Job SummaryTo guide customers with their questions and addresses issues regarding products or services at the 24-hour contact centre, which includes but not limited to:Job DescriptionImmediate management of inbound and outbound calls in line with contact centre call guidelines/etiquette and provide solutions to customers in a professional way within the stipulated TATs.Escalate All complaints/fee...
Job DescriptionSupports overall site Research Program for cereals aimed at establishing a Centre of Expertise (CoE) in Research for new genetic trials, new technology screening and developing crop production & processing improvement programs to improve productivity.Helps implement the annual crop calendars as developed by the requesters and translated by the Seeds specialist/Crop manager.Ensures ...
The British High Commission in Nairobi is the diplomatic mission of the United Kingdom in Nairobi. It is located in the Upper Hill area of Nairobi.The British High Commission in Kenya maintains and develops relations between the UK and Kenya Main Purpose of Job: The Governance Adviser (public sector governance) is an exciting role leading on a high-profile portfolio. It is a great opportunity to ...
Job Summary To guide customers with their questions and addresses issues regarding products or services at the 24-hour contact centre, which includes but not limited to: Job Description Immediate management of inbound and outbound calls in line with contact centre call guidelines/etiquette and provide solutions to customers in a professional way within the stipulated TATs. Escalate All complaints...
The Kenya National Examinations Council (also referred to as KNEC or the Council) was established in 1980 under the Kenya National Examinations Council Act Cap 225A of the Laws of Kenya. This Act (Cap 225A of 1980) was repealed in 2012 and replaced with KNEC Act No. 29 of 2012. The duties and responsibilities of the officer will entail: Liaising with consultants, resource persons, and other stake...
Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Job Summary To guide customers with their questions and addresses issues regarding products or services at the 24-hour contact centre, which includes but not lim...
The International Livestock Research Institute (ILRI) works to improve food security and reduce poverty in developing countries through research for better and more sustainable use of livestock. ILRI is a CGIAR research centre part of a global research partnership for a food-secure future. Responsibilities The assignment shall entail: Program reporting and administration Plan the project cycle fo...
MAIN DUTIES AND RESPONSIBILITIES:Strategic Planning and Development:Design, develop, and implement a comprehensive M&E framework and plan, tailored to the specific context of each country.Collaborate with country teams to align the M&E framework with local needs and contexts.Data Collection and Analysis:Develop and oversee data collection tools and methodologies ensuring data quality and integrit...
Mission Statement for the Role:Recruit and develop a highly efficient commission-only sales agents team to meet the business objectives of the organisation.Overall Responsibility:Recruit, engage, activate and generate revenue from commission-only sales agents. Leverage business by activating and improving commission-only agent productivity.Financial:Responsible for hitting a target of 673 new ins...
The African Population and Health Research Center (APHRC) is an African-led and Africa- based international research institution committed to conducting high-quality and policy- relevant multidisciplinary research. Our goal is to generate evidence for meaningful action, engage with policymakers in the region to disseminate our research findings, influence policy decisions, and improve the quality...
Strathmore University is a Chartered University located in Nairobi, Kenya. It was the first multiracial and multi religious educational institution in English speaking Eastern Africa and more recently the first institute of higher learning to be ISO certified in East and Central Africa in 2004. MAIN DUTIES AND RESPONSIBILITIES: Strategic Planning and Development: Design, develop, and implement a ...
We believe EVERYONE in the world deserves access to the internet and affordable communications. Communications have an incredibly positive impact on improving the lives of individuals and accelerating the economic and social growth of developing countries; yet 4.4 billion people around the world are still unconnected and many more are poorly serviced Mission Statement for the Role: Recruit and de...
Job SummaryTo guide customers with their questions and addresses issues regarding products or services at the 24-hour contact centre, which includes but not limited to:Job DescriptionImmediate management of inbound and outbound calls in line with contact centre call guidelines/etiquette and provide solutions to customers in a professional way within the stipulated TATs.Escalate All complaints/fee...
Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Job Summary To guide customers with their questions and addresses issues regarding products or services at the 24-hour contact centre, which includes but not lim...
About the role The job holder will implement a process that will identify and?develop the capability?of BURN service centres and partners who will then deliver exceptional Aftersales and Carbon?support?for BURN products. The job holder will develop an evaluation framework & work with regional Service Centers/Stock points /Customer experience managers to assess the effectiveness of the Aftersales ...
The Kenya National Examinations Council (also referred to as KNEC or the Council) was established in 1980 under the Kenya National Examinations Council Act Cap 225A of the Laws of Kenya. This Act (Cap 225A of 1980) was repealed in 2012 and replaced with KNEC Act No. 29 of 2012. Kenya National Examinations Council (KNEC) is currently seeking to employ competent personnel to fill the following vaca...
About the roleThe job holder will implement a process that will identify and?develop the capability?of BURN service centres and partners who will then deliver exceptional Aftersales and Carbon?support?for BURN products. The job holder will develop an evaluation framework & work with regional Service Centers/Stock points /Customer experience managers to assess the effectiveness of the Aftersales &...
The KEMRI Wellcome Trust Research Programme (KWTRP) is based within the KEMRI Centre for Geographic Medical Research (Coast). Our core activities are funded by the Wellcome Trust. We conduct integrated epidemiological, social, laboratory and clinical research in parallel, with results feeding into local and international health policy JOB PURPOSE: The post-doctoral researcher will be responsible ...
JOB PURPOSE:We have an exciting opportunity for someone to contribute to research at the KEMRI-Wellcome Trust Research Programme (KWTRP), a leading research centre in Africa dedicated to investigating the primary causes of ill health and the development of health care systems on the continent. At KWTRP, we are not only committed to advancing scientific knowledge but also to fostering local resear...
About the role BURN is looking for an exceptional, efficient A Customer Care Escalation Agent to fill the role. The Aftersales Close Looping Agent will manage all Aftersales support activities. ?The key role will be good customer service to all customers that require aftersales service, troubleshooting, resolving, and escalating all aftersales issues reported by the customers through the BURN cus...
The KEMRI Wellcome Trust Research Programme (KWTRP) is based within the KEMRI Centre for Geographic Medical Research (Coast). Our core activities are funded by the Wellcome Trust. We conduct integrated epidemiological, social, laboratory and clinical research in parallel, with results feeding into local and international health policy JOB PURPOSE: We have an exciting opportunity for someone to co...
Qualifications/RequirementsBachelor Degree in Dental Surgery (BDS)Registered and with a valid license from Kenya Medical Practitioners and Dentists CouncilCertificate in Basic Life Support (BLS)At least One (1) year post-internship experienceProficient in computer applicationsGood communication skills
Qualifications/RequirementsBachelor Degree in Dental Surgery (BDS)Registered and with a valid license from Kenya Medical Practitioners and Dentists CouncilCertificate in Basic Life Support (BLS)At least One (1) year post-internship experienceProficient in computer applicationsGood communication skills
Qualifications/RequirementsBachelor Degree in Dental Surgery (BDS)Registered and with a valid license from Kenya Medical Practitioners and Dentists CouncilCertificate in Basic Life Support (BLS)At least One (1) year post-internship experienceProficient in computer applicationsGood communication skills