product service management jobs

Customer service jobs in Nairobi. Your opportunity Sidel is looking for a self motivated Cluster Customer Success Specialist / Customer Care Manager who will be part of the Customer Management organization reporting to the Lead Customer Care Manager. The incumbent will be responsible for supporting customer requests for emergencies, troubleshooting and technical assistance during the warranty and...

Description Mascor is a Company consisting of franchised Automotive, agricultural mechanisation, construction, forestry and fuel. With more than 50 years in the industry, we offer prestige brands such as John Deere, Toyota and Warath while our highly skilled staff provides professional and high-quality service and standards of workmanship. Mascor is currently looking for a Service Advisor respons...

Product Strategy and Vision: Guide and provide consultancy service to the Business Teams with regards to the requirements for the Branch and Group Shared Servces Processes. Provide technical innovations around all the processes being designed Drive business and process requirements documentation, solution design and solution developemet of all processes in scope. Drive Change Management and roll-...

Job Ref. No: JLIL 219 Role Purpose The role holder will be responsible for cultivating, maintaining, and expanding Bancassurance relationships to drive revenue growth through exemplary customer service. The role focuses on meeting retention targets, increasing portfolio profitability, and expanding the portfolio through benefits upselling, proper loading, and claims control. Main Responsibilities...

Duties and ResponsibilitiesLearn with passion and diligence new business scenarios and process to constantly improve his/her ability to deliver an outstanding customer experienceShare the Values of Integrity, Respect, Innovation, Professionalism and Commitment and apply them on his/her daily working and personal lifeUnderstand in deep the assigned role and provide his/her best effort to fulfil th...

Job Description Lead and manage the CIB (Corporate & Investment Bank) Operations service fulfilment function in Country (comprising Global Markets, Investment Banking, Client Managed Services, Transactional Products) across CIB product lines and asset classes in line with regulatory requirements, market rules, directives, policies and deadlines to achieve defined targets and quality standards and...

Customer service jobs. Reports to: the COO,Location: Ruiru,Gross Salary: Ksh 35-40K, Our client is a Start-up in the ISP space and they are looking to hire a Client Support Executive. The successful candidate will ensure client satisfaction, address technical issues, and maintain strong customer relationships. You will be required to have a combination of technical knowledge, communication skills...

KPMG is a professional service company, being one of the Big Four auditors, along with Deloitte, EY and PwC. Seated in Amsterdam, the Netherlands, KPMG employs 174,000 people and has three lines of services: audit, tax, and advisory.Position Summary This role seeks an experienced professional to lead our team of UI/UX designers in researching, designing, and implementing digital products that are...

SalesPromote and sell ILAM s investment products to achieve the annual set target.Prepare & deliver proposals / presentations to prospective and existing clients.Sign up, manage and retain clients and their portfolios.Understand the client s risk and return profile, recommend investment opportunities and ensure periodic investment portfolio review with the clients.Keep abreast with developments i...

Social media management of all accounts; Monthly concept notes generation and content management. Analysis of monthly social listening report.Supervise and train community managers on social media response.Blog management on the websiteQuarterly consolidated digital report on performance of the pages.Event management and planning for sales and marketing functions i.e. Roadshows, supermarket launc...

Job Ref. No: JAML019Role Purpose:The role holder is responsible for overseeing the strategic direction, business development initiatives, operational activities, corporate governance, leadership, and culture within the department of the organization. This role requires strong expertise in asset management, regulatory compliance, and leadership to ensure the achievement of business objectives and ...

Requirements:A degree in real estate, property management, business administration, or a related field is preferred.Minimum 1 year's experience in property management or a similar role.Proficiency in Microsoft Office.Understanding of sales principles.Strong organizational and time management skills.Excellent communication skills.Good customer service skills.

About the jobResponsible for making sure the implementation of Ed-admin is completed quickly and effectively. Working closely with new clients to get them up and running using the application as well as helping to support them once they are using it. The position also involves close interaction internally with management as well as the development team to help convey the client's needs and turn t...

They have trained and collaborated with some of the most prominent emerging tech-based companies, as well as large corporates in East Africa and projects across the region.The Marketing Executive will oversee all marketing efforts for our group as outlined below.The position requires an individual willing to work in a dynamic entrepreneurial environment and who is a self-starter.ResponsibilitiesA...

Here at Ed-admin, we develop innovative and creative products and services that provide powerful solutions. We offer learning management software, tailor-made educational solutions, large-scale management applications, business-to-business applications, business-to-client applications, and more.About the job Responsible for making sure the implementation of Ed-admin is completed quickly and effec...

Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR Solutions Salary RangeKSh 50,000 KSh 100,000/month Duties and Responsibilities Learn with passion and diligence new business scenarios and process to constantly improve his/...

Sidel is looking for a Project Manager Services who acts as the local technical Project Manager to manage and execute non-standard Services project activities, including Packaging, Line Conversion, Molds and Line ImprovementYour MissionUnderstand customer requests and translate his needs.Coordinate with all involved product divisions to provide a full complete solution answering customer needsSup...

Social media management of all accounts; Monthly concept notes generation and content management. Analysis of monthly social listening report.Supervise and train community managers on social media response.Blog management on the websiteQuarterly consolidated digital report on performance of the pages.Event management and planning for sales and marketing functions i.e. Roadshows, supermarket launc...

Job Description RESPONSIBILITIES: Sales Transactions: Process sales transactions accurately and efficiently. Handle cash, credit card, and digital payment methods following established procedures. Prospecting, Upselling and Cross-Selling: Identify opportunities to sell, upsell and cross-sell products based on customer needs and preferences. Maximize revenue by suggesting complementary items. Inve...

KAPA is a leading manufacture of edible oils, margarine, baking powder, detergent powder such as toss, laundry and toilet soaps and glycerine. Responsibilities Social media management of all accounts; Monthly concept notes generation and content management. Analysis of monthly social listening report. Supervise and train community managers on social media response. Blog management on the website ...

Q-Sourcing Servtec Group is a global management consulting firm that helps people make significant improvements to their business performance and realize their most important career goals.Job Summary A customer Relationship officer, the primary responsibility is to ensure that customers have a positive and satisfying experience when interacting with the company or its products. They are in-charge...

Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Job Ref. No: JLIL 219 Role Purpose The role holder will be responsible for cultivati...

Uber is evolving the way the world moves. By seamlessly connecting riders to drivers through our apps, we make cities more accessible, opening up more possibilities for riders and more business for drivers Summary This role is a rare opportunity to support the growth of Grocery and Retail with a strong sense of ownership. This role calls for a rare combination of operational mindset, savvy number...

In this Field Sales Specialist positionYou will implement field sales plans and processes, including providing input for sales forecasting, budgeting, etc.You will deliver sales objectives and revenue growth for a defined geographic region, product line or market segment.You will secure new business and build on existing core business through repeat orders.You will answer inquiries, resolve probl...