Roles & Responsibilities:Strategic Leadership:Develop and implement comprehensive strategies for the parts department, aligning with company goals and market trends.Provide guidance and mentorship to the parts team, fostering a culture of excellence, collaboration, and continuous improvement.Merchant Acquisition and Management:Formulate strategic plans for aggressive merchant acquisition, identif...
SparePap ltd is a B-B-C business that gives its users a one stop solution for accessing spare parts, accessories and mechanics services at their own convenience. We aim to streamline the accessibility of specialized and ordinary vehicle spare parts by aggregating motor spare parts merchants in one online platform and overlay it with a portal that provides access to highly qualified and customer-r...
About the role The job holder will implement a process that will identify and?develop the capability?of BURN service centres and partners who will then deliver exceptional Aftersales and Carbon?support?for BURN products. The job holder will develop an evaluation framework & work with regional Service Centers/Stock points /Customer experience managers to assess the effectiveness of the Aftersales ...
About the role The job holder will implement a process that will identify and develop the capability of BURN service centres and partners who will then deliver exceptional Aftersales and Carbon support for BURN products. The job holder will develop an evaluation framework & work with regional Service Centers/Stock points /Customer experience managers to assess the effectiveness of the Aftersales ...
BURN designs, manufactures, and distributes aspirational fuel-efficient cooking products that save lives and forests in the developing world.BURN has revolutionized the global cookstove sector by proving the business case for selling a high quality, locally manufactured and unsubsidized cookstoves. About the role The job holder will implement a process that will identify and develop the capabilit...
Position OverviewThe Junior Parts Associate is a specialist role dedicated to driving new business generation, seeking new clients, markets, and business opportunities, with a primary focus on aggressively acquiring and outsourcing vehicle spare parts merchants and inventory onto the SparePap online marketplace across all car model parts and all geographies. The Junior Parts Associate will play a...
Position OverviewThe Senior Parts Associate assumes a critical role in spearheading the operational activities of our parts department within the automotive e-commerce platform. This entails orchestrating seamless operations, fostering proactive engagement in field-related endeavors, and driving robust business growth initiatives. The incumbent will be pivotal in generating new business avenues, ...
Position OverviewThe Senior Parts Associate assumes a critical role in spearheading the operational activities of our parts department within the automotive e-commerce platform. This entails orchestrating seamless operations, fostering proactive engagement in field-related endeavors, and driving robust business growth initiatives. The incumbent will be pivotal in generating new business avenues, ...
Position Overview The Senior Parts Associate assumes a critical role in spearheading the operational activities of our parts department within the automotive e-commerce platform. This entails orchestrating seamless operations, fostering proactive engagement in field-related endeavors, and driving robust business growth initiatives. The incumbent will be pivotal in generating new business avenues,...
Customer ServiceMaintaining a positive, empathetic, and professional attitude towards customers at all times.High-level knowledge of all SunCulture products with the ability to address all questions asked by customers Acknowledging and resolving customer complaints within stipulated SLAs.Communicating with customers through various channels and responding promptly to customer inquiries.Analyze tr...
Customer ServiceMaintaining a positive, empathetic, and professional attitude towards customers at all times.High-level knowledge of all SunCulture products with the ability to address all questions asked by customers Acknowledging and resolving customer complaints within stipulated SLAs.Communicating with customers through various channels and responding promptly to customer inquiries.Analyze tr...
Customer ServiceMaintaining a positive, empathetic, and professional attitude towards customers at all times.High-level knowledge of all SunCulture products with the ability to address all questions asked by customersAcknowledging and resolving customer complaints within stipulated SLAs.Communicating with customers through various channels and responding promptly to customer inquiries.Analyze tre...
About the RoleReporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported by the customers through the ...
About the RoleReporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported by the customers through the ...
About the RoleReporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported by the customers through the ...
About the Role Reporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported by the customers through the...
Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continent About the Role Reporting to the Regional Sales Manager with a dotted reporting l...
Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continent About the Role Reporting to the Regional Sales Manager with a dotted reporting l...
Identify and conduct feasibility study of new business with the potential to use Grundfos products and services.Execute tactical sales plans and activities in line with the overall sales plans and strategy and assist in budget preparation for sales and marketing activities.Prepare annual sales and marketing game plans for the area responsibleAchieve sales budgets and agreed targets and agreed imp...
About the role The job holder will implement a process that will identify and?develop the capability?of BURN service centres and partners who will then deliver exceptional Aftersales and Carbon?support?for BURN products. The job holder will develop an evaluation framework & work with regional Service Centers/Stock points /Customer experience managers to assess the effectiveness of the Aftersales ...
About the roleThe job holder will implement a process that will identify and?develop the capability?of BURN service centres and partners who will then deliver exceptional Aftersales and Carbon?support?for BURN products. The job holder will develop an evaluation framework & work with regional Service Centers/Stock points /Customer experience managers to assess the effectiveness of the Aftersales &...
What is the job about?The primary responsibility for the role is to ensure Municipality and GWI (Ground Water) sales and grow a good relationship with defined Customers in East Africa, primarily Kenya, Uganda, Rwanda & Burundi. Responsible for building a significant pipeline and ensure optimum hit rate within the area of responsibility. The Senior Key Account Manager must proactively ensure marke...
Sr. Key Account Manager, Water Utility, Nairobi, KenyaWhat is the job about? The primary responsibility for the role is to ensure Municipality and GWI (Ground Water) sales and grow a good relationship with defined Customers in East Africa, primarily Kenya, Uganda, Rwanda & Burundi. Responsible for building a significant pipeline and ensure optimum hit rate within the area of responsibility. The S...
SparePap ltd is a B-B-C business that gives its users a one stop solution for accessing spare parts, accessories and mechanics services at their own convenience. Position Overview The Business Development Executive plays a pivotal role in our organization, responsible for identifying, triggering interest and acquiring B2B clients on all Sparepap services with a key focus on parts sales and yield ...
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