Phone customer service jobs

Customer Service Jobs In Kenya. Job SummarySpringboard Capital Ltd is seeking to hire a Customer Experience Executive Reporting to the Customer Experience Coordinator. The job holder will handle all aspects of customer service including customer communication, enquiry handling, customer relations, complaints handling and ensure high quality services to customers in accordance with the best practi...

In this role, your responsibilities and duties may include:Provide customer services which remain in the market to end customers & /or travel agents via phone, face to face, email & / or queue Carry out reservations, rebookings, M & M inquiries and special service requests for end customer Assist travel agents with all product inquiries including waitlist processing, cross border requests, STPC i...

In the 2008, the holding company changed its investment strategy and financial lending to its members on short term periods at agreed interest rates. Members shares were to be used as financial guarantee and security for the lending. This marked the beginning of a formal financial lending institution Springboard Capital Limited. JOB SUMMARY Springboard Capital Ltd is seeking to hire a Customer Ex...

Opened in 1954, The Nairobi Hospital has excelled in medical expertise and services provision and has deservedly earned recognition throughout East Africa and beyond as an advanced diagnostic, treatment and referral centre. Expansive investment in latest technology and medical equipment has enabled us establish leadership in medical procedures both in Kenya and outside.REF: TNH/HRD/MISD/12/2023 R...

Opened in 1954, The Nairobi Hospital has excelled in medical expertise and services provision and has deservedly earned recognition throughout East Africa and beyond as an advanced diagnostic, treatment and referral centre. REF: TNH/HRD/MISD/12/2023 SUMMARY Reporting to the Head of ICT, the successful candidate will be responsible for managing the delivery of consistently high-quality IT services...

At Sidian Bank, we recognize the significant accountability and inherent risks that an entrepreneur takes to make his ideas and dreams a reality. It is for this reason that our mission is to empower entrepreneurs to create wealth through provision of transformational financial solutions that meet entrepreneurs needs and facilitate growth through convenience and choice. JOB PURPOSE Reporting to th...

Customer Service Jobs In Kenya. Cigna Corporation is a global health service company. We provide healthcare products and services, group disability, life and accident insurance and international insurance directly to individuals through employers and intermediaries.Cigna s mission is to improve the health, well-being and peace of mind of those we serve.Our people make all the difference in our su...

ENGIE is a leading world group that provides low-carbon energy. Our group is a global reference in low-carbon energy and services. Job Purpose/Mission The Customer Experience Department leads Support excellent (country-specific) customer experience through a smart customer journey and insightful, responsive analysis. Customer care officers help Engie Energy Access Kenya to develop strong relation...

Customer Service Jobs In Kenya. About ENGIE BU Africa ENGIE Energy AccessENGIE Energy Access is a leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa, with a mission to deliver affordable, reliable and sustainable energy solutions and life-changing services with exceptional customer experience. The company is a result of the integration of Fenix International, ENGIE Mobisol ...

Project Summary: The five-year USAID Communication for Development Support project will support the implementation of Outreach and Communication Strategies, as well as regional communications for USAID/Kenya and East Africa and USAID/Somalia. The project will use strategic communications approaches to engage stakeholders within Kenya, East Africa, and Somalia on U.S. Government strategic objectiv...

Customer Service Jobs In Kenya.Gross salary: Ksh 45k Ksh 60k,Our client is in a very well-reputed healthcare facility looking to hire a Customer Service Executive to provide customer interactions with the use of data and systems, and would be keen on someone who has the technical know-how to implement and improve these processes.Responsibilities Act as the first point of contact for clients. Hand...

Answer phone calls from customers and responding to customer inquiries and complaints;Research on required information using available resources;Provide customers with the service and product information;Identify, escalating priority issues and reporting to the high-level management;Route inbound calls appropriately.

Job Description Required Abilities: Adaptability and accountability. Fluency in multiple languages may be desired. Ability to ask prying questions and diffuse tense situations. Required Work Experience : Call Center Representative Degree : Bachelor of Commerce - BCom | Bachelor of Arts - BA Required Knowledge : Strong time management and decision making skills. More education or experience may be...

The main responsibility of the job holder will be to provide efficient and effective customer service through the bank s communication channels to internal and external customers with utmost level of consistency and quality.Job Description Handle phone calls, emails, live chat messages, SMS texts, and support tickets for the bank.Attend to Communication via other forms of Media such as social med...

Devimpact Institute is a leading provider of research, training and consultancy services to international development organizations. We assist our partners to increase the impact and efficiency of their social interventions by providing a range of innovative solutions for sustainable results. Summary We are looking for a savvy Client Relations Officer who is willing to learn and grow to join our ...

Gross Salary: 40,000,Our client is seeking to hire a motivated and customer-focused showroom call center Customer Care Representative to join their dynamic team. As a Showroom Call Center Customer Care Representative, you will be responsible for addressing customer inquiries, providing product information, resolving issues, and ensuring customer satisfaction over the phone and through electronic ...

Key Duties and Responsibilities: 1. Patient Interaction: Warmly greet patients upon arrival and departure. Address and resolve patient inquiries, concerns, and complaints in a timely and professional manner. Ensure patients feel comfortable and informed about their appointments and treatments. Provide information on dental services, insurance coverages, and payment options. 2. Appointment Managem...

Africare is one of the most experienced and largest African-American led non-profit international development organizations, and we are leaders in development assistance to Africa. Since our founding in 1970, Africare has delivered more than $1 billion in assistance to tens of millions of men, women and children across the African continent. JOB PURPOSE Working closely with the Centre Manager, Ph...

Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Job Ref. No: JLIL188 Role Purpose The main purpose is to play a key role in ensuring...

Reeds Africa consult (RAC) offers a broad scale of Human resource services designed to provide professional supports for the growing needs of today s corporate organizations. Our services includes the entire employee life cycle in an organization from the point of recruitment, training and development, policy development, compliance audits, provision of HR tools to achieve overall business succes...

Duties & ResponsibilitiesResponsible for signing up /enrolling new customers to use LPG gas and accessories offered by the company in their houses, preferably in the kitchen areaVerify customer identification by checking original documents. Call back on the telephone line to confirm the phone number.Satisfactorily take the customer through the contract ahead of installation.Request the customer t...

Reeds Africa consult (RAC) offers a broad scale of Human resource services designed to provide professional supports for the growing needs of today s corporate organizations. Our services includes the entire employee life cycle in an organization from the point of recruitment, training and development, policy development, compliance audits, provision of HR tools to achieve overall business succes...

The key duties and responsibilities for the position include; 1. Customer engagement through calls 2. Customer calls backs for data verification 3. Keep track of assigned accounts to identify outstanding debts 4. Negotiate pay off deadlines or payment plans 5. Manage multiple delinquent accounts and implement debt collection strategies 6. Ensure policies and procedures for debt recovery are follo...

Sales & Marketing Jobs In KenyaTitle: Field Trade Developer RepresentativeLocation: Makueni, Kericho, Eldoret, Meru, Kiambu, Kikuyu, Kangemi, Ruaka, Limuru, Ngong, Kawangware, Utawala, Thika, South B, Kamakis, Donholm, Chuka, Chogoria, Nyeri, Nanyuki, Embu, Kirinyaga, Isiolo, Kiambu, Muranga, Machakos, Mombasa, Taita Taveta, Kwale, Kitui, Voi, Makueni, Kericho, Nandi, Baringo, Siaya, Homabay, Kis...