Customer service jobs. Contact Centre is the Bank s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice, Email and Social Media with an objective of ensuring all Queries, Requests and Complaints are handled in a timely manner and in line with the I&M Service Standards r...
PURPOSE: To provide general customer service in respect to medical business customers. PRIMARY RESPONSIBILITIES: Receive and respond to Medical emergency lines and ensure 24 hour coverage. Resolve customers communication through electronic and physical channels (Emails and walk in clients). Issuance of both in and outpatient approvals for admissible requests for insured members. Communication to ...
JOB PURPOSEContact Centre is the Bank's point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice, Email and Social Media with an objective of ensuring all Queries, Requests and Complaints are handled in a timely manner and in line with the I&M Service Standards resulting in ...
I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. JOB PURPOSE Contact Centre is the Bank s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice...
PURPOSE:To provide general customer service in respect to medical business customers.PRIMARY RESPONSIBILITIES:Receive and respond to Medical emergency lines and ensure 24 hour coverage.Resolve customers' communication through electronic and physical channels (Emails and walk in clients).Issuance of both in and outpatient approvals for admissible requests for insured members.Communication to stake...
Core ResponsibilitiesAdministrative Duties:Ensure the Medical centre operates and provides healthcare services within stipulated operating hours at all times.Staff Management: attendance to duty, absenteeism, leave, performance, staff discipline and adherence to company policies and procedures.Report all incidence that occur in the within the stipulated guidelinesEnsure the Medical centre has suf...
Bliss Medical Centre is a leading provider of medical services in East Africa, providing accessible, affordable and quality healthcare services. We are the fastest growing chain of modern outpatient medical services with over 80 Medical Centres. Core Responsibilities Administrative Duties: Ensure the Medical centre operates and provides healthcare services within stipulated operating hours at all...
JOB SUMMARY:To ensure accurate and complete billing of patient services in accordance with Imara Hospital's defined policies, procedures, standards and strategiesKEY RESPONSIBILITIES:Ensure smooth Billing and invoicing process in both cash and cooprate.Preauthorisation process as per the insurance requirements.Handling admissions and discharges.Providing the required reports and responding to inq...
JOB SUMMARY:To ensure accurate and complete billing of patient services in accordance with Imara Hospital's defined policies, procedures, standards and strategiesKEY RESPONSIBILITIES:Ensure smooth Billing and invoicing process in both cash and cooprate.Preauthorisation process as per the insurance requirements.Handling admissions and discharges.Providing the required reports and responding to inq...
The Imara Mediplus Centre is a multi-specialty outpatient medical facility, attended by doctors and specialists, focused on providing holistic all inclusive care.We create better lives, by providing access to world-class healthcare services with compassion JOB SUMMARY: To ensure accurate and complete billing of patient services in accordance with Imara Hospital s defined policies, procedures, sta...
Responsibilities Administrative Duties: Ensure the Medical centre operates and provides healthcare services within stipulated operating hours at all times. Staff Management: attendance to duty, absenteeism, leave, performance, staff discipline and adherence to company policies and procedures. Ensure that the service rendered far exceeds the patients expectations and meets the standards set by com...
The MEL Specialist will manage the monitoring, evaluation and learning activities, including developing and implementing the MEL framework, performance indicators, MEL tools, and data quality assurance processes.He/she will ensure the timeliness and validity of data entry and analysis and its effective use for decision-making and project learning.The MEL Specialist will oversee and coordinate all...
ResponsibilitiesAdministrative Duties:Ensure the Medical centre operates and provides healthcare services within stipulated operating hours at all times.Staff Management: attendance to duty, absenteeism, leave, performance, staff discipline and adherence to company policies and procedures.Ensure that the service rendered far exceeds the patients' expectations and meets the standards set by compan...
Core ResponsibilitiesPatient clinical management at Medical Centre; Diagnosis and treatment of patients by taking proper history, make appropriate diagnosis and carry out relevant treatment plan.Proper documentation of EMR (Electronic Medical records) , in line with patient privacy and confidentiality.Oversee the efficient referral of patients in liaison with other departments to other practition...
Bliss Medical Centre is a leading provider of medical services in East Africa, providing accessible, affordable and quality healthcare services. We are the fastest growing chain of modern outpatient medical services with over 80 Medical Centres. Responsibilities Administrative Duties: Ensure the Medical centre operates and provides healthcare services within stipulated operating hours at all time...
The Centre for Human Rights and Policy Studies (CHRIPS) is an independent think tank,research and policy development centre. CHRIPS invests in the generation and dissemination of0 knowledge that facilitates the development of innovative and effective policy solutions to the pertinent security challenges in Africa. The MEL Specialist will manage the monitoring, evaluation and learning activities, ...
Position OverviewThe main objective of the functionData Entry to the Asset management system and any work the IT team allocates.Roles and ResponsibilitiesCalling staff to get their allocated assets (laptops, tablets, etc.) details and specifications.Entering the asset information into the Asset Management System.And any work allocated by the IT team.Key QualificationsA minimum of a high school di...
As a frontrunner in the area of sustainable economic development, Solidaridad seeks to create prosperity for everyone that respects both the people and the planet. With almost 50 years of experience, experts in the field and pragmatic collaboration with influential partners in and around the supply chain, Solidaridad develops smart solutions that bring lasting positive impact. Position Overview T...
A. TasksAdvise the focal point at the Ministry of Information, Communications and The Digital Economy, as well as national agencies and other stakeholders of the Digital Dialogue on strategic and political opportunities as well as conceptual and technical issues inimplementation of the dialogue;Establish and further develop the local network of stakeholders, including research institutions, regul...
Bliss Medical Centre is a leading provider of medical services in East Africa, providing accessible, affordable and quality healthcare services. We are the fastest growing chain of modern outpatient medical services with over 80 Medical Centres Core Responsibilities Patient clinical management at Medical Centre; Diagnosis and treatment of patients by taking proper history, make appropriate diagno...
Bliss Medical Centre is a leading provider of medical services in East Africa, providing accessible, affordable and quality healthcare services. We are the fastest growing chain of modern outpatient medical services with over 80 Medical Centres Responsibilities Measurable Deliverables EMR audits on 100% of all Clinicians monthly. 100% of planned Continuous Medical Education sessions. 96 Billing a...
Bliss Medical Centre is a leading provider of medical services in East Africa, providing accessible, affordable and quality healthcare services. We are the fastest growing chain of modern outpatient medical services with over 80 Medical Centres Responsibilities Measurable Deliverables EMR audits on 100% of all Clinicians monthly. 100% of planned Continuous Medical Education sessions. 96 Billing a...
PURPOSE: Responsible for care facilitation/cost containment and call centre reachability. PRIMARY RESPONSIBILITIES: Issuance of approval to insured members seeking both inpatient and outpatient care as per policy guidelines. Monitor cost, average length of stay on inpatient cases. Issue guidance on Pre-authorized optical, dental and scheduled procedures Conduct Hospital visits whenever the insure...
PURPOSE:Responsible for care facilitation/cost containment and call centre reachability.PRIMARY RESPONSIBILITIES:Issuance of approval to insured members seeking both inpatient and outpatient care as per policy guidelines.Monitor cost, average length of stay on inpatient cases.Issue guidance on Pre-authorized optical, dental and scheduled proceduresConduct Hospital visits whenever the insured memb...
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