quality and training

The RoleWe're seeking a Dispatch Quality Assurance Analyst with a sharp eye for detail, to monitor dispatch calls and ensure high customer care, empathy, and active listening standards. This role requires adept data input skills and the ability to derive insights from reports. You will:Review all incoming emergency callsAssess the quality of interactions against predefined criteria, ensuring a hi...

The Role We're seeking a Dispatch Quality Assurance Analyst with a sharp eye for detail, to monitor dispatch calls and ensure high customer care, empathy, and active listening standards. This role requires adept data input skills and the ability to derive insights from reports. You will: Review all incoming emergency calls Assess the quality of interactions against predefined criteria, ensuring a...

Flare was born from the recognized need of private and public providers to better serve their consituencies. In areas underserved by public emergency infastructure, Flare tools help you provide the best care most efficiently. The Role We re seeking a Dispatch Quality Assurance Analyst with a sharp eye for detail, to monitor dispatch calls and ensure high customer care, empathy, and active listeni...

Rescue.co is a fast-growing tech startup building the emergency response of the future. Our 24-hour rescue.co Dispatch Center provides lifesaving services to millions of Kenyans, and our platform powers emergency response for SOS and EMS applications. Our vision is that emergency response is only minutes away, no matter where you are or who you are. Over the last five years, we've built and deplo...

JOB TITLE QUALITY CONTROL SUPERVISOR NATURE OF JOB FULL TIME INDUSTRY AGRICULTURAL COMPANY SALARY KSH 35,000 JOB LOCATIONS NAIROBI Duties and Responsibilities Lead and manage a team of quality control inspectors, providing guidance, training, and performance feedback. Assign tasks, set priorities, and ensure that quality control activities are completed efficiently and effectively. Foster a cultu...

Position OverviewRVIBS is committed to excellence in technical and vocational education and training (TVET). We aim to provide high-quality education that equips our students with the skills needed to excel in today's competitive job market. Our courses are designed to blend theoretical knowledge with practical experience, ensuring that students are ready to meet industry demands.We are looking f...

Rift Valley Institute of Business Studies (RVIBS) College is a career development hub with its Main Campus in Nakuru next to Nakuru Railways Police Station. The college started in order to unleash the power of the youth and create success stories Position Overview RVIBS is committed to excellence in technical and vocational education and training (TVET). We aim to provide high-quality education t...

Key responsibilities: Program Quality: Support project leadership with the implementation of PATH s QA/QI approach, focusing on -time and on-budget achievement of interim and final project deliverables. Support project leadership with the implementation of continuous quality improvement methodologies, such as the Plan-Do-Study-Act cycle. Provide additional training in quality assessment/quality i...

Duties and ResponsibilitiesService delivery ensuring all aspects pertaining the teaching services have been checked and streamlined in compliance to the international standards.Quality put in place quality assessment parameters and quality assurance to ensure we give the clients highest possible quality.Customer care ensure all customers concerns are addressed in a timely fashion.Customer support...

Key responsibilities:Program Quality:Support project leadership with the implementation of PATH's QA/QI approach, focusing on -time and on-budget achievement of interim and final project deliverables.Support project leadership with the implementation of continuous quality improvement methodologies, such as the Plan-Do-Study-Act cycle.Provide additional training in quality assessment/quality impro...

PATH is an international organization that drives transformative innovation to save lives and improve health, especially among women and children Key responsibilities: Program Quality: Support project leadership with the implementation of PATH s QA/QI approach, focusing on -time and on-budget achievement of interim and final project deliverables. Support project leadership with the implementation...

Job Description Duties and Responsibilities Lead and manage a team of quality control inspectors, providing guidance, training, and performance feedback. Assign tasks, set priorities, and ensure that quality control activities are completed efficiently and effectively. Foster a culture of quality and continuous improvement within the team. Develop and implement quality control procedures, standar...

JOB DETAILSKey Responsibilities:IPC Program ManagementCoordinate, plan, implement and evaluate IPC Program management and communicationMake routine rounds/ audits to units for case findings, review and supervision of the implementation of Infection control standards.Assess risk of occupational exposures to infectious disease and report any potentially controversial findings or issues with widespr...

Working with WVI WASH SLT and Support Offices Technical leads to outline a strategy to improve organizational quality culture including shared messaging, quality-specific objectives, and a plan for adaptive management.Support the Regional WASH Director and Support Offices to manage WASH infrastructure activities in the designated duty counties by providing quality assurance and quality control fo...

PURPOSE:Responsible for ensuring that the internal audit function operates effectively and efficiently within the set International Professional Practices Framework (IPPF) standards and best practices. The role holder will oversee the quality assurance and improvement program for the internal audit department, providing guidance and support to ensure compliance with regulatory requirements and or...

Job Description Purpose of the position The Global Water, Sanitation, and Hygiene (WASH) Business Plan outlines our strategy to leverage $1 billion between 2021 and 2025, impacting 15 million people with safe water, 14 million people with improved sanitation, and 18 million with improved hygiene. As part of our goal to demonstrate sustainable impact, we are working to define and foster a Culture ...

Position OverviewRVIBS is committed to excellence in technical and vocational education and training (TVET). We aim to provide high-quality education that equips our students with the skills needed to excel in today's competitive job market. Our courses are designed to blend theoretical knowledge with practical experience, ensuring that students are ready to meet industry demands.We are looking f...

Position OverviewRVIBS is committed to excellence in technical and vocational education and training (TVET). We aim to provide high-quality education that equips our students with the skills needed to excel in today's competitive job market. Our courses are designed to blend theoretical knowledge with practical experience, ensuring that students are ready to meet industry demands.We are looking f...

Rift Valley Institute of Business Studies (RVIBS) College is a career development hub with its Main Campus in Nakuru next to Nakuru Railways Police Station. The college started in order to unleash the power of the youth and create success stories Position Overview RVIBS is committed to excellence in technical and vocational education and training (TVET). We aim to provide high-quality education t...

Rift Valley Institute of Business Studies (RVIBS) College is a career development hub with its Main Campus in Nakuru next to Nakuru Railways Police Station. The college started in order to unleash the power of the youth and create success stories Position Overview RVIBS is committed to excellence in technical and vocational education and training (TVET). We aim to provide high-quality education t...

PURPOSE: Responsible for ensuring that the internal audit function operates effectively and efficiently within the set International Professional Practices Framework (IPPF) standards and best practices. The role holder will oversee the quality assurance and improvement program for the internal audit department, providing guidance and support to ensure compliance with regulatory requirements and o...

Purpose of the position The Global Water, Sanitation, and Hygiene (WASH) Business Plan outlines our strategy to leverage $1 billion between 2021 and 2025, impacting 15 million people with safe water, 14 million people with improved sanitation, and 18 million with improved hygiene. As part of our goal to demonstrate sustainable impact, we are working to define and foster a Culture of Quality (COQ)...

Support the QA lead in the onboarding of new staffSupport the QA lead in preparing training materialsStand in for QA lead in their absenceOwning the QA process to support the delivery of good customer experience and uphold brand valuesMonitor live calls using the dialer system to ensure collection best practices are upheldFormulate/seek updates on the standard QA form to meet changing negotiation...

Develop and deliver lectures, presentations, and instructional materials on various topics related to clinical nutrition, including but not limited to nutrition assessment and diagnosis, medical nutrition therapy for various diseases and conditions, nnutritional support interventions, pharmacology and nutrient-drug interactions and research methods in nutrition.Design, coordinate and facilitate l...