remote customer support jobs

Serve as the first point of contact for customers seeking technical assistance over the phone or email.Perform remote trouble shooting through diagnostic techniques and pertinent questions.Determine the best solution based on the issue and details provided by customers.Walk the customer through the problem-solving process.Direct unresolved issues to the next level of support personnel.Provide acc...

About SeedstarsSeedstars is a group headquartered in Switzerland / Geneva on a mission to impact people's lives in emerging and frontier markets through technology and entrepreneurship. We operate 2 main activities to achieve our mission: (A) We work in partnership with development agencies, governments, corporate partners, and private donors to develop entrepreneurship ecosystems, create jobs, a...

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary S/he will provide end users with regular updates on the progress of resolving their incidents or fulfilling their requests. Respons...

About Seedstars Seedstars is a group headquartered in Switzerland / Geneva on a mission to impact people s lives in emerging and frontier markets through technology and entrepreneurship. We operate 2 main activities to achieve our mission: (A) We work in partnership with development agencies, governments, corporate partners, and private donors to develop entrepreneurship ecosystems, create jobs, ...

About Seedstars Seedstars is a group headquartered in Switzerland / Geneva on a mission to impact people's lives in emerging and frontier markets through technology and entrepreneurship. We operate 2 main activities to achieve our mission: (A) We work in partnership with development agencies, governments, corporate partners, and private donors to develop entrepreneurship ecosystems, create jobs, ...

About the roleThe Student Recruitment Advisor Emerging Accounts (SRA-EA) is responsible for pro-actively driving the performance of new and low volume agents, known internally as Emerging Accounts. They will work closely with sales and marketing specialists in ensuring service centre/remote student recruitment strategies are developed and executed and raise the profile of Navitas colleges amongst...

Role OverviewWe are looking for a skilled Intermediate Data Engineer to join our Engineering division, contributing to a team focused on data-driven solutions. In this role, you will apply and adhere to established best practices to ensure the successful delivery of high-quality data products. You will be an essential member of a high-performing, interdisciplinary team and will report to an Engin...

AFEX Kenya Ltd began life as African Expeditions, providing visitors to East Africa with integrated logistics, food supply, and catering, and transport services for safari holidays and expeditions. On safari AFEX created a comfortable ∠even luxurious home-away-from-home for our guests, providing high-quality accommodation and catering services in remote parts of Kenya s national parks and game ...

Managing Housekeeping OperationsEnsures guest room status is communicated to the Front Desk in a timely and efficient manner.Works effectively with the Engineering department on guestroom maintenance needs.Supervises the property general cleaning schedule.Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.Inventories stock ...

Role OverviewWe are seeking a seasoned Senior Data Engineer to join our Engineering division and work with an established team dedicated to data-centric solutions. In this role, you will establish and enforce best practices to facilitate the effective delivery of high-quality data products. You will play a crucial role in a high-performing, interdisciplinary team and will report directly to an En...

Role Overview We are looking for a skilled Intermediate Data Engineer to join our Engineering division, contributing to a team focused on data-driven solutions. In this role, you will apply and adhere to established best practices to ensure the successful delivery of high-quality data products. You will be an essential member of a high-performing, interdisciplinary team and will report to an Engi...

Role Overview We are seeking a seasoned Senior Data Engineer to join our Engineering division and work with an established team dedicated to data-centric solutions. In this role, you will establish and enforce best practices to facilitate the effective delivery of high-quality data products. You will play a crucial role in a high-performing, interdisciplinary team and will report directly to an E...

Your day to day duties will include:Work from your remote home office and provide technical support for employees.Be available to take ownership of new cases via telephone, email and webAct as an internal customer advocate keeping them updated in a timely mannerEnsure that each support case owned by you is handled according to our Service Level Agreement (SLA) with the highest possible customer s...

The role of a Linux Desktop Support Engineer at CanonicalYou will be accountable for delivering an outstanding technical support experience on the full Desktop and Server technical stack at Canonical. From problem qualification to full resolution, you will own and manage your cases. When needed, you will transfer your cases to your colleagues or involve senior engineers.Your day to day job is to ...

Businesses today are adopting the cloud for improved services to their customers. Our purpose is to guide companies on that journey to drive the adoption of DevSecOps so that our clients can remain ahead of the curve Role Overview We are seeking a seasoned Senior Data Engineer to join our Engineering division and work with an established team dedicated to data-centric solutions. In this role, you...

Job Description The role of a Linux Desktop Support Engineer at Canonical You will be accountable for delivering an outstanding technical support experience on the full Desktop and Server technical stack at Canonical. From problem qualification to full resolution, you will own and manage your cases. When needed, you will transfer your cases to your colleagues or involve senior engineers. Your day...

We deliver open source to the world faster, more securely and more cost effectively than any other company. If you re interested in a career at Canonical, we are a remote-first company so please apply to any suitable role as skills are valued more than location, despite some having a preferred geographic preference. Summary The role of a Linux Desktop Support Engineer at Canonical You will be acc...

Job SummaryAs the Customer Development Executive - Indirect Trade (IDT), you are responsible for achieving sustainable growth in sales, profitability, market share and product distribution. You will also play a crucial role in strengthening organizational effectiveness and efficiency.Professionally represent the Colgate Palmolive company, managing the relationship with our partners on trust and r...

Job Description Brief Description The candidate will be responsible for overseeing all aspects of operations, from planning and execution to client engagement and team management. This role requires a blend of technical expertise, leadership skills, business acumen, and a deep understanding of regulatory requirements in the UAS industry. The ideal candidate must ensure a high performing team of U...

Brief DescriptionThe candidate will be responsible for overseeing all aspects of operations, from planning and execution to client engagement and team management. This role requires a blend of technical expertise, leadership skills, business acumen, and a deep understanding of regulatory requirements in the UAS industry. The ideal candidate must ensure a high performing team of UAS Operators and ...

This position will perform a key sales role in the development of Visa Acceptance Solutions (Cybersource) East Africa expansion plans. Working in strategically targeted countries, this role will be focused on appraising the market opportunity and delivering strategies that enable Visa Acceptance Solutions (Cybersource) to identify, qualify and contract opportunities to retain and grow our clients...

No Relocation Assistance Offered# 159526 - Nairobi, Nairobi Municipality, KenyaDo you want to come to work with a smile and leave with one as well? In between those smiles, your day consists of working in a global organization, continually learning and collaborating, having stimulating discussions, and making impactful contributions! If this is how you see your career, Colgate is the place to be!...

Every day, millions of consumers around the world trust our products to care for themselves and the ones they love. Colgate-Palmolive is a global company serving people in over 200 countries and territories with consumer products that make their lives healthier and more enjoyable Job Summary As the Customer Development Executive Indirect Trade (IDT), you are responsible for achieving sustainable ...

Job DescriptionThis position will perform a key sales role in the development of Visa Acceptance Solutions (Cybersource) East Africa expansion plans. Working in strategically targeted countries, this role will be focused on appraising the market opportunity and delivering strategies that enable Visa Acceptance Solutions (Cybersource) to identify, qualify and contract opportunities to retain and g...