What we are looking for We are looking for a special Product Manager, who is passionate about taking up our vision, to work closely with our world class product development team, and bring the vision to life. This is a unique, green-field opportunity to apply the best of empowered product leadership to digital-health, and directly improve the lives of those who need it the most. You are a strong,...
Job Summary: The purpose of the Officer, Customer Experience role is to handle first line SBM Bank services including, answer inbound phone calls, emails, live chat, WhatsApp, social media, and any other interactions, with effective customer service, utmost level of consistency and quality to all customers. Key Responsibilities: Customer Care 65% To respond in a friendly, supportive helpful and t...
SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients. JOB SUMMARY: The purpose of the Officer, Customer Experience role is to handle first line SBM Bank services including, answer inbound phone calls, emails, live chat...
About the role The Data Analyst Intern will be the primary interface with. This role will oversee customer care teams including roadside assistance, vehicle maintenance, "top up" sales, and spare parts. The aftercare manager will be accountable to delivering unparalleled service for our customers and fleet partners through proactive and efficient systems. This role will report to the Head of Oper...
If you're here, it's because you're looking for an exciting ride. A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. We'll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. Not your usual app. We are the fastest-growing multi-category app connecti...
Ampersand is Africas first and leading integrated electric motorcycle and transport energy solution. We offer East Africa s five million taxi motorcyclists a commercial electric motorcycle that is cheaper from day one, provides better overall user experience and requires minimal customer behaviour change. About the role The Data Analyst Intern will be the primary interface with. This role will ov...
About the Role: As a Commercial Analyst, you will support the commercial decision-making processes within our organization. You will work closely with senior analysts and managers to analyze market trends, financial data, and operational performance to provide valuable insights and recommendations. Your work will contribute to the development of business strategies and the optimization of our com...
About BuyRentKenya BuyRentKenya is the trusted RealEstate Website where every day thousands of property seekers contact verified Agents to find their dream property. In addition to property listings, we are a hub for valuable insights, expert advice, and up-to-the-minute industry news through our specialized online magazine/blog. The Opportunity We're actively seeking a meticulous and insightful ...
BURN designs, manufactures, and distributes aspirational fuel-efficient cooking products that save lives and forests in the developing world.BURN has revolutionized the global cookstove sector by proving the business case for selling a high quality, locally manufactured and unsubsidized cookstoves About the Role: As a Commercial Analyst, you will support the commercial decision-making processes w...
Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Job Ref. No: JLIL199 Role Purpose The role holder will work with stakeholders from a...
We are looking for a Product Manager, who is passionate about taking up Antara's vision, to work closely with our world class product development team, and bring the vision of Antara to life. This is a unique, green-field opportunity to apply the best of empowered product leadership to digital-health, and directly improve the lives of those who need it the most. You are a strong, collaborative pr...
Antara Health scales patient-centered health care for everyone by adding AI-assisted health navigation to make the hard parts of healthcare easy for patients and providers. Summary We are looking for a Product Manager, who is passionate about taking up Antara s vision, to work closely with our world class product development team, and bring the vision of Antara to life. This is a unique, green-fi...
The Offer Opportunity within a company with a solid track record of performance Flexible working options A role that offers a breadth of learning opportunities The Job Your responsibilities include: Provide financial reports and interpret financial information to managerial staff while recommending further courses of action. Advise on investment activities and provide strategies that the company ...
Our client who is in the MANUFACTURING INDUSTRY of FMCG (EDIBLE FOODS) is looking for a reliable Financial Manager that will analyze everyday financial activities and subsequently provide advice and guidance to upper management on future financial plans. The goal is to enable the company's leaders to make sound business decisions and meet the company's objectives. The Role Your responsibilities i...
Mr. Green Africa is a Nairobi-based recycling start-up whose vision is to change people s perceptions towards. Waste equals value. This small company incorporates the concept of shared value creating economic value while addressing social and environmental challenges into its core, by harnessing the untapped potential of an existing informal waste management industry. Summary As the Data Analyst,...
Job Purpose: Our client is a well-established and renowned chain of hardware stores, seeking to hire a Business Analyst. The ideal candidate for this role should have a proven track record of success in business analysis or similar roles. Strong analytical skills, attention to detail, and the ability to work with large amounts of data are essential, along with excellent communication and interper...
Job Title: Business Analyst - Thika Reporting to: Director Industry: Retail Location: Thika Gross Salary: KES. 60,000 - 70,000 Job Purpose: Our client is a well-established and renowned chain of hardware stores, seeking to hire a Business Analyst . The ideal candidate for this role should have a proven track record of success in business analysis or similar roles. Strong analytical skills, attent...
Gap Recruitment Services Limited is a leading recruitment firm in Kenya where International and local companies find just the right fit talent. Purpose: Our client is a well-established and renowned chain of hardware stores, seeking to hire a Business Analyst. The ideal candidate for this role should have a proven track record of success in business analysis or similar roles. Strong analytical sk...
Role Overview: A Logistics Analyst plays a pivotal role in optimizing supply chain operations by analysing data, identifying inefficiencies, and implementing strategies to enhance logistics and distribution processes. A Logistics Analyst contributes significantly to a company's operational efficiency by leveraging data analysis, process improvement, and strategic planning within the logistics and...
Are you passionate about data and how it can support and guide the business to make informed growth and expansion decisions? Do you want to leverage internal and external data to find and communicate actionable insights? Then Data Analyst Role at Mr. Green Africa is the job for you. As the Data Analyst, you will research, compile, and analyze information on supplier profiles, consumer profiles, c...
Job Summary To effectively support in developing strategies throughout the credit cycle including prospect targeting and acquisition, exposure management, customer marketing, collections, and recovery. This also includes ensuring successful score card deployment, implementation, and performance tracking, building, and tracking test cases, Sampling responsibility to ensure credit quality is mainta...
JOB SUMMARY: The purpose of the Service Recovery Officer (Back Office) is Handling and Investigations of Customer queries and ensuring that the escalated cases logged on CRM are duly tracked and closed with constant update to customers, with effective and utmost level of consistency and quality to all customers. KEY RESPONSIBILITIES: Customer Service - 60% Analyze, investigate and follow up on cu...
Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Job Summary To effectively support in developing strategies throughout the credit cycle including prospect targeting and acquisition, exposure management, custom...
SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients JOB SUMMARY: The purpose of the Service Recovery Officer (Back Office) is Handling and Investigations of Customer queries and ensuring that the escalated cases logge...