Senior customer service jobs

IT Jobs In Kenya. Organizational ContextThe International Federation of Red Cross and Red Crescent Societies (IFRC) is the world s largest volunteer-based humanitarian network. The IFRC is a membership organisation established by and comprised of its member National Red Cross and Red Crescent Societies. Along with National Societies and the International Committee of the Red Cross (ICRC), the IFR...

Together, we can beat cancer.At Varian, a Siemens Healthineers Company, we bring together the world's best talent to realize our vision of a world without fear of cancer. Together, we work passionately to develop and deliver easy-to-use, efficient oncology solutions.We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pu...

A kiosk is an informal convenience store selling everyday household items. Known locally by their vernacular names e.g. Duka in Kenya, Spaza in South Africa, Kantemba in Zambia. kiosk-type retail outlets are the cornerstone of African retail, accounting for over 60% of all retail trade flows. Despite their importance, kiosk-type retail outlets face significant challenges, including high cost of s...

At Varian, a Siemens Healthineers company, we envision a world without fear of cancer. For more than 70 years, we have developed, built and delivered innovative cancer care technologies and solutions for our clinical partners around the globe to help them treat millions of patients each year. Hardware Field Support The Field Service Engineer HW (FSE Hardware) is the primary contact for Varian Med...

Visa is a global payments technology company that connects consumers, businesses, banks and governments in more than 200 countries and territories, enabling them to use digital currency instead of cash and checks. Summary This position will perform a key sales role in the development of Visa Acceptance Solutions (Cybersource) East Africa expansion plans. Working in strategically targeted countrie...

Visa is a global payments technology company that connects consumers, businesses, banks and governments in more than 200 countries and territories, enabling them to use digital currency instead of cash and checks.Job Description This position will perform a key sales role in the development of Visa Acceptance Solutions (Cybersource) East Africa expansion plans. Working in strategically targeted c...

Job Description Job Purpose The Senior Information Technology officer is the Regional Office focal person for all day to day IT operational matters and works closely with the global IT service center in Budapest. This includes ensuring optimal functioning of the IT infrastructure and availability of all relevant IT services. Job Duties And Responsibilities Resource Management Monitor network infr...

Answer phone calls from customers and responding to customer inquiries and complaints;Research on required information using available resources;Provide customers with the service and product information;Identify, escalating priority issues and reporting to the high-level management;Route inbound calls appropriately.

Sales & Marketing Jobs In Kenya.Title: Senior Sales Representative Renewable Energy,Industry: Renewable Energy,Location: Naivasha,Gross Salary: Ksh 200,000 250,000,Our client in the Renewable Energy Industry is looking for an experienced, ambitious, and energetic person to join our existing sales team to focus on Food Service clients. The primary focus of this position is to drive the growth of t...

Sales & Marketing Jobs In Kenya.Gross Salary: Ksh 140k Ksh 150k,Our client is looking to hire a Senior Marketing Executive who will be responsible for tracking and analyzing the performance of advertising campaigns, creating e-business, generating plans for e-business, creating demand, and driving traffic to their online shops and showrooms.Managing the marketing budget and ensuring that all mark...

The jobholder is responsible for providing strategic and tactical leadership to Management on all legal matters, Undertake the execution of the legal section key mandate and for efficient handling of litigation matters, support the provision of legal advisory to the business, support legal stakeholder management initiatives, processing of legal claims within the required timelines while ensuring ...

Engineering Jobs In Kenya. Responsibilities:As a Senior Applications Engineer, you will be responsible for designing, developing, and maintaining software applications for our products. You will work closely with all departments to understand their needs and provide technical support. Additionally, you will collaborate with cross-functional teams to improve existing products and create new ones a...

Our client is a real estate developer who takes pride in being the pioneer of the open-plan gated community concept in East Africa, seeking to hire a Senior Sales Executive who will be primarily responsible for the sale of houses and plots under the organizations projects, both current and upcoming. Salary (50k-60k plus commission).Responsibilities Sales of all real estate units and plots under t...

The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world s largest humanitarian and development network, with millions of volunteers in 190 member National Societies. We are guided by Strategy 2020 - our collective plan of action to tackle the major humanitarian and development challenges of the present decade. We will continue 'saving lives and changing minds by f...

Overview Senior Engineer Field Ops As a senior engineer field operations, you will be responsible for ensuring SITA's competitive strength and business growth through the provision of the highest quality technical field services to SITA customers in airports and at their premises and by actively seeking new field service revenue opportunities locally. Perform all field services activities accordi...

IntroductionAga Khan University Hospital, Nairobi is a private not-for-profit teaching hospital that provides tertiary and secondary level healthcare services. It is the first hospital in East Africa to be accredited by the Joint Commission International from the USA. The University Hospital has been providing high-quality care for the people of East Africa and beyond for over 60 years. The Aga K...

Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Job Ref. No: JLIL181 Role Purpose The job holder will be responsible for building, m...

The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world s largest humanitarian and development network, with millions of volunteers in 190 member National Societies. We are guided by Strategy 2020 our collective plan of action to tackle the major humanitarian and development challenges of the present decade. Job Purpose The Senior Information Technology officer is...

Develop overall change management on technological adoption;Research emerging Information Technology to be adopted;Formulate innovative solutions to the business;Verify proposed solutions and communicating to the users;Coordinate between functional users requests and the solution providers;Develop policies and procedures, within company guidelines, for the IT unit andproviding guidance in the int...

Conduct fraud investigations of cases handed over by the Fraud detection team as well as cases generated from other sources e.g. ethics hotline, customer escalations, service requests, letters to the CEO, Internal Audits etc.Create and strengthen bonds with Law Enforcement Agencies, Criminal/Civil Justice system, Prosecutions agency and other Industry & non-industry players to enhance co-operatio...

JOB DESCRIPTION Reporting to theSenior Manager,Fraud Investigationsthe individual is responsible for carrying out Fraud Investigations, data analysis, Systems Forensic acquisitions & analysis and manage customer fraud related escalations. RESPONSIBILITIES Job Responsibilities Conduct fraud investigations of cases handed over by the Fraud detection team as well as cases generated from other source...

World Vision is an international Christian relief, development and advocacy organisation working in almost 100 countries world-wide to create lasting change in the lives of children, families and communities to overcome poverty and injustice. Key Responsibilities: As World Vision International s Director of Talent Acquisition (TA), you will lead and develop a highly proficient, global Talent Acqu...

Continuously Identify opportunities to harness technology to deliver increased traffic to the Digital Channels and reduce foot traffic to the banking hallsAssess operational effectiveness requirements across all distribution channels, directing the identification of change requirements and the design and development of improved processes and procedures to support the desired customer and employee...

IntroductionAga Khan University Hospital, Nairobi (AKUH, N) is a private not-for-profit teaching hospital that provides tertiary and secondary level healthcare services. It is one of the hospitals in East Africa accredited by the Joint Commission International from USA. The University Hospital has been providing high quality care for the people of East Africa and beyond for over 60 years. The Aga...