Safaricom jobs in Nairobi

Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. JOB DESCRIPTION Reporting to the Billing Engineering Tech Lead,the pos...

Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. JOB DESCRIPTION Reporting to the DataOps Engineering Lead, the positio...

Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. SUMMARY Reporting to the Engineering Lead Service Availability, the po...

JOB DESCRIPTIONReporting to the DataOps Engineering Lead,the position holder will play a pivotal role in designing, implementing, and maintaining a robust data analytics platform. You will work closely with data engineers, machine learning engineers, data scientists, and software engineers to ensure seamless data integration, processing, and analysis. This role requires a strong understanding of ...

JOB DESCRIPTIONReporting to the Engineering Lead Service Availability, the position holder will be tasked with monitoring & Observability and improving the operational aspects of all systems in scope within DIT. Drive automation and Dev-ops across the different domains. Foster service monitoring through proactive initiatives like AIOPs, machine learning among other available channels. RESPONSIBIL...

JOB DESCRIPTIONReporting to the Billing Engineering Tech Lead,the position holder will work with the Revenue management; product development team to design, configure and deploy new products and services. He/ She will be expected to guarantee quality through proper configurations, user acceptance testing and advice on improvements on customer experience and journey. RESPONSIBILITIESThe product de...

JOB DESCRIPTIONReporting to the Senior Manager - Foundation Finance, the role holder will be responsible for planning and overseeing both construction and supplies projects within Safaricom & Mpesa Foundations, from the initial ideation through to completion of all Foundations' construction and non-construction projects and managing the work of contracted Project Management Consultants. The role ...

Reporting to the Engineering Lead Service Availability, the position holder will be tasked with monitoring & Observability and improving the operational aspects of all systems in scope within DIT. Drive automation and Dev-ops across the different domains. Foster service monitoring through proactive initiatives like AIOPs, machine learning among other available channels. Responsibilities Proactive...

Reporting to the DataOps Engineering Lead, the position holder will play a pivotal role in designing, implementing, and maintaining a robust data analytics platform. You will work closely with data engineers, machine learning engineers, data scientists, and software engineers to ensure seamless data integration, processing, and analysis. This role requires a strong understanding of data analytics...

Reporting to the Billing Engineering Tech Lead, the position holder will work with the Revenue management; and product development team to design, configure, and deploy new products and services. He/ She will be expected to guarantee quality through proper configurations, user acceptance testing, and advice on improvements in customer experience and journey. Responsibilities The product developme...

Engineering jobs. Reporting to the Billing Engineering Tech Lead, the position holder will work with the Revenue management; and product development team to design, configure, and deploy new products and services. He/ She will be expected to guarantee quality through proper configurations, user acceptance testing, and advice on improvements in customer experience and journey. Responsibilities The...

JOB DESCRIPTIONReporting to the Manager Operation Support Systems (OSS), Planning and Automation, the position holder will be responsible for designing, developing, and maintaining web based applications. The responsibility will collaborate with a multidisciplinary team to create applications that provide a seamless user experience.RESPONSIBILITIESWill be responsible for developing and maintainin...

JOB DESCRIPTIONReporting to theBilling Engineering Tech Lead,the position holder will work with the Revenue management; product development team to design, configure and deploy new products and services.He/ She will be expected to guarantee quality through proper configurations, user acceptance testing and advice on improvements on customer experience and journey. RESPONSIBILITIESOverall, the pro...

Engineering jobs. Reporting to the Senior Manager Access Network Planning & Design, the role holder is responsible for the Design, plan and optimization of the wireless radio access network communications systems, including radio propagation modelling and prediction, interference analysis, frequency coordination and parameter definition. He/She will be required to formulate radio access design gu...

JOB DESCRIPTIONReporting to the Senior Manager - Access Network Planning & Design, the role holder is responsible for the Design, plan and optimization of the wireless radio access network communications systems, including radio propagation modelling and prediction, interference analysis, frequency coordination and parameter definition.He/She will be required to formulate radio access design guid...

Strategy Formulation & AlignmentLead the strategic mappingprocess for the division.Research on new methodology on Strategic Management to match to business needs.Strategy ExecutionFacilitate the roll-out of the strategy. Work with divisional leads to ensure implementation of best practiceChampion the process improvement within the businessto attain strategic objectivesPartners in delivery of stra...

IT jobs Nairobi. Reporting to the Manager Operation Support Systems (OSS), Planning and Automation, the position holder will be responsible for designing, developing, and maintaining web based applications. The responsibility will collaborate with a multidisciplinary team to create applications that provide a seamless user experience. Responsibilities Will be responsible for developing and mainta...

Run the production environment by monitoring availability and taking a holistic view of system health.Implement SRE frameworks and practices within the organization using the systems operations tool chain.Strong familiarity with web servers and load balancing technologies.Operational Excellence ensure systems availability, performance, efficiency, change management, monitoring, emergency response...

Proactively building and implementing monitoring services, including end to end monitoring, scripting and automation, modern tooling and maintenance software. Use of AI and Machine learning to perform log analysis and create predictive models that will assist in identifying potential failures. Developing and executing automation scripts and maintenance jobs. Developing automation around monitorin...

The product development engineer will be charged with:Participation in Product development life cycle activities.Configuration of new products and servicesReviews and contribution to the test cases, based on the services in scope. Execution of SITs and supporting the UATS of new products & servicesEnsuring quality and accuracy and that all customer related issues have been addressed.Deep understa...

Digital Channels StrategyDevelop and execute a comprehensive digital channels strategy aligned with organizational goals and user needs. This involves identifying target audiences, defining channel objectives, and prioritizing initiatives to improve digital engagement and drive business outcomes. Channel Development and EnhancementLead the development, enhancement, and optimization of digital cha...

Engineering jobs Nairobi. Reporting to the Billing Engineering Tech Lead,the position holder will work with the Revenue management; product development team to design, configure and deploy new products and services. He/ She will be expected to guarantee quality through proper configurations, user acceptance testing and advice on improvements on customer experience and journey. Responsibilities Ov...

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. JOB PURPOSE Contact Centre is the Bank s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice...

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. JOB PURPOSE Contact Centre is the Bank s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice...