Service Desk Engineer jobs

1st Level 24/7 field support, escalation / on-callProactive monitoring of equipment & facilitiesNetwork installation, testing & commissioning, bringing into service, integrationCross connects & jumpingMaintain records, inventory and sparesReceive equipment, bench test, storage and RMA return handlingIncident and problem resolution as directed by NOC / TACProvide Service Desk / NOC / NMC cover dur...

Reporting Line: Field Team LeaderJob ObjectiveProvide field/sales support, resolve incidents and assigned problems, install, maintain and manage network equipment.Key Duties & Responsibilities:1st Level 24/7 field support, escalation / on-callProactive monitoring of equipment & facilitiesNetwork installation, testing & commissioning, bringing into service, integrationCross connects & jumpingMaint...

Firmly established as Africa s carriers carrier, award-winning capacity wholesaler WIOCC provides international and African telcos and ISPs with unrivalled high-speed, resilient and diverse capacity into, within and out of Africa. Reporting Line: Field Team Leader Job Objective Provide field/sales support, resolve incidents and assigned problems, install, maintain and manage network equipment. Ke...

About SunCulture Founded in 2012, SunCulture s Vision is to build a world where people take control of their environment in rewarding and sustainable ways. SunCulture does this by developing and commercialising life changing technology that solves the biggest daily challenges for the world s 570 million smallholder farming households. We are the largest distributor of solar water pumps / solar ir...

About the roleThe key responsibilities include planning, executing, and finalizing IT stream challenges to manage existing or new requirements by Business Users within agreed deadlines. This includes coordinating with other business units and IT team members. This role requires you to have sound technical development and configurations on out of the box platforms which SunCulture can procure to m...

Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continent About the role The key responsibilities include planning, executing, and finaliz...

We are known for providing unique custom software solutions you cannot find easily on the market.ABNO Softwares International is firm based in Kenya; one stop shop for all custom software solutions, web design and ICT consultancy. We provide state-of-the-art solutions for institutions, organizations and corporations with exemplary support services. Summary Customer Experience is the core of what ...

We are known for providing unique custom software solutions you cannot find easily on the market.ABNO Softwares International is firm based in Kenya; one stop shop for all custom software solutions, web design and ICT consultancy. About Job\ Customer Experience is the core of what we do, and this role will demonstrate a best-in-class customer experience with all ABNO Softwares International produ...

Global Communities is an international non-profit organization that works closely with communities worldwide to bring about sustainable changes that improve the lives and livelihoods of the vulnerable. We envision a world where everyone has the freedom, means and ability to live and prosper with dignity. Summary The Network Engineer is the primary IT resource for Global Communities multi country ...

ABOUT USAmazon is now offering an in-office role.In Office: Employees will be office based for the majority of their time. Employees on an in-office work pattern will be assigned a desk in an Amazon building. Employees will be required to reside within a commutable distance of the office they are assigned to (Nairobi).Amazon Web Services is the market leader and technology forerunner in the Cloud...

Peace Winds Japan (PWJ) is a Japanese Non-Governmental Organization established in 1996. PWJ has been providing humanitarian and development assistance for people affected by forced displacement and natural disasters in more than 20 countries in the world. Scope of Work Desk Review and Field Data Collection During assignment the consultant will be required to undertake the following activities. T...

NTT Ltd. is a leading, global technology services company. In a constantly evolving world, technology doesn t stand still. And nor do we. Every wave of change is an opportunity to transform your business today, so you can reshape the outcomes of tomorrow. As a global technology services provider, we help our people, clients, and communities do great things with technology to enable a more secure ...

Job Description Working at NTT The primary responsibility of the TS Implementation Engineer (L1) is to work closely with the TS Implementation Engineering team to action configurations, installations and attend to break/fix events that are deemed less complex in nature. Key Roles and Responsibilities: Develops the ability to start 'owning' portions of an installation, break/fix incidents, and pro...

NTT Ltd. is a leading, global technology services company. In a constantly evolving world, technology doesn t stand still. And nor do we. Every wave of change is an opportunity to transform your business today, so you can reshape the outcomes of tomorrow. As a global technology services provider, we help our people, clients, and communities do great things with technology to enable a more secure ...

NTT Ltd. is a leading, global technology services company. In a constantly evolving world, technology doesn t stand still. And nor do we. Every wave of change is an opportunity to transform your business today, so you can reshape the outcomes of tomorrow. As a global technology services provider, we help our people, clients, and communities do great things with technology to enable a more secure ...

Flutterwave is a payment infrastructure company and our mission is to simplify payments for endless possibilities. We believe that our customers are our lifeline and are at the center of everything we do. Flutterwave was founded in 2016 by a team of ex-bankers, entrepreneurs and engineers. We decided to provide the award-winning technology core needed to provide businesses all around the world a ...

At the 2002 World Summit for Sustainable Development, then-Secretary of State Colin Powell announced the U.S. commitment to the Goals for Sustainable Development. One goal is to reduce by half, the proportion of people without access to safe and affordable drinking water and sanitation by the year 2015. Summary The consultant should collect a comprehensive set of data as per the information needs...

We deliver Global IT-enabled business process, application service and infrastructure solutions to fit the business outcomes you desire. Our IT services includes a 24/7 365 days support and managed services network operating center. Our multilingual dispatch desk supports English, French, German, and Chinese languages. Responsibilities A DC engineer is needed to work on-demand for one of our clie...

Lead and manage a team of service desk professionals, providing guidance, support, and mentorship to ensure outstanding customer service delivery.Develop and maintain service desk policies, procedures, and standards, ensuring effective and efficient operations.Monitor service desk performance, analyzing metrics to identify areas of improvement and implementing appropriate strategies to increase c...

Are you an experienced and passionate leader with a knack for problem-solving? Do you thrive in a fast-paced environment and possess excellent communication skills? If so, we have the perfect opportunity for you! Our company is currently seeking a highly motivated and skilled Service Desk Manager to join our team.Responsibilities:Lead and manage a team of service desk professionals, providing gui...

IT jobs Nairobi. Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance.Job Ref. No. JLIL215 Role Purpose The Senior Officer Service Desk is...

Madison Group Limited operates through two insurance subsidiaries in Life and General Businesses and an Investment management subsidiary, all based at the Group Headquarters in Upper Hill, Madison House, Nairobi. Key Responsibilities Reporting to the Group ICT Manager, the ICT Service Desk Analyst will be responsible for the following tasks; Provide first-line technical support and troubleshootin...

IT Job Vacancies In Nairobi Kenya Job Description Reporting to Service Reliability Engineering Lead Systems Engineering. The Service Reliability Engineer will be responsible for ensuring system availability, performance, efficiency, change management, monitoring, emergency response, security and capacity planning. In addition, this role will be response for: Responsibilities Qualifications Read>5...

Job Purpose/Summary: Reporting to the Technical Support Team Leader, the job holder is responsible for call technical support and troubleshooting guidance pertaining to Wide Area Network (WAN), Local Area Network (LAN), Internet, data, voice, mail and managed LAN services queries from customers satisfactorily within the defined scope and laid down standards processes & procedures within the Helpd...