JOB PURPOSEContact Centre is the Bank's point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice, Email and Social Media with an objective of ensuring all Queries, Requests and Complaints are handled in a timely manner and in line with the I&M Service Standards resulting in ...
Customer service jobs. Contact Centre is the Bank s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice, Email and Social Media with an objective of ensuring all Queries, Requests and Complaints are handled in a timely manner and in line with the I&M Service Standards r...
I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. JOB PURPOSE Contact Centre is the Bank s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice...
I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. JOB PURPOSE Contact Centre is the Bank s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice...
Job SummaryThe Finance Assistant will efficiently provide comprehensive information, clerical, and accounting services to assist the Finance Department in executing processes and delivering service needs that support high-quality programs serving the poor and vulnerable. As part of an experienced finance team you will deliver quality support in your role, applying clearly defined accounting and f...
Job Summary The Finance Assistant will efficiently provide comprehensive information, clerical, and accounting services to assist the Finance Department in executing processes and delivering service needs that support high-quality programs serving the poor and vulnerable. As part of an experienced finance team you will deliver quality support in your role, applying clearly defined accounting and ...
Catholic Relief Services (CRS) is an international non-governmental organization supporting relief and development work in over 99 countries around the world. CRS programs assist persons on the basis of need, regardless of creed, ethnicity or nationality and works through local church and non-church partners to implement its programs Job Summary The Finance Assistant will efficiently provide comp...
About CRS: Catholic Relief Services (CRS) carries out the commitment of the Catholic Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome as a part of our staff and as partners people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS is an in...
About M-Pesa Africa At M-Pesa Africa, we re the heroes that make things happen. We are a united, energetic and passionate team. A place where leaders coach, teams connect, and everyone is empowered to go further, faster. A place where heroes become superheroes; through growth, opportunity, and the chance to work with the best minds in FinTech. We are Africa s largest FinTech providing services to...
Job Description JOB DESCRIPTION Reporting to the HOD- PR & Corporate Communications the position holder will be responsible for developing innovative Digital PR and external communications strategies, and PR campaigns that are tailored to meet Safaricom s strategic goals. This includes managing the social media platforms for Safaricom PLC, Safaricom Foundation and M-PESA Foundations, and working ...
JOB DESCRIPTIONReporting to theHOD- PR & Corporate Communicationsthe position holder will be responsible for developing innovative Digital PR and external communications strategies, and PR campaigns that are tailored to meet Safaricom's strategic goals. This includes managing the social media platforms for Safaricom PLC, Safaricom Foundation and M-PESA Foundations, and working collaboratively wit...
Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. SUMMARY Reporting to the HOD- PR & Corporate Communications the positi...
Lead the execution of Digital PR and Social Media strategies for Safaricom PLC, Safaricom Foundation and M-PESA Foundation across different social media platforms (Facebook, X, Linkedin, Youtube, Instagram, Tiktok etc).Provide strategic communications support for the Brand Assets and Sponsorships team.Provide strategic online communication advise to the senior leadership team.Build and protect th...
Duties And ResponsibilitiesIn charge of customer service to walk in and online customers, communicating courteously with customers by telephone, email, letter and face to face.Ensuring professional, timely, accurate and efficient flow of information to and from members and other stakeholders.Dealing with enquiries from members on their loans and savings accounts.Answering various routine inquirie...
Safaricom Sacco Ltd was founded in May 2001 to provide members with the opportunity to access credit and savings to develop and improve their economic and social status. The initial membership was 222 members all from the Parent Company Safaricom Ltd. In 2011, Safaricom Sacco Ltd revised its By-Laws to open the common bond to include Employees from related Technology Companies, Safaricom Partners...
Requisition ID: req47881Job Title: Administration AssistantSector: Administrative/General OfficeEmployment Category: Fixed TermEmployment Type: Full-TimeOpen to Expatriates: NoLocation: Nairobi, KenyaWork Arrangement: Job DescriptionThe Admin Assistant is responsible for specific aspects of administration and Supply chain department support at IRC's Main office in Nairobi. This covers office admi...
As part of our growth strategy, we are recruiting top talent to join the innovative and transformative team in delivering success to our stakeholders.The position holder will report to the Senior Customer Care & Corporate Communications Officer. Duties And Responsibilities In charge of customer service to walk in and online customers, communicating courteously with customers by telephone, email, ...
About the RoleYou will work closely with the Human Resources team to support business training and capability development needs, talent segmentation, development & succession planning; talent management routines; learning needs assessments; performance management; knowledge management and developing competency directories. Within these domains, the focus of this role is to cascade policy & proces...
Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. About the Role You will work closely with the Human Resources team to ...
Requisition ID: req47881Job Title: Administration AssistantSector: Administrative/General OfficeEmployment Category: Fixed TermEmployment Type: Full-TimeOpen to Expatriates: NoLocation: Nairobi, KenyaWork Arrangement: Job DescriptionThe Admin Assistant is responsible for specific aspects of administration and Supply chain department support at IRC's Main office in Nairobi. This covers office admi...
The Admin Assistant is responsible for specific aspects of administration and Supply chain department support at IRC s Main office in Nairobi. This covers office administration and Supply chain support department. Responsibilities. Utilities Management & Supply Chain Support. Upholding all IRC policies, working towards its mission and Vision. Ensuring the Reception is always manned. Ensure the Of...
Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. Summary Reporting to the Director Digifarm the Product Manager will be...
Job Description JOB DESCRIPTION Reporting to the E-Commerce Lead, the Commercial Manager E- Commerce will be responsible for: Create and implement strategies that make online transactions possible. Building & executing the commercial campaigns. Creating product value add and share customer insight online shopping traits. Achievement of annual targets in terms of revenue and operating expenses. RE...
Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. SUMMARY Reporting to the E-Commerce Lead, the Commercial Manager E- Co...
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