quality improvement

The Role We're seeking a Dispatch Quality Assurance Analyst with a sharp eye for detail, to monitor dispatch calls and ensure high customer care, empathy, and active listening standards. This role requires adept data input skills and the ability to derive insights from reports. You will: Review all incoming emergency calls Assess the quality of interactions against predefined criteria, ensuring a...

Job Description Duties and Responsibilities Lead and manage a team of quality control inspectors, providing guidance, training, and performance feedback. Assign tasks, set priorities, and ensure that quality control activities are completed efficiently and effectively. Foster a culture of quality and continuous improvement within the team. Develop and implement quality control procedures, standar...

Flare was born from the recognized need of private and public providers to better serve their consituencies. In areas underserved by public emergency infastructure, Flare tools help you provide the best care most efficiently. The Role We re seeking a Dispatch Quality Assurance Analyst with a sharp eye for detail, to monitor dispatch calls and ensure high customer care, empathy, and active listeni...

Key responsibilities: Program Quality: Support project leadership with the implementation of PATH s QA/QI approach, focusing on -time and on-budget achievement of interim and final project deliverables. Support project leadership with the implementation of continuous quality improvement methodologies, such as the Plan-Do-Study-Act cycle. Provide additional training in quality assessment/quality i...

JOB DETAILSKey Responsibilities:IPC Program ManagementCoordinate, plan, implement and evaluate IPC Program management and communicationMake routine rounds/ audits to units for case findings, review and supervision of the implementation of Infection control standards.Assess risk of occupational exposures to infectious disease and report any potentially controversial findings or issues with widespr...

Key responsibilities:Program Quality:Support project leadership with the implementation of PATH's QA/QI approach, focusing on -time and on-budget achievement of interim and final project deliverables.Support project leadership with the implementation of continuous quality improvement methodologies, such as the Plan-Do-Study-Act cycle.Provide additional training in quality assessment/quality impro...

Bliss Medical Centre is a leading provider of medical services in East Africa, providing accessible, affordable and quality healthcare services. We are the fastest growing chain of modern outpatient medical services with over 80 Medical Centres Responsibilities Measurable Deliverables EMR audits on 100% of all Clinicians monthly. 100% of planned Continuous Medical Education sessions. 96 Billing a...

PURPOSE: Responsible for ensuring that the internal audit function operates effectively and efficiently within the set International Professional Practices Framework (IPPF) standards and best practices. The role holder will oversee the quality assurance and improvement program for the internal audit department, providing guidance and support to ensure compliance with regulatory requirements and o...

PATH is an international organization that drives transformative innovation to save lives and improve health, especially among women and children Key responsibilities: Program Quality: Support project leadership with the implementation of PATH s QA/QI approach, focusing on -time and on-budget achievement of interim and final project deliverables. Support project leadership with the implementation...

Bliss Medical Centre is a leading provider of medical services in East Africa, providing accessible, affordable and quality healthcare services. We are the fastest growing chain of modern outpatient medical services with over 80 Medical Centres Responsibilities Measurable Deliverables EMR audits on 100% of all Clinicians monthly. 100% of planned Continuous Medical Education sessions. 96 Billing a...

PURPOSE:Responsible for ensuring that the internal audit function operates effectively and efficiently within the set International Professional Practices Framework (IPPF) standards and best practices. The role holder will oversee the quality assurance and improvement program for the internal audit department, providing guidance and support to ensure compliance with regulatory requirements and or...

Purpose of the position The Global Water, Sanitation, and Hygiene (WASH) Business Plan outlines our strategy to leverage $1 billion between 2021 and 2025, impacting 15 million people with safe water, 14 million people with improved sanitation, and 18 million with improved hygiene. As part of our goal to demonstrate sustainable impact, we are working to define and foster a Culture of Quality (COQ)...

Oversee KPI Governance with all the stakeholders.Share regular Network insights with key focus on tool usage (Geolocation, Facebook Insight and SON).Deliver E2E QOS KPI Performance Evaluation and improvement plan. E2E Performance Monitoring and Evaluation, drill down analysis and taking appropriate KPI optimization and Improvement actions to resolve emerging quality issues for 2G/3G/4G/5G network...

CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi PURPOSE: Responsible for ensuring that the internal audit function operates effectively and efficiently within the set International Professional Practices Framework (IPPF) standards and best practices. The role holder will oversee the ...

Job Description Purpose of the position The Global Water, Sanitation, and Hygiene (WASH) Business Plan outlines our strategy to leverage $1 billion between 2021 and 2025, impacting 15 million people with safe water, 14 million people with improved sanitation, and 18 million with improved hygiene. As part of our goal to demonstrate sustainable impact, we are working to define and foster a Culture ...

Engineering job vacancies in Kenya. BasiGo is an e-mobility start-up looking to revolutionize the public transportation sector by providing matatu owners with a cost effective electric alternative to diesel. To offer the most cost-effective vehicles possible, BasiGo is locally assembling state-of-the-art electric buses from CKD kits in partnership with a local contract vehicle assemblers in Kenya...

Job Description: .As an EV Bus Line Quality Control Engineer, you will play a critical role in maintaining and enhancing the quality of assembly of our electric buses. Your primary responsibilities will encompass ensuring that each BasiGo vehicle locally assembled meets the highest quality standards, so that our customers and passengers receive vehicles that meet our expectations for performance,...

Ensure that software products meet or exceed established quality standards and user expectations. Work closely with software developers, product managers, and other stakeholders to identify issues and opportunities for improvement, and implement effective testing and quality assurance practices to achieve optimal results.

YOUR MISSION Impact Quality Coordinator contributes to the success of the organization as a whole through Profitability (Managing Costs) and CX (Customer Satisfaction) control. Processes Optimization: ensuring the effective execution and enhancement of the cost affecting processes. KPIs: CPO (Cost per Order), Compensation CPO, CR, Process Adherence, CRC (Contact Resolution Center Adherence), Agen...

Job purpose:This role is expected to ensure the effectiveness, compliance, and continuous improvement of our QMS, aligning with the highest standards of quality in the ICT industry.Key responsibilities and accountabilities:Planning and executing comprehensive audits of information systems/processes as per audit schedules to assess the compliance and effectiveness of the ISO 900 QMS.Providing insi...

If you're here, it's because you're looking for an exciting ride. A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. We'll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. Not your usual app. We are the fastest-growing multi-category app connecti...

BasiGo is an e-mobility start-up looking to revolutionize the public transportation sector by providing public transport bus owners with a cost-effective electric alternative to diesel. Summary As an EV Bus Line Quality Control Engineer, you will play a critical role in maintaining and enhancing the quality of assembly of our electric buses. Your primary responsibilities will encompass ensuring t...

SmartApplications International is a leading ICT solutions provider delivering a wide range of world class technological solutions. Fondly known as Smart within the industry, the company was founded to provide innovative, secure and high-tech solution in Africa and beyond. Staying ahead through constant research and innovation. Job purpose: This role is expected to ensure the effectiveness, compl...

Quality Standards Development: Develop and implement quality assurance standards and systems for garment and fabric quality, including setting benchmarks for fabric printing.Process Establishment: Design and establish quality inspection and assurance processes,ensuring alignment with international quality standards.Team Building: Recruit, train, and lead a team of quality assurance professionals,...