requirements for customer service jobs

Kenindia Insurance Ltd, was established as merger of Indian Insurance Companies operating in Kenya to form a vibrant joint venture with moral and financial support from leading local business elite on 6th December 1978. SUMMARY Ensuring compliance to the general underwriting policies, processes and procedures to support achievement of overall departmental and business objectives. MAIN RESPONSIBIL...

Excellence. Simply Delivered. is our guiding light. Our Strategy 2020: Focus.Connect.Grow. is our roadmap to the future. We connect people and improve their lives. Role Purpose Under the management of the Country Operations Manager for Operations and Aviation the appointed person is mandated is to manage the country operations department, provide, and implement the Global and SSA Operational Func...

Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Job Ref. No: JHIL118 Role Purpose The job holder will be responsible for timely set-...

Crystal Recruit is a boutique recruitment firm that specializes in matching the right talent to the right job opportunities across Africa. We go out of our way to find that missing person for your business puzzle. Responsibilities: Maintain and develop both existing and new customers by employing appropriate propositions and ethical sales methods. Foster relevant internal collaborations to enhanc...

Crystal Recruit is a boutique recruitment firm that specializes in matching the right talent to the right job opportunities across Africa. We go out of our way to find that missing person for your business puzzle Responsibilities: Maintain and develop both existing and new customers by employing appropriate propositions and ethical sales methods. Foster relevant internal collaborations to enhance...

Fastest cakes was birthed with the vision of delivering awesome and affordable cakes very fast. Summary We are looking for Customer service officers who will act as the face of the company, directly work with customers to take orders, answer their questions, and provide additional support where needed. Responsibilities Responding promptly to customer inquiries. Taking orders on WhatsApp Communica...

Job Ref. No: JHIL118Role PurposeThe job holder will be responsible for timely set-up, renewal, servicing and support, documentation, and management of schemes, and handling of related queries on from clients and intermediaries on existing schemes. Providing dedicated and comprehensive service to the intermediaries and clients with a proactive approach to ensure business retention by meeting set s...

Responsibilities:Maintain and develop both existing and new customers by employing appropriate propositions and ethical sales methods. Foster relevant internal collaborations to enhance quality of service, drive business growth, and ensure customer satisfaction.Plan and prioritize personal sales activities, including customer and prospect interactions, to achieve agreed-upon business objectives, ...

Responsibilities:Maintain and develop both existing and new customers by employing appropriate propositions and ethical sales methods. Foster relevant internal collaborations to enhance quality of service, drive business growth, and ensure customer satisfaction.Plan and prioritize personal sales activities, including customer and prospect interactions, to achieve agreed-upon business objectives, ...

Job Ref. No: JLIL 219Role PurposeThe role holder will be responsible for cultivating, maintaining, and expanding Bancassurance relationships to drive revenue growth through exemplary customer service. The role focuses on meeting retention targets, increasing portfolio profitability, and expanding the portfolio through benefits upselling, proper loading, and claims control.Main ResponsibilitiesStr...

Kenya Trade Network Agency (KENTRADE) is a state Agency under treasury that is mandated to facilitate cross border trade, Establish, manage and implement the Kenya National Electronic Single Window System (KNESWS). The overall objective of the National Electronic Single Window System Project is to facilitate international trade by reducing delays and lowering costs associated with clearance of go...

Purpose of Position: To provide quality customer service and to collect non-blood and blood specimens for medical pathology analysis, within the legal-ethical framework of the nursing profession in a phlebotomy environment. Requirements: Relevant HPCSA/SANC registration (Required), Relevant Phlebotomy or Nursing qualification (Required) Required Experience: Experience as a Phlebotomist or similar...

Job Purpose: This position is responsible for providing guidance and assistance to customers. Key Responsibilities/ Duties / Tasks: Operating the reception desk and maintaining a good ambience in the reception area; Operating the reception desk and issuing visitors passes; Responding to visitors queries and telephone inquiries; Guiding and directing visitors to designated offices and areas; Recor...

Job Purpose: The Assistant Warehouse Manager is responsible for the management of daily warehouse operations with a key goal to ensure customer and stakeholder satisfaction. The role is pivotal in the daily resource scheduling, work-planning, ensuring OSH compliance on site, overseeing the operations of intake, dispatch, cycle counts and follow-through on stock reconciliation operations. Responsi...

The primary responsibility of the Security Systems Engineer (L3) is to provide technical support to NTT clients. This includes remotely supporting clients within service level agreements (SLAs), to install and configure software and hardware, resolve incidents, perform root cause analysis and adhere to any related processes such as change management. This role is involved in more complex environm...

The primary responsibility of the Security Systems Engineer (L3) is to provide technical support to NTT clients. This includes remotely supporting clients within service level agreements (SLAs), to install and configure software and hardware, resolve incidents, perform root cause analysis and adhere to any related processes such as change management. This role is involved in more complex environm...

NTT Ltd. is a leading, global technology services company. In a constantly evolving world, technology doesn t stand still. And nor do we. Every wave of change is an opportunity to transform your business today, so you can reshape the outcomes of tomorrow. As a global technology services provider, we help our people, clients, and communities do great things with technology to enable a more secure ...

Job Ref. No: JLIL 220Role PurposeThe role holder will be responsible for developing and implementing strategies to expand the distribution channels and partnerships beyond the traditional avenues. The role aims to drive growth, increase market share, and enhance customer accessibility to life insurance products through innovative distribution models i.e. Bancassurance, Digital, Affinities, Indepe...

Title: Tele Sales Executive- Service Industry. Reports to: Sales Team Leader. Industry: Service Industry Location: Nairobi Positions: 2 Gross Salary : KES 35,000 Placement : Immediately Job Purpose: The ideal candidate is highly motivated, an excellent communicator, can work well within a cooperative and friendly team as well as being able to work on their own initiative. Roles & Responsibilities...

One HR information system to manage your employees entire employment lifecycle. Build an incredible workplace and grow your business with our all-in-one platform. Job Purpose: Our client is looking to hire an Automotive Technician responsible for diagnosing and servicing vehicle electrical and mechanical systems, including engine management. This role is pivotal in following Company Standard Oper...

BuyTec is a leading e-commerce platform dedicated to providing customers with a seamless shopping experience. We pride ourselves on offering a wide range of high-quality products and exceptional customer service. Summary BuyTec Kenya Limited is seeking a dedicated and customer-oriented individual to join our team as a Customer Services Associate. The ideal candidate will be passionate about assis...

Handle escalations from Safaricom Enterprise Platinum customers, its partners and Safaricom special projects; Research, review and recommend emerging technologies and innovative customer solutions and liaise with stakeholders for technology adoption to maximize service availability; Oversee fixed data partner engineers support and effectively liaise with internal subject matter experts-level 3 su...

Equip Africa Institute is a TVET accredited institution committed to competence, innovation and excellence. The Institute offers high quality competence-based diploma and certificate programs in various disciplines REF: EAI/REC/HRO/0424-007 Requirements Qualification: Bachelors/Diploma in Human Resource Management, Business Management /Administration, Public Administration, Experience: 1 3years R...

NTT Ltd. is a leading, global technology services company. In a constantly evolving world, technology doesn't stand still. And nor do we. Every wave of change is an opportunity to transform your business today, so you can reshape the outcomes of tomorrow. As a global technology services provider, we help our people, clients, and communities do great things with technology to enable a more secure ...