Mon May 06 2024 12:00:12 GMT+0000 (Coordinated Universal Time)

Quality assurance call center jobs

Listings from fuzu.com, myjobmag.com and 7 more

Call Center Agent at Path Care Kenya

    PathCare Kenya was started on 25th November, 2002 by Dr. Kiran Radia as the Chief Executive Officer. PathCare is a private, Kenyan owned professional laboratory, which provides services to clinicians and their patients in collaboration with Pathcare South Africa, one of the leading pathology groups. PathCare strives to promote the health of the population by providing accessible, affordable, appr...

    Seen 7 days ago onmyjobmag.com
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    Quality Assurance Specialist At Reeds Africa Consult

      ROLES & DUTIESSupport the QA lead in the onboarding of new staffSupport the QA lead in preparing training materialsStand in for QA lead in their absenceOwning the QA process to support the delivery of good customer experience and uphold Apex brand values at Apex collectioncallsMonitor live calls using the dialer system to ensure collection best practices are upheldFormulate/seek updates on the st...

      Seen 11 days ago onfindojobs.ke
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      Service Center Associate- Bomet

        About The Role Reporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported by the customers through the...

        Seen 9 days ago onelevolt.co.ke
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        Service Center Associate- Bomet At Sunculture Kenya Ltd

          About The RoleReporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported by the customers through the ...

          Seen 8 days ago onfindojobs.ke
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          Service Center Associate- Bomet at SunCulture Kenya Ltd

            Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continent About The Role Reporting to the Regional Sales Manager with a dotted reporting l...

            Seen 9 days ago onjobwebkenya.com
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            Dispatch Quality Assurance Analyst

              Rescue.co is a fast-growing tech startup building the emergency response of the future. Our 24-hour rescue.co Dispatch Center provides lifesaving services to millions of Kenyans, and our platform powers emergency response for SOS and EMS applications. Our vision is that emergency response is only minutes away, no matter where you are or who you are. Over the last five years, we've built and deplo...

              Seen 30 days ago onfindojobs.ke
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              Service Center Associate-Bungoma

                About the Role Reporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported by the customers through the...

                Seen 22 days ago onelevolt.co.ke
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                Service Center Associate- Kericho

                  About the Role Reporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported by the customers through the...

                  Seen 22 days ago onelevolt.co.ke
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                  Service Center Associate-Bungoma At Sunculture Kenya Ltd

                    About the RoleReporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported by the customers through the ...

                    Seen 21 days ago onfindojobs.ke
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                    Service Center Associate- Kericho At Sunculture Kenya Ltd

                      About the RoleReporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported by the customers through the ...

                      Seen 21 days ago onfindojobs.ke
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                      Service Center Associate- Kericho at SunCulture Kenya Ltd

                        Job Description About the Role Reporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported by the custo...

                        Seen 22 days ago onkazitoday.com
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                        Service Center Associate-Bungoma at SunCulture Kenya Ltd

                          Job Description About the Role Reporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported by the custo...

                          Seen 22 days ago onkazitoday.com
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                          Service Center Associate- Kericho at SunCulture Kenya Ltd

                            Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continent About the Role Reporting to the Regional Sales Manager with a dotted reporting l...

                            Seen 22 days ago onjobwebkenya.com
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                            Quality Assurance Analyst

                              Support the QA lead in the onboarding of new staffSupport the QA lead in preparing training materialsStand in for QA lead in their absenceOwning the QA process to support the delivery of good customer experience and uphold brand valuesMonitor live calls using the dialer system to ensure collection best practices are upheldFormulate/seek updates on the standard QA form to meet changing negotiation...

                              Seen 30+ days ago onfuzu.com
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                              Quality Assurance Analyst At Reeds Africa Consult

                                ResponsibilitiesSupport the QA lead in the onboarding of new staffSupport the QA lead in preparing training materialsStand in for QA lead in their absenceOwning the QA process to support the delivery of good customer experience and uphold brand valuesMonitor live calls using the dialer system to ensure collection best practices are upheldFormulate/seek updates on the standard QA form to meet chan...

                                Seen 30+ days ago onfindojobs.ke
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                                Quality Assurance Analyst at Reeds Africa Consult

                                  Reeds Africa consult (RAC) offers a broad scale of Human resource services designed to provide professional supports for the growing needs of today s corporate organizations. Responsibilities Support the QA lead in the onboarding of new staff Support the QA lead in preparing training materials Stand in for QA lead in their absence Owning the QA process to support the delivery of good customer exp...

                                  Seen 30+ days ago onjobwebkenya.com
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                                  Service Center Associate- Tharaka At Sunculture Kenya Ltd

                                    About The RoleReporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported by the customers through the ...

                                    Seen 30+ days ago onfindojobs.ke
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                                    Customer Service Supervisor At Sunculture Kenya Ltd

                                      About the role:The Customer Service Supervisor role holder is a dynamic and results-driven individual. He /she is a key contributor to the customer service department. The role holder will be responsible for leading a team of retention representatives to ensure the effective implementation of customer retention strategies. The primary focus of this role is to minimize customer churn, enhance cust...

                                      Seen 30+ days ago onfindojobs.ke
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                                      Customer Service Supervisor at SunCulture Kenya Ltd

                                        Job Description About the role: The Customer Service Supervisor role holder is a dynamic and results-driven individual. He /she is a key contributor to the customer service department. The role holder will be responsible for leading a team of retention representatives to ensure the effective implementation of customer retention strategies. The primary focus of this role is to minimize customer ch...

                                        Seen 30+ days ago onkazitoday.com
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                                        Customer Service Supervisor at SunCulture Kenya Ltd

                                          Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continent About the role: The Customer Service Supervisor role holder is a dynamic and res...

                                          Seen 30+ days ago onjobwebkenya.com
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                                          Customer Service Supervisor Job SunCulture - Corporate Staffing Services

                                            About SunCulture: Founded in 2012, SunCulture s Vision is to build a world where people take control of their environment in rewarding and sustainable ways. SunCulture does this by developing and commercializing life-changing technology that solves the biggest daily challenges for the world s 570 million smallholder farming households. We are the largest distributor of solar water pumps / solar i...

                                            Seen 30+ days ago oncorporatestaffing.co.ke
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                                            Call Center Qa Officer

                                              The Offer Flexible working options Attractive Salary & Benefits Strong opportunities to progress your career The Job Call monitoring to ensure agents are interacting with customers in accordance to company guidelines while solving the client's needs Agent engagement through conducting training, coaching and mentorship programs so agents fully understand the QA metrics. Assist in the preparation o...

                                              Seen 30+ days ago onfindojobs.ke
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                                              Call Center Qa Officer

                                                Jiji is the largest online marketplace with over 10 million visitors and 5 million active ads on our site. We have been recognized as the best classifieds twice in a row with the highest visibility and returns on our different categories and services. Our site has continuously gained trust among Kenyans enabling us to be the Mobile App of the Year | Shopping and E-commerce in Kenya. We have had a...

                                                Seen 30+ days ago onfindojobs.ke
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                                                Customer Experience Lead at Ecosafi

                                                  Better Cooking Company t/a EcoSafi is a renewable energy clean cooking start up focused on the consumer market in Africa. Better Cooking Company (BCC) is introducing a modern, delightful, and clean way to cook at home. Enjoy the experience of quality cooking on LPG at the price of charcoal Summary As the Customer Experience Lead you will be responsible for ensuring an exceptional customer journey...

                                                  Seen 30+ days ago onjobwebkenya.com
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