product support manager jobs

SalesPromote and sell ILAM s investment products to achieve the annual set target.Prepare & deliver proposals / presentations to prospective and existing clients.Sign up, manage and retain clients and their portfolios.Understand the client s risk and return profile, recommend investment opportunities and ensure periodic investment portfolio review with the clients.Keep abreast with developments i...

Product Strategy and Vision: Guide and provide consultancy service to the Business Teams with regards to the requirements for the Branch and Group Shared Servces Processes. Provide technical innovations around all the processes being designed Drive business and process requirements documentation, solution design and solution developemet of all processes in scope. Drive Change Management and roll-...

Delivery of budget across all key finance metrics.Provide insights and recommendations to optimize pricing, promotions, and product mix to drive delivery of price mix and RGM initiatives With Commercial and portfolio expansion in line with the growth ambitions. Reduce debt and stock levels, Full NWC reconciliation and drivers monthly. Enhance efficiency of Internal Business Planning process to de...

Job Description Be part of the future of banking in Africa. We seek a dynamic and motivated person to deliver on a fascinating and impactful range of banking and financial services consulting projects. Join our highly competent team in Anglophone Africa to design and implement strategies for financial inclusion focused on the varied needs of emerging markets and segments. We work closely with our...

Relationship Management and Cross-Selling: Time split 85 the first point of contact for customers in the portfolioDrive any required communication to customers in the portfolioProactively target and recruit clients, through referrals from existing customer portfoliosProactively engage customers in existing portfolios to onboard close family members as part of the family banking strategyEnsure new...

Training Program Development: Develop comprehensive training programs and materials for field staff and sales agents, including product knowledge, sales techniques, collection practices and customer service skills.Training Delivery: You will be required to deliver engaging and interactive training sessions with field staff and agents and also audit and ensure continuous improvement of the trainin...

JOB SUMMARY:The Portfolio Director, REAP Durable solutions, will lead the entire portfolio of work related to social and economic inclusion of refugees, IDPs and host communities. This includes the development and deepening of programmatic approaches, high quality implementation, partnership management and scaling of refugee-focused social and economic inclusion programming across BOMA's footprin...

Watu Credit Limited is a dynamic and fast-growing non-bank finance company. Watu Credit Limited harnesses technology to offer unsecured lending, primarily via mobile services. We aim to become the leading African provider of a broad set of inclusive financial products, delivered through technology in a fast, efficient and professional manner What you will do: The Secondary Marketplace Department ...

CUSTOMER CARE MANAGER Contract Type Permanent Country KENYA Location Nairobi Your opportunity Sidel is looking for a self motivated Cluster Customer Success Specialist / Customer Care Manager who will be part of the Customer Management organization reporting to the Lead Customer Care Manager. The incumbent will be responsible for supporting customer requests for emergencies, troubleshooting and t...

The Portfolio Director, **Climate-Adapted Economic Inclusion (**Green REAP), will lead BOMA's entire portfolio of work related to climate resilience. This includes the development and deepening of programmatic approaches, high quality implementation and partnership management and scaling of climate-adapted social and economic inclusion programming across BOMA's footprint in the ASALs.The role wil...

Collaborate with marketing and sales to design and deploy merchant and customer acquisition plans, rules of engagement, sales processes, route to market, digital marketing, CVM, toolkits, CX support, training manuals and key performance metrics for new digital lending products / enhancements.Use customer insights and market deep knowledge to develop quick scale to value customer and merchant acqu...

Planning, implementing and reporting marketing demand generation campaigns to grow our pipeline and revenue in our East Africa client base. This will include managing the blending of campaign materials from the global Demand Generation team and global priorities, along with those of the Divisions and local country demands.Managing a local events team and vendors to deliver on in person, hybrid an...

IT jobs in Kenya. Job Description Reporting to the Venture Management Tribe Lead, The Venture Portfolio Manager will be responsible for planning, developing, and executing key strategic initiatives and establishing key ventures inline with Safaricom Group goals and objectives. Primary objective will be to execute key strategic and cross-functional initiatives and establish envisaged venture s in ...

We are PZ Cussons. Our purpose is For everyone, for life, for good.Sustainability and the wellbeing of people, families and communities everywhere are at the heart of everything that we do.Since our founding in 1884, we have been creating products to delight, care for and nourish consumers. Across our core categories of Hygiene, Baby and Beauty, our trusted and well-loved brands include Carex, Cu...

1.\tSales Strategy:a.\tDevelop and execute a sales strategy tailored to the Horeca sector to achieve revenue targets and market share growth.b.\tIdentify opportunities for product placement, promotion, and expansion within Horeca establishments.c.\tCollaborate with the marketing team to develop targeted campaigns and promotional activities to drive sales.2.\tCustomer Relationship Management:a.\tB...

Collaborate with marketing and sales to design and deploy customer acquisition plans, rules of engagement, sales processes, route to market, digital marketing, CVM, toolkits, CX support, training manuals and key performance metrics for new digital Insurance, Wealth & VAS products / enhancements.Use customer insights and market deep knowledge to develop quick scale to value customer acquisition pr...

Job SummaryResponsible for recruiting and maintaining a portfolio of premier clients, by selling a high-quality, relationship-oriented, financial planning service, supported by a dedicated Account Executive. Clients are recruited from the existing Bank customer base and externally with the aim of developing significant sales, and high levels of client satisfaction through a mutually beneficial re...

Quality management: Sample and visually monitor quality of all import s products, Local manufacturing products, stocks in the trade, received, and ensure all products being dispatched meet the quality requirements and product labeling to comply with country specific quality standards.Analysis: Ensure to drive and guide primary analysis of customer return, field defects and ensure to deliver the a...

Develop Marketing Strategies: Collaborate with senior management and regional marketing teams to develop comprehensive marketing strategies aligned with business goals and objectives. This includes identifying target markets, defining positioning, and outlining tactics to reach and engage customers.Campaign Management: Plan, execute, and oversee marketing campaigns across various channels such as...

About the role: You will play a crucial role in ensuring that our agents and staff are equipped with the knowledge and skills necessary to meet their KPIs towards measurable business outcomes . This position will require extensive travel within the country. What you would be expected to do Training Program Development: Develop comprehensive training programs and materials for field staff and sale...

About the roleThis strategic role will be the interface between our business and the key internal and external stakeholders. These stakeholders include government officials, driver partners, the local operations team, country and regional management, and HQ teams (ie Growth Analytics, Expansion, Global Operations, Marketing, Product, Regulatory, CS).This is a critical, impactful and highly reward...

About the role This strategic role will be the interface between our business and the key internal and external stakeholders. These stakeholders include government officials, driver partners, the local operations team, country and regional management, and HQ teams (ie Growth Analytics, Expansion, Global Operations, Marketing, Product, Regulatory, CS). This is a critical, impactful and highly rewa...

Customer Sales and service: - 45%Identify potential sales opportunities with new & existing Customers and subsequently sell and deliver.Identify the opportunity to introduce Product Specialists to Customers and subsequently to ensure delivery and sales.Formulate business development strategies and objectives to meet changing market needs.Monitor the level of complaints and quality of handling of ...

Helping Women Graduate from Extreme Poverty The BOMA Project is a U.S. nonprofit and Kenyan NGO with a proven track record, measurable results and a transformative approach to alleviating poverty and building resiliency in the drylands of Africa. JOB SUMMARY: The Portfolio Director, REAP Durable solutions, will lead the entire portfolio of work related to social and economic inclusion of refugees...