Wed Nov 23 2022 11:00:11 GMT+0000 (Coordinated Universal Time)

Quality assurance call center jobs

Call Center Quality & Process Analyst

Church World Service - Nairobi

    Essential duties: quality assurancemonitor, evaluate and score inbound calls against established quality assurance instruments and standards.Take a lead role in call center calibration sessions as...

    fuzu.com24 days ago

    Senior Call Center Interpreter

    Church World Service - Nairobi

      Achieves and maintains high performance standard based on a thorough knowledge of and adherence to established RSC Africa, CWS/IRP, dos/PRM, USCIS, and UNHCR policies and procedures regarding...

      fuzu.com23 days ago

      Call Center Quality &Process Analyst

      Church World Service - Nairobi

        Essential duties: quality assurancemonitor, evaluate and score inbound calls against established quality assurance instruments and standards.Take a lead role in call center calibration sessions as...

        fuzu.com30+ days ago

        Nurse Case Manager, Senior Analyst At Cigna

        Cigna - Nairobi

          The Nurse Case Advisor uses their clinical knowledge to conduct medical necessity reviews for the clinical services recommended to our customers, confirm they are medically necessary and can be...

          findojobs.ke1 day ago

          Quality Assuarance And Training Assessor

          Sun King - Nairobi

            The Quality assurance and training assessor is responsible for evaluating accuracy and quality of customer care team across various platforms call center, system processes, social media, online...

            findojobs.ke15 days ago

            Quality Assuarance And Training Assessor At Sun King (Formerly Greenlight Planet)

            Sun King Formerly Greenlight Planet - Nairobi

              The Quality assurance and training assessor is responsible for evaluating accuracy and quality of customer care team across various platforms call center, system processes, social media, online...

              findojobs.ke14 days ago

              Quality Assuarance And Training Assessor At Sun King (Formerly Greenlight Planet)

              Sun King Formerly Greenlight Planet - Nairobi

                The Quality assurance and training assessor is responsible for evaluating accuracy and quality of customer care team across various platforms call center, system processes, social media, online...

                findojobs.ke15 days ago

                Nurse Case Manager, Senior Analyst At Cigna

                Cigna - Nairobi

                  Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80...

                  findojobs.ke3 days ago

                  Nurse Case Manager, Senior Analyst at Cigna

                  Cigna - Nairobi

                    Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80...

                    jobwebkenya.com4 days ago

                    Senior Call Center Interpreter

                    Church World Service - Nairobi

                      This position is responsible for ensuring quality in language interpretation of incoming and outgoing calls and written materials translation by Call Center Interpreters in RSC Africa from refugee...

                      findojobs.ke23 days ago

                      Quality Assuarance and Training Assessor at Sun King (Formerly Greenlight Planet)

                      Sun King Formerly Greenlight Planet - Nairobi

                        Greenlight Planet is on a mission to revolutionize rural energy access for the 1.5 billion off-grid villagers who use dirty, dangerous kerosene lanterns for light. In four years we ve sold 1.6...

                        jobwebkenya.com16 days ago

                        Senior Call Center Interpreter

                        Bm_Ke - Nairobi

                          This position is responsible for ensuring quality in language interpretation of incoming and outgoing calls and written materials translation by Call Center Interpreters in RSC Africa from refugee...

                          pigiame.co.ke25 days ago

                          Customer Care Agent

                          Kasha Technologies - Nairobi

                            We re looking for a highly skilled customer care agent to join our team, managing inbound and outbound phone calls, email requests, and face-to-face interaction with a friendly, helpful approach....

                            findojobs.ke11 days ago

                            Customer Care Agent At Kasha Kenya

                            Kasha Kenya - Nairobi

                              Job Purpose: We re looking for a highly skilled customer care agent to join our team, managing inbound and outbound phone calls, email requests, and face-to-face interaction with a friendly,...

                              findojobs.ke11 days ago

                              Customer Care Agent At Kasha Kenya

                              Kasha Kenya - Nairobi

                                Job Purpose: We re looking for a highly skilled customer care agent to join our team, managing inbound and outbound phone calls, email requests, and face-to-face interaction with a friendly,...

                                findojobs.ke11 days ago

                                Senior call center interpreter at church world service (CWS)

                                Church World Service CWS - Nairobi

                                  Church world service (CWS) was founded in 1946 and is a cooperative ministry of 37 Christian denominations and communions, providing sustainable self-help, development, disaster relief, and refugee...

                                  jobwebkenya.com26 days ago

                                  Service Center Associate- Mitunguu

                                  Sunculture Kenya - Meru

                                    Department: operationsposition: service center associatereporting to: regional sales manager. Dotted line to fleet operations managerabout sunculturefounded in 2012, sunculture s vision is to build...

                                    findojobs.ke23 days ago

                                    Service Center Associate- Mitunguu At Sunculture Kenya Ltd

                                    Sunculture Kenya - Meru

                                      About the role reporting to the regional sales manager with a dotted reporting line to the fleet operations manager, the service center associates will manage our service centers. The key role will...

                                      findojobs.ke23 days ago

                                      Service center associate- mitunguu at sunculture Kenya Ltd

                                      Sunculture Kenya - Meru

                                        Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and...

                                        jobwebkenya.com24 days ago

                                        Payments Support Lead

                                        Fuzu - Nairobi

                                          Job summarycontract type:sign up to view job details.As a payments support lead you are responsible for supporting with matters relating to both technical and nontechnical customer support via...

                                          findojobs.ke22 days ago

                                          Network operations centre manager at West Indian ocean cable company (wiocc)

                                          West Indian Ocean Cable Company Wiocc - Nairobi

                                            Firmly established as Africa s carriers carrier, award-winning capacity wholesaler wiocc provides international and African telcos and ISPs with unrivalled high-speed, resilient and diverse...

                                            jobwebkenya.com30+ days ago

                                            Call center quality and process analyst Kenya national hire at church world service (CWS)

                                            Church World Service CWS - Nairobi

                                              Church world service (CWS) was founded in 1946 and is a cooperative ministry of 37 Christian denominations and communions, providing sustainable self-help, development, disaster relief, and refugee...

                                              jobwebkenya.com30+ days ago

                                              Client Onboarding Representative

                                              Citi - Nairobi

                                                Client onboarding representative at Citi careers search & apply for jobs client onboarding representative Nairobi, Kenya job req ID 22580184 overview our employees are energetic and dedicated...

                                                findojobs.ke23 days ago

                                                Call center agent job (25k)

                                                Corporate Staffing Services - Nairobi

                                                  Customer service jobs in Kenya. Job title: call center agent, industry: logistic, location: Nairobi, gross salary: 25k, our client a shipping and logistics company seeks to hire a qualified person...

                                                  corporatestaffing.co.ke30+ days ago

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