quality assurance jobs in kenya

Support the New Product Development (NPD) & Operations team by collecting test data, drafting reports, and giving quality feedback throughout the test period.Ensure the technical documents required for production meet document control and revision requirements.Analyse data to identify trends in product quality or defects to mitigate and prevent recurrence and future defects.Identify root causes o...

About the roleBURN is looking for a Quality Assurance Technician who will work with the QC team manufacturing staff and research and development team to ensure inspection and testing procedures are implemented and maintained.He/she will assist in the development of standards to meet quality requirements.Duties and Responsibilities:Support the New Product Development (NPD) & Operations team by col...

About the role BURN is looking for a Quality Assurance Technician who will work with the QC team manufacturing staff and research and development team to ensure inspection and testing procedures are implemented and maintained. He/she will assist in the development of standards to meet quality requirements. Duties and Responsibilities: Support the New Product Development (NPD) & Operations team by...

Programme Support and DevelopmentSupport country offices and partners in humanitarian projects in planning, delivery, monitoring, evaluation. and continuous improvement of projects towards compliance with humanitarian standards and donor requirements.Continuous internal assessment on remaining gaps and barriers related to the full adherence to relevant standards and principles in CBM s inclusive ...

BURN designs, manufactures, and distributes aspirational fuel-efficient cooking products that save lives and forests in the developing world.BURN has revolutionized the global cookstove sector by proving the business case for selling a high quality, locally manufactured and unsubsidized cookstoves About the role BURN is looking for a Quality Assurance Technician who will work with the QC team man...

The development, implementation, execution, and improvement of quality systems, food safety, allergen management, food defence and fraud (authenticity), and aligned to a GFSI certification (or equivalent). Coordinate all internal management systems between the quality and functional teams on documentations and record keeping, non-conformance management, cost of non-conformance, customer complaint...

Implement the Tiko Quality Assurance Marketplace, manage contracts, and oversee relationships and deliverables with independent quality service providers.Capture and share insights across Tiko markets, identify opportunities for improvement, and develop content to enhance health service quality.Create and standardise training and onboarding materials for health service providers to ensure consist...

These Are Your responsibilities:Programme Support and DevelopmentSupport country offices and partners in humanitarian projects in planning, delivery, monitoring, evaluation. and continuous improvement of projects towards compliance with humanitarian standards and donor requirements.Continuous internal assessment on remaining gaps and barriers related to the full adherence to relevant standards an...

These Are Your responsibilities: Programme Support and Development Support country offices and partners in humanitarian projects in planning, delivery, monitoring, evaluation. and continuous improvement of projects towards compliance with humanitarian standards and donor requirements. Continuous internal assessment on remaining gaps and barriers related to the full adherence to relevant standards...

Christian Blind Mission (CBM) Kenya is an independent Member Association of the CBM Family, registered under Kenyan law as an incorporated company limited by guarantee, having a Memorandum and Articles of Association with a membership, board and company secretary These Are Your responsibilities: Programme Support and Development Support country offices and partners in humanitarian projects in pla...

Rescue.co is a fast-growing tech startup building the emergency response of the future. Our 24-hour rescue.co Dispatch Center provides lifesaving services to millions of Kenyans, and our platform powers emergency response for SOS and EMS applications. Our vision is that emergency response is only minutes away, no matter where you are or who you are. Over the last five years, we've built and deplo...

The RoleWe're seeking a Dispatch Quality Assurance Analyst with a sharp eye for detail, to monitor dispatch calls and ensure high customer care, empathy, and active listening standards. This role requires adept data input skills and the ability to derive insights from reports. You will:Review all incoming emergency callsAssess the quality of interactions against predefined criteria, ensuring a hi...

A team of passionate Web and Mobile application developers who have led software development efforts for both startups and established brands. We build software to aid companies become more efficient around their business processes. We build software to aid companies collect data Position Summary: The ideal candidate will facilitate the smooth execution of projects by coordinating with developers...

The Role We're seeking a Dispatch Quality Assurance Analyst with a sharp eye for detail, to monitor dispatch calls and ensure high customer care, empathy, and active listening standards. This role requires adept data input skills and the ability to derive insights from reports. You will: Review all incoming emergency calls Assess the quality of interactions against predefined criteria, ensuring a...

Reporting to the Head of Claims, the role holder will be responsible for contributing towards implementation of the Company's general business claims strategy to achieve the company's mission of providing quality insurance and financial services through customer centric culture and speedy settlement of claimsDuties and responsibilities:Manage of claims at the individual and portfolio level, to op...

Flare was born from the recognized need of private and public providers to better serve their consituencies. In areas underserved by public emergency infastructure, Flare tools help you provide the best care most efficiently. The Role We re seeking a Dispatch Quality Assurance Analyst with a sharp eye for detail, to monitor dispatch calls and ensure high customer care, empathy, and active listeni...

Reporting to the Chief Financial Officer, the role holder will be responsible for overseeing all financial management and financial reporting by implementing policies, processes, and internal controls to increase organizational financial effectiveness and control.Achieve accurate financial reporting in line with IFRS standards.Supervises the smooth running of the finance department in relation to...

Duties and ResponsibilitiesService delivery ensuring all aspects pertaining the teaching services have been checked and streamlined in compliance to the international standards.Quality put in place quality assessment parameters and quality assurance to ensure we give the clients highest possible quality.Customer care ensure all customers concerns are addressed in a timely fashion.Customer support...

PURPOSE: Responsible for ensuring that the internal audit function operates effectively and efficiently within the set International Professional Practices Framework (IPPF) standards and best practices. The role holder will oversee the quality assurance and improvement program for the internal audit department, providing guidance and support to ensure compliance with regulatory requirements and o...

The Job As the Tiko Service Quality Lead, you will be responsible for overseeing and enhance service standards across all Tiko markets, including South Africa, Kenya, Uganda, Ethiopia, and Burkina Faso. Your key duties include guiding Service Quality Specialists and overseeing Quality Assurance Consultants to achieve excellence in service delivery. Responsibilities: Implement the Tiko Quality Ass...

Founded in 2000 with headquarters in Lagos, Nigeria, Capital Express Assurance has grown over the years to become one of the biggest life insurers in West Africa and has made the extra step to add Eastern Africa region to its global footprint. Operating as Capex Life Assurance in Kenya, we operate as a specialist life insurance company, with our major businesses ordinary life and superannuation c...

Support the QA lead in the onboarding of new staffSupport the QA lead in preparing training materialsStand in for QA lead in their absenceOwning the QA process to support the delivery of good customer experience and uphold brand valuesMonitor live calls using the dialer system to ensure collection best practices are upheldFormulate/seek updates on the standard QA form to meet changing negotiation...

Job Description Reporting to the Head of Claims, the role holder will be responsible for contributing towards implementation of the Company's general business claims strategy to achieve the company's mission of providing quality insurance and financial services through customer centric culture and speedy settlement of claims Duties and responsibilities: Manage of claims at the individual and port...

Founded in 2000 with headquarters in Lagos, Nigeria, Capital Express Assurance has grown over the years to become one of the biggest life insurers in West Africa and has made the extra step to add Eastern Africa region to its global footprint. Operating as Capex Life Assurance in Kenya, we operate as a specialist life insurance company, with our major businesses ordinary life and superannuation c...