Job Description Receive and respond to Windows 365 related reactive questions from customers via phone, chat, email, or other channels. Use your knowledge of Windows 365, Windows Intune, Microsoft Identity Management, and other related technologies to diagnose and resolve customer issues. Work on common issues such as provisioning, identities, session connectivity, client side, resizing, performa...
DAI is a global development company working on the frontlines of international development consulting. We are committed to shaping a more livable world. We tackle fundamental social and economic development problems caused by inefficient markets, ineffective governance, and instability. We work with a wide range of clients, including national and local governments, bilateral and multilateral dono...
Job Purpose: The primary purpose of this role is in the areas of computer operations, user and desktop support (hardware and software), helpdesk, and data management. Monitors, operates, or coordinates and assists others in the operation of computer hardware, software, and peripherals in order to achieve desired results. Requires minimum supervision. Updates Group ICT Manager on arising IT issues...
Job Highlight: In this role, you will be based in Nairobi office and provide Tier I & Tier II support in a high volume capacity responding to calls among a small team. You will be supported by the Global IT Team. You will report to the IT Technical Manager and to the WRI Africa Director of Finance and Operations. What will you do: Escalate priority support issues to senior staff or corporate tech...
Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act a...
Basic Qualifications Good in-depth troubleshooting to resolve straightforward Linux and network related technical problems. Strong troubleshoot connectivity problems across the different layers of the OSI model from the Linux stand point of view using tools like ping, traceroute, ifconfig, tcpdump, etc. Good understanding of Networking fundamentals like CIDR notations, OSI model, HTTP/HTTPS, DNS,...
The IT Support Specialist III is an advanced position in which the candidate will be dedicated and mission-oriented regarding tasks, projects, and functions related to the position. In addition to reflecting our core values, the ideal candidate enjoys helping others reach their goals, exhibits initiative, and is excellent at critical thinking, solving problems, handling multiple priorities, and c...
Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Job Summary To maximise the customer experience by ensuring that continuous quick and efficient service is delivered to all Cash Customers through mentoring, coa...
Apollo helps farmers in emerging markets increase their profits. We use agronomic machine learning, remote sensing, and mobile technology to help farmers access credit, high-quality farm inputs, and customized advice. Our first product is a customized package of farm inputs, farming advice, and credit delivered to farmers in Kenya. About the Role We are seeking a driven and eager-to-learn recent ...
ROLE SUMMARY The Meetings, External Engagements, & Travel (MEET) In-Market Service Ambassador Manager will be responsible for serving as the POC for event preparation and walkthroughs, post-event feedback and analysis, and on-site event day support in Africa. This role will also provide live support as needed and assist with promoting MPA accountability. Finally, this role will serve as the first...
Euro Exim Bank, an award-winning and high-performing global financial institution is seeking freelance-based professionals to sell trade finance services to exporters and importers worldwide. If you are truly passionate about sales and have outstanding selling skills, this role could be for you. Main features of the job, Freelance basis only (this is NOT a permanent position) Commission-based pay...
Job Overview We are seeking a dedicated computer technician to join our company. You will use your experience to collaborate with our team in repairing and maintaining computers, PCs, phones, tablets, and other related devices and peripherals. Must have Must have experience dealing with Hardware issues (diagnosis and repair), assembly, and disassembly of small electronics products, and must have ...
The Position End User, Workplace & Site Experience Specialist If you want to work for a company that makes a difference to people's lives all over the world, consider Roche. You're someone who wants to influence your own development. You're looking for a company where you have the opportunity to pursue your interests across functions and geographies. Where a job title is not considered the final ...
The Position End User, Workplace & Site Experience Specialist If you want to work for a company that makes a difference to people's lives all over the world, consider Roche. You're someone who wants to influence your own development. You're looking for a company where you have the opportunity to pursue your interests across functions and geographies. Where a job title is not considered the final ...
DanChurchAid s aim is to strengthen the world s poorest people in their struggle for a life in dignity. Our work is based on a Christian view of humanity with respect for every individual s rights and equal worth. DanChurchAid is rooted in the Danish National Evangelical Lutheran Church, but is active wherever we find the need is highest, regardless of religion, gender, political beliefs, race, n...
Description of the learning objectives and goals of the internship This internship is designed to provide a practical work experience to students or recent graduates in information technology or a related field. The intern will work together with the IT officer in fulfilling the day-to-day duties of the department. Proposed activities for the internship The Intern will have the opportunity to lea...
Roche is a global pioneer in pharmaceuticals and diagnostics focused on advancing science to improve people s lives. The combined strengths of pharmaceuticals and diagnostics under one roof have made Roche the leader in personalised healthcare a strategy that aims to fit the right treatment to each patient in the best way possible. The Position End User, Workplace & Site Experience Specialist If ...
JOB PURPOSE Find your purpose at Unilever. You will lead innovations, big and small, that will make our business win and grow. You will learn from brilliant business leaders and colleagues in a truly global and diverse culture to ultimately become a better you. If you are You will be the Regulatory Affairs Manager for East Africa cross Business groups in EA region and Personal care Africa lead fo...
JOB DESCRIPTION This position provides second-tier support to end users for either PC, server or mainframe applications, and hardware. provides complex, advanced-level user support in operating, maintaining and troubleshooting hardware and software assigned to employees to help them accomplish their work. This position also supports virtualization platforms that allow the organization to provide ...
POSITION SUMMARY: Population Council - Kenya has a large and growing portfolio of work to test innovative solutions and scale up successful strategies to improve the well-being of adolescents and young people, accelerate positive demographic trends, and strengthen the resilience of vulnerable populations to adapt to environmental shocks and stressors. The Research Associate I will lead a portfoli...
RESPONSIBILITIES Specific responsibilities include, but are not limited to:Act as the lead of Finance and Operations for JSI Kenya and the primary liaison with the JSI US office team for project financial, HR and operational management issues.Ensure compliance with JSI procedures and regulations, as well as any donor rules, in the implementation of projects and organizational activities. Finance ...
Job Purpose We are looking for an IT Support Engineer with an Operations Technology (OT) focus to join our on-site IT team at our Phone Local Assembly Plant in Kenya. This is a lead role reporting directly to the IT Systems Manager. Collaboration You would actively be collaborating with the rest of the team in a high-performance cross-functional work environment, including industrial engineering,...
This position provides second-tier support to end users for either PC, server or mainframe applications, and hardware. provides complex, advanced-level user support in operating, maintaining and troubleshooting hardware and software assigned to employees to help them accomplish their work. This position also supports virtualization platforms that allow the organization to provide support in a tim...
CONTEXT MSF OCB (Operational Center Brussels) Field ICT Team's mission is to enable, deploy and maintain a reliable, usable, and secured ICT ecosystem that supports and facilitates MSF OCB's operations on the field. Over the two last years, the team has been working on deploying a brand-new infrastructure that provides missions and projects with solid foundations for further digital transformatio...