Services is a leading recruitment agency in Kenya providing complete recruitment services. In the last ten years we have been partners to local and foreign businesses looking to hire Kenyan professionals. We have recruited for diverse clients in different sectors and industries. Summary Our client, one of the leading Travel Agency in the travel industry is looking to hire a Cus...
Main Responsibilities and AccountabilitiesDefine and track Key Performance Indicators (KPIs) related to customer satisfaction, loyalty, and retention.Monitor and report on progress toward customer service goals to senior management.Identify bottlenecks and inefficiencies that impact the customer experience and work to streamline processes.Implement best practices for handling customer inquiries, ...