Safaricom jobs in Nairobi

Handle the preparation and posting of receipts, ensuring timely and accurate recording of financial transactions.Analyze MPESA transactions, ensuring accurate and complete support documentation and adherence to financial protocols.Uploading of the MPESA payments to the Safaricom platform for validation before payment.Printing of MPESA payments remittances after payment.Preparation of vouchers, in...

JOB DESCRIPTIONReporting to the Senior Manager Enterprise Projects Delivery and Customer Fulfillment the position holder will lead a projects team in planning, designing and building of proper and sound access technologies for Enterprise connectivity as well as to provide 2nd level technical support leadership for Enterprise Access network to ensure 99.99% Enterprise Access service uptime.RESPONS...

JOB PURPOSEContact Centre is the Bank's point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice, Email and Social Media with an objective of ensuring all Queries, Requests and Complaints are handled in a timely manner and in line with the I&M Service Standards resulting in ...

Customer service jobs. Contact Centre is the Bank s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice, Email and Social Media with an objective of ensuring all Queries, Requests and Complaints are handled in a timely manner and in line with the I&M Service Standards r...

Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. Summary Reporting to the Senior Manager Enterprise Projects Delivery a...

Will be responsible for developing and maintaining both front-end and back-endCollaborate with cross-functional teams to design, develop, and maintain high-quality applications.Integrate with backend services and RESTful APIs.Write clean and modular code following best practices.Use secure development approach and ensure any new vulnerabilities identified within OSS systems are fixed.Identify and...

Overall, the product development engineer will be charged with:Participation in Product development life cycle activities.Configuration of new products and servicesReviews and contribution to the test cases, based on the services in scope. Execution of SITs and supporting the UATS of new products & servicesEnsuring quality and accuracy and that all customer related issues have been addressed.Deep...

Design: Design, Plans and optimization of wireless radio access network communications systems, including radio propagation modelling and prediction, interference analysis, frequency planning, parameter definition and ancillary equipment. Timely and accurate release of nominal, redesigns and integration parameters. Participate in MSVs, SAVs and IBS survey visits;Frequency Retunes: Continuously re...

Reporting to the Manager IT Networks the position holder will Provide technical expertise, design and support to Safaricom in the field of Call Center, local and wide area network administration. Responsibilities Advises on the communications requirements of installed and planned networked information systems. Carries out surveys to establish network connection requirements. Maintain system stand...

Job SummaryThe Finance Assistant will efficiently provide comprehensive information, clerical, and accounting services to assist the Finance Department in executing processes and delivering service needs that support high-quality programs serving the poor and vulnerable. As part of an experienced finance team you will deliver quality support in your role, applying clearly defined accounting and f...

Kopo Kopo was launched in 2012 where we partnered with Safaricom to bring Lipa na M-Pesa Buy Goods service to small and medium businesses throughout Kenya and, today, we serve thousands of businesses from salons to restaurants to office supply stores, to schools. We have since partnered with other aggregator and mobile money partners with the ultimate goal of helping businesses leverage mobile pa...

Catholic Relief Services (CRS) is an international non-governmental organization supporting relief and development work in over 99 countries around the world. CRS programs assist persons on the basis of need, regardless of creed, ethnicity or nationality and works through local church and non-church partners to implement its programs Job Summary The Finance Assistant will efficiently provide comp...

About CRS: Catholic Relief Services (CRS) carries out the commitment of the Catholic Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome as a part of our staff and as partners people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS is an in...

Job Description Reporting to the Team manager, Region the position holder will be responsible for RAN Maintenance and operations, Energy efficiency activities within assigned 100 Safaricom Base Transceiver Stations in the assigned region to deliver an always ON network with an availability of >99.80%. Responsibilities Maintenance of BTs within the assigned region to maintain an availability of >9...

About M-Pesa Africa At M-Pesa Africa, we re the heroes that make things happen. We are a united, energetic and passionate team. A place where leaders coach, teams connect, and everyone is empowered to go further, faster. A place where heroes become superheroes; through growth, opportunity, and the chance to work with the best minds in FinTech. We are Africa s largest FinTech providing services to...

JOB DESCRIPTION Reporting to the Senior Manager - Foundation Finance, the role holder will be responsible for planning and overseeing both construction and supplies projects within Safaricom & Mpesa Foundations, from the initial ideation through to completion of all Foundations construction and non-construction projects and managing the work of contracted Project Management Consultants. The role ...

About the RoleThe role of the Service Operations Manager is to govern the service deployed across a subset of Vodafone Markets - Safaricom, Vodacom.The Service Operations Manager will be expected to report to The Service Manager, M-Pesa Africa on deviations from the agreed service levels, capacity changes that affect budgets and any local capability needs that impact on the delivery of the end-to...

We believe in making it simpler for businesses to operate. That's been our goal since 2012, whenwe partnered with Safaricom to bring Lipa Na M-Pesa Buy Goods service to businesses throughout Kenya.Our efforts have not stopped there we seek to understand the challenges that our business customersface and build technology tools to help them overcome those challenges. We get insights through listeni...

Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. About the Role The role of the Service Operations Manager is to govern...

JOB DESCRIPTIONReporting to theSenior Manager Program Management,the position holder will provide program leadership in the pursuit and delivery of complex engineering and information technology solutions for Safaricom programs & projects. Additionally, the role will provide strategic guidance to teams and project managers. This role will be responsible for partnership with assigned delivery unit...

Job Description JOB DESCRIPTION Reporting to the Senior Manager Program Management, the position holder will provide program leadership in the pursuit and delivery of complex engineering and information technology solutions for Safaricom programs & projects. Additionally, the role will provide strategic guidance to teams and project managers. This role will be responsible for partnership with ass...

Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. SUMMARY Reporting to the Senior Manager Program Management, the positi...

Advises on the communications requirements of installed and planned networked information systems. Carries out surveys to establish network connection requirements. Maintain system standards and procedures on network related issues and technically enforce the same.Working with the Digital Engineering team on providing various cloud solutions and integrations. Implementation, Configuration and sup...

JOB DESCRIPTIONReporting to theTeam manager, Regionthe position holder will be responsible for RAN Maintenance and operations, Energy efficiency activities within assigned 100 Safaricom Base Transceiver Stations in the assigned region to deliver an always ON network with an availability of >99.80%.RESPONSIBILITIESMaintenance of BTs within the assigned region to maintain an availability of >99.80%...