Job Description Overview of the role To enhance the knowledge and skills of both internal & external stakeholders regarding the company's products and services with a direct aim of improving sales performance, customer satisfaction, and ultimately, the overall success of the organization. The ideal candidate will collaborate closely with sales to support, develop, and implement training programs ...
Ensure all internal & external personnel are equipped to meet the demands of their roles, fostering a culture of continuous improvement and professional growth through designing, and delivering a combination of hands-on training, workshops, and digital learning materials.Develop comprehensive training materials, including manuals, slide decks, and e-learning modules, tailored to different learnin...
Job DescriptionOverview of the roleTo enhance the knowledge and skills of both internal & external stakeholders regarding the company's products and services with a direct aim of improving sales performance, customer satisfaction, and ultimately, the overall success of the organization. The ideal candidate will collaborate closely with sales to support, develop, and implement training programs fo...
Verde Edge Consulting Ltd is a new age executive HR consulting company based in Nairobi Kenya with operations running throughout the republic and the greater East Africa region. We are dedicated to revolutionizing HR practice in the new age through developing long term strategic partnerships with our clients. We are well placed to offer best breed of innovative solutions to our clients, whilst ma...
Verde Edge Consulting Ltd is a new age executive HR consulting company based in Nairobi Kenya with operations running throughout the republic and the greater East Africa region. We are dedicated to revolutionizing HR practice in the new age through developing long term strategic partnerships with our clients Overview of the role To enhance the knowledge and skills of both internal & external stak...
Overview of the roleTo enhance the knowledge and skills of both internal & external stakeholders regarding the company's products and services with a direct aim of improving sales performance, customer satisfaction, and ultimately, the overall success of the organization. The ideal candidate will collaborate closely with sales to support, develop, and implement training programs for commercial cu...
Systems analysisSystems, Data Analysis and designSystems Maintenance and high level SupportDocumentation and TrainingGathers and documents requirements and performs system analysis to identify key system needsAnalyzes business processes and workflows to identify opportunities for automation and improvement.Works closely with business stakeholders to understand their requirements and translate the...
About the role:Reporting to the Engineering Team Lead, the Field Engineer be involved with and not limited to carrying out Technical Surveys, conducting SunCulture product installations and aftersales. He will also be a pioneer of product knowledge and troubleshooting when it comes to the innovations of SunCulture products to our customers. Key Responsibilities:Project ManagementUndertaking Site ...
About the role:Reporting to the Engineering Team Lead, the Field Engineer be involved with and not limited to carrying out Technical Surveys, conducting SunCulture product installations and aftersales. He will also be a pioneer of product knowledge and troubleshooting when it comes to the innovations of SunCulture products to our customers. Key Responsibilities:Project ManagementUndertaking Site ...
About the role:Reporting to the Engineering Team Lead, the Field Engineer be involved with and not limited to carrying out Technical Surveys, conducting SunCulture product installations and aftersales. He will also be a pioneer of product knowledge and troubleshooting when it comes to the innovations of SunCulture products to our customers. Key Responsibilities:Project ManagementUndertaking Site ...
About the role:Reporting to the Engineering Team Lead, the Field Engineer be involved with and not limited to carrying out Technical Surveys, conducting SunCulture product installations and aftersales. He will also be a pioneer of product knowledge and troubleshooting when it comes to the innovations of SunCulture products to our customers. Key Responsibilities:Project ManagementUndertaking Site ...
About the role:Reporting to the Engineering Team Lead, the Field Engineer be involved with and not limited to carrying out Technical Surveys, conducting SunCulture product installations and aftersales. He will also be a pioneer of product knowledge and troubleshooting when it comes to the innovations of SunCulture products to our customers. Key Responsibilities:Project ManagementUndertaking Site ...
Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continent About the role: Reporting to the Engineering Team Lead, the Field Engineer be in...
Call Center Management:Oversee Call Center operations, including inbound and outbound customer interactions.Develop and implement best practices for call handling, escalation procedures, and quality assurance.Train and coach Call Center staff to deliver excellent customer service.Monitor call center metrics and KPIs to identify areas for improvement and optimize performance.Operational Efficiency...
As the Customer Experience Lead you will be responsible for ensuring an exceptional customer journey from onboarding to retention. This role requires a deep understanding of Call Center Operations, Customer Retention Strategies, and overall Customer Experience activities.ResponsibilitiesCall Center Management:Oversee Call Center operations, including inbound and outbound customer interactions.Dev...
Better Cooking Company t/a EcoSafi is a renewable energy clean cooking start up focused on the consumer market in Africa. Better Cooking Company (BCC) is introducing a modern, delightful, and clean way to cook at home. Enjoy the experience of quality cooking on LPG at the price of charcoal. BCC is now offering Kenyans the chance to save money while they enjoy clean and safe cooking. BCC is seekin...
Better Cooking Company t/a EcoSafi is a renewable energy clean cooking start up focused on the consumer market in Africa. Better Cooking Company (BCC) is introducing a modern, delightful, and clean way to cook at home. Enjoy the experience of quality cooking on LPG at the price of charcoal Summary As the Customer Experience Lead you will be responsible for ensuring an exceptional customer journey...
Our History Stan Consulting Group Limited was established in the year 2009, with an objective of providing a wide range of consulting services to our clients. We (SCG Ltd) are NITA Approved trainer (NITA/TRN/805) and IHRM certified trainer (IHRM C00304) Summary The Banking Sales Manager is responsible for leading and managing the sales team to achieve revenue targets, deliver exceptional customer...
Our History Stan Consulting Group Limited was established in the year 2009, with an objective of providing a wide range of consulting services to our clients. We (SCG Ltd) are NITA Approved trainer (NITA/TRN/805) and IHRM certified trainer (IHRM C00304) Summary The Banking Sales Team Leader is responsible for leading a team of banking sales representatives to achieve sales targets, deliver except...
The Banking Sales Manager is responsible for leading and managing the sales team to achieve revenue targets, deliver exceptional customer service, and promote the bank's products and services. The Sales Manager will develop and implement sales strategies, provide coaching and support to sales representatives, and collaborate with senior management to drive business growth.Roles/Duties & Responsib...
Leadership: Be the leader who your team looks up to. Improve processes to make your team more effective. Develop knowledge and domain expertise. Take ownership of what you and the team build and coordinate efforts across the team to ensure efficient completion of tasks. Eliminate obstacles that prevent your team from performing optimally.People Management: Actively seek to build a great team. Ens...
Field Service Manager AfricaRole Location KenyaWe are excited to be looking for a talented and experienced Field Service Manager to join our Emerging Markets team in Africa.We're looking for people who have technical engineering experience (electrical/mechanical) ideally from within a medical device background, proven people management skills and who are happy to be in the field travelling within...
Role DescriptionAs the Manager - Learning and Development (Commercial), you will play a pivotal role in delivering a workforce that is customer oriented, expert on M-Gas product and services by designing and delivering, engaging trainings and inspiring staff to take responsibility for their personal career development.QualificationsNeeds AnalysisConduct thorough needs assessments to identify lear...
Purpose of the Job:The job holder will be rresponsible for driving Rafiki MFB business development strategies towards growth of deposits, loans and revenues from existing and new customers in line with the Bank's strategic goals. Duties and responsibilities:Strategic planning and ImplementationResponsible for overseeing the objectives and implementation of Rafiki MFB business development strategi...
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