patient care careers

Job Purpose:Reporting to the Team Leader Corporate Care Management, The role holder will be responsible for control and managing of the policy cycle through pre-authorization and case management, to ensure quality and cost effective care.Key responsibilities:Set the appropriate parameters for each admission (claim reserve, initial authorized cost and duration)Interact with clients and service pro...

Develop/review and monitor country/site-specific operating procedures, including for data collection and quality control, in line with the study protocolParticipate in development and review of study materials, including informed consent forms and data collection forms, to ensure appropriate contextualization and accurate translation local languages.Database testing to verify that error checks an...

Develop/review and monitor country/site-specific operating procedures, including for data collection and quality control, in line with the study protocolParticipate in development and review of study materials, including informed consent forms and data collection forms, to ensure appropriate contextualization and accurate translation local languages.Database testing to verify that error checks an...

Sidel is looking for a self motivated Cluster Customer Success Specialist / Customer Care Manager who will be part of the Customer Management organization reporting to the Lead Customer Care Manager. The incumbent will be responsible for supporting customer requests for emergencies, troubleshooting and technical assistance during the warranty and life-cycle of the equipment. He/She will also be l...

Gross Salary: 40,000,Our client is seeking to hire a motivated and customer-focused showroom call center Customer Care Representative to join their dynamic team. As a Showroom Call Center Customer Care Representative, you will be responsible for addressing customer inquiries, providing product information, resolving issues, and ensuring customer satisfaction over the phone and through electronic ...

We are a panel of finest international and nationwide healthcare experts who have come together to launch state-of-art healthcare facilities in Kenya. Our Values All the operations at Lifecare Kenya Ltd are guided by our deeply ingrained core values Requirement: Qualifications : BHMS / BAMS / BDS, MHA Experience: 3 to 8 years Don't Keep Share!:WhatsAppTweet

Job Purpose/Mission The Customer Experience Department leads Support excellent (country-specific) customer experience through a smart customer journey and insightful, responsive analysis. Customer care officers help Engie Energy Access Kenya to develop strong relationships with our customers by trouble shooting of technical issues, answering customer's questions, resolve problems, escalate and fo...

Job Purpose:Maintain the reception area by providing front office administrative services and customer care service to patients, AKU staff and the public by receiving and addressing inquiries in a professional and polished manner, while accounting for all daily financial transactions processed at the front desk/patient reception.Responsibilities:Provide outstanding customer services to patients, ...

ENGIE is a leading world group that provides low-carbon energy. Our group is a global reference in low-carbon energy and services. Job Purpose/Mission The Customer Experience Department leads Support excellent (country-specific) customer experience through a smart customer journey and insightful, responsive analysis. Customer care officers help Engie Energy Access Kenya to develop strong relation...

SoCha (a portmanteau of Social and Change) is an independent Monitoring, Evaluation and Learning (ME&L) firm that provides bespoke solutions to social challenges. Since our inception in 2010, we have grown from a consortium of globally-recognized experts who specialize in evaluating the effectiveness of development assistance, to a full-fledged ME&L services firm that specializes in advancing inn...

Scope of work and Deliverables The scope of work under this consultancy will specifically consist of: Map out relevant CSOs (including WROs), Care Work Organizations, and workers unions to be targeted with organizational strengthening activities on implementation of gender transformative policies. To understand the dynamic and evolving mapping of civil society organizations (CSOs), Care worker un...

In Kenya, Oxfam works with others to alleviate poverty and inequality. We work with the most vulnerable communities in the dry and remote northern regions, and in the impoverished slums of the capital, Nairobi. In Kenya, the highest poverty levels are in the northern pastoralist districts in some areas 95% of people fall below the poverty line. Scope of work and Deliverables The scope of work und...

The Aga Khan Academy Nairobi is operated by Aga Khan Education Service Kenya (AKESK), a non-profit organization, with close to a hundred years experience operating schools in Kenya. Our first formal schools were opened in 1918, and AKESK currently operates 11 schools in Nairobi, Mombasa, Kisumu and Eldoret, serving close to 5,000 students with a quality, affordable education. Role Summary As a Ca...

Welcome patients/clients and handle all customer enquiries and complaints, providing accurate information.Monitor call status for timely responses and appointment reminders.Follow up with clients regarding their experience and report findings.Monitor patient waiting times and ensure comfort.Ensure timely response to client calls and emails.Liaise with insurance companies for pre-authorization and...

The Kilimani Children s Clinic opened its doors to the public in November 2018.. Since then we have experienced a steady growth thanks to our dedicated team of consultant paediatricians, nurses and other health professionals. Role Description The Customer Service Representative ensures the highest level of customer care is given to all clients and no client leaves unsatisfied. The officer also en...

Job Summary: CARE knows that when barriers to progress are taken out of their way, women entrepreneurs are an unstoppable force. We know that when women business owners have the support, training, access to finance and digital skills they deserve, they thrive, creating opportunities not only for themselves but for everyone around them. Drawing on lessons from our own work and partners and collabo...

Gathering customer feedback of hospital services and products through questionnaire collection and in-patient ward visits. Formulating data collection tools e.g. questionnaires, survey tools etc. to gather information on external and internal customer satisfaction and ensure adequate supply. Compiling daily reports from the questionnaire collected from patient satisfactory questionnaires. Visitin...

Avenue Hospital was founded in 1995 for the purpose of managing the outpatient department at the Hospital, and to extend medical services to corporate clientele through an innovative concept of Managed Healthcare.Job Objective/Purpose Monitor ongoing quality, productivity, efficiency and cost effectiveness of services and liaison person with third party payers.Key Responsibilities Conducts daily ...

Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Job Ref. No: JHIL092 Role Purpose As the Assistant Manager, Care Navigation, you wou...

Job Description:As a Nurse at Lifecare Hospitals, you will be vital in delivering high-quality patient care and ensuring positive outcomes. You will work collaboratively with physicians, other healthcare professionals, and support staff to provide comprehensive nursing care to patients.Key Responsibilities:Provide direct patient care, including assessment, planning, implementation, and evaluation...

Provide direct patient care, including assessment, planning, implementation, and evaluation of nursing interventions.Monitor patient vital signs and report any abnormalities or changes in condition to the healthcare team.Assist physicians and other healthcare professionals during procedures and examinations.Maintain accurate and up-to-date patient records, including nursing assessments, care plan...

We are a panel of finest international and nationwide healthcare experts who have come together to launch state-of-art healthcare facilities in Kenya. Our Values All the operations at Lifecare Kenya Ltd are guided by our deeply ingrained core values. Requirements: Qualifications : Qualified Medical Doctor Experience: 10 to 14 years Don't Keep Share!:WhatsAppTweet

We are a panel of finest international and nationwide healthcare experts who have come together to launch state-of-art healthcare facilities in Kenya. Our Values All the operations at Lifecare Kenya Ltd are guided by our deeply ingrained core values Summary As a Nurse at Lifecare Hospitals, you will be vital in delivering high-quality patient care and ensuring positive outcomes. You will work col...