JOB PURPOSEAs a Reservations Team Leader, you will be responsible for overseeing and managing bookings while providing leadership support to the reservations team, sales support reps.KEY DUTIES AND RESPONSIBILITIESCheck availability and appropriately respond to guest inquiries via phone or email.Load bookings accurately in the system as per agreed prices and maintain customer files.Prepare and se...
Location: Nairobi Our client, a premier safari company operating in the tourism industry and has facilities in Kenya that offer unique holiday experiences is in search of an experienced Reservations Team Leader. JOB PURPOSE As a Reservations Team Leader, you will be responsible for overseeing and managing bookings while providing leadership support to the reservations team, sales support reps. KE...
Company DescriptionJob DescriptionDevelop and implement strategic revenue plans to optimize the hotel's financial performance.Analyze market trends, competitive landscape, and customer behavior to identify revenue-generating opportunities.Collaborate with sales, marketing, and operations teams to align revenue strategies with overarching business goals.Implement weekly Revenue Meetings to discuss...
EN - Reservation Agent
Locate available flights; Check on best connections if more than one flight is involved, determine fare costs to maximize on revenue while helping passengers to save.Help customers find the right itinerary that fit their needs; apply upgrades on additional costs to generate more revenue.Provide with details and accurate fare quotes to all KQ clients to provide the best applicable fare and generat...
EN Reservation Agent at Accor
Reservation Assistant at Corporate Staffing
Reservation Agent at Summit Recruitment and Search
Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support. What makes us a unique Recruitment and...
Brief DescriptionReporting to Commercial Manager, the ideal candidate will be tasked with promoting and selling KQ products and value add services (ancillary) at both B2C & B2B level, provide personalized travel related services to internal and external customers and demonstrate ownership and execution of Sales process.Detailed DescriptionTicketingLocate available flights; Check on best connectio...
Company DescriptionJob DescriptionTo assume responsibility for the smooth running of the Bar, ensuring the complete set up of the bar before and breakdown after service. To focus on guest satisfaction and engage and interact with guests. To have good working knowledge of all items, including wines, Champagnes, cocktails, beverages and bar food in the Bar and to be able to make appropriate recomme...
Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary Reporting to Commercial Manager, the ideal candidate will be tasked with promoting and selling KQ products and value add services (...
RequirementsGraduated with a degree in Tourism, Wildlife, Zoology or relevant majorMinimum 3 years of Tour Industry experience in a Reservation, Sales roles with proven experience in a Tour Operator companyWorking knowledge of East African Hotels with their unique selling points.Excellent organizational and Time Management skills, Research, Microsoft Office, Communication & Presentation.Extensive...
Job SummaryWe are seeking a detail-oriented and organized Training Reservations Officer to facilitate the smooth operation of our training programs. This role involves coordinating with clients, handling inquiries from clients over the weekend, processing clients' bookings, and ensuring smooth logistics for training sessions ensuring a seamless experience for participants. The ideal candidate wil...
Company Description"Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.Do what you love, care for the world,...
Indepth Research Services (IRES) is an international training and consultancy organization with its head office in Nairobi, Kenya. IRES offers a comprehensive portfolio of technical training and education services designed for individuals, and organizations working in the agriculture; climate change and environment; disaster management; education; food and nutrition; health; humanitarian relief; ...
Training Reservations Officer Location: Tala Road, Runda, Off Kiambu Road. Job type: Fulltime Indepth Research Institute is a global training and professional services firm that partners with organizations to enhance productivity, performance, sustainability and overall success. Job Summary We are seeking a detail-oriented and organized Training Reservations Officer to facilitate the smooth opera...
Brief DescriptionJob Purpose: - Reporting to the Commercial Manager, Kenya, the ideal candidate will be responsible for: Management of Corporate and Trade Accounts and deliver incremental revenue from the Corporate and Business travel market in order to achieve budgeted revenue target.Detailed DescriptionManage and grow existing Corporate and Trade accounts.Prospect for new corporate contracted b...
The Bilingual Customer Support Specialist (German & English) role at xFusion requires strong language skills, effective communication, problem-solving abilities, and attentiveness. Responsibilities include offering support through various channels, handling back-office tasks, and resolving reservation discrepancies.
Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Job Purpose: Reporting to the Commercial Manager, Kenya, the ideal candidate will be responsible for: Management of Corporate and Trade Acc...
Job Description: ? Strong German - English-speaking and written skills. ? Ability to read, interpret and clarify customers' goals and craft thoughtful responses ? To help them achieve their goals. Always treat customers and one another like wewould expect to be treated. Be mindful of one another's time. Delight customersthrough outstanding service. Have fun every day. Be adventurous, creative, an...
Corporate Staffing Services is a leading recruitment agency in Kenya providing complete recruitment services. In the last ten years we have been partners to local and foreign businesses looking to hire Kenyan professionals. We have recruited for diverse clients in different sectors and industries. Duties and Responsibilities Ensure the facility is sparkling clean, neat and tidy in all areas at al...
1. Guest Services Management: Ensure high standards of customer service are maintained at all times, greeting guests warmly, addressing their inquiries, and resolving any issues or complaints promptly and effectively. Monitor guest feedback and satisfaction scores, implementing measures to improve service quality and exceed guest expectations. Train and coach front desk staff on guest service sta...
Ensure procurement of goods, works and services are done within approved budget;Prepare, process and upload procurement with the medium-term fiscal frame work and fiscal plans on IFMIS in conformity submit them to the relevant authorities;Maintain proper inventory control, assets and stores management and distribution of goods to County entities by maintaining a stores management systems to manag...
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