patient care careers

CARE knows that when barriers to progress are taken out of their way, women entrepreneurs are an unstoppable force. We know that when women business owners have the support, training, access to finance and digital skills they deserve, they thrive, creating opportunities not only for themselves but for everyone around them. Drawing on lessons from our own work and partners and collaborators around...

Sending pre-authorizations of Scheduled and non- scheduled admissions within the set guidelines. Follow-up on third party system delays.Following up on pre-approvals sent to insurers and notifying patient's on progress.Updating medical reports and progress reports to the insurer.Liaise with doctors on the day-to-day management of patients and obtain medical reports.Ensure smooth admission and dis...

Aga Khan University Hospitals in Karachi, Pakistan and Nairobi, Kenya are private, not-for-profit institutions providing high quality health care. The Main Hospitals serve as the principal sites for clinical training for the University s Medical Colleges and Schools of Nursing and Midwifery in Pakistan and East Africa. Position Summary The AKUH@Home field nurse aims to provide care that is compas...

About the Role As a Patient Support Specialist at My 1Health, you are vital in shaping the patient's experience. Your role is not just about direct interactions; it's about ensuring a seamless journey for each patient. From their initial inquiry through to post-treatment care, you will guide and support patients, ensuring a smooth, efficient, and compassionate journey. This involves not only addr...

Position SummaryThe AKUH@Home field nurse aims to provide care that is compassionate, safe, ethical, patient- and family-centered, culturally congruent and evidence-based to enhance quality of life, augment accessibility and continuity of care, and improve patient outcome. The position holder will be responsible for providing community based services which include comprehensive nursing assessment...

The Kilimani Children s Clinic opened its doors to the public in November 2018.. Since then we have experienced a steady growth thanks to our dedicated team of consultant paediatricians, nurses and other health professionals. Role Description The Customer Service Representative ensures the highest level of customer care is given to all clients and no client leaves unsatisfied. The officer also en...

My 1health is a full-service platform at the forefront of transforming the way patients access specialized healthcare services globally. We are not just redefining healthcare; we are revolutionizing the very experience of it. About the Role As a Patient Support Specialist at My 1Health, you are vital in shaping the patient s experience. Your role is not just about direct interactions; it s about ...

Job Purpose To provide exemplary customer service to internal and external customer, handle inquiries and carry out Marketing and Customer Service assignments. Duties and Responsibilities Gathering customer feedback of hospital services and products through questionnaire collection and in-patient ward visits. Formulating data collection tools e.g. questionnaires, survey tools etc. to gather infor...

Aga Khan University Hospitals in Karachi, Pakistan and Nairobi, Kenya are private, not-for-profit institutions providing high quality health care. The Main Hospitals serve as the principal sites for clinical training for the University s Medical Colleges and Schools of Nursing and Midwifery in Pakistan and East Africa. Job Purpose: Maintain the reception area by providing front office administrat...

About the Role The Patient Support Manager has a pivotal role within our organisation, responsible for leading the patient support team to deliver exceptional service and patient care. This role focuses on building a culture of excellence, fostering continuous improvement, ensuring efficient and patient-centric support services, and maintaining compliance. As the Patient Support Manager at My 1He...

JOB SUMMARY:The Regional Change & Deployment Manager for East & Central Africa (ECA) and Southern Africa (SA) Regionsis a role sitting within the Transformation team at CARE USA that has been created to deliver a number of high priority global projects implementing new systems and business processes across CARE's 40 country offices.The Regional Change & Deployment Manager has responsibility for m...

Job SummaryThe Regional Change & Deployment Manager for East & Central Africa (ECA) and Southern Africa (SA) Regions is a role sitting within the Transformation team at CARE USA that has been created to deliver a number of high priority global projects implementing new systems and business processes across CARE's 40 country offices.The Regional Change & Deployment Manager has responsibility for m...

AAR Healthcare is currently one of the largest providers of outpatient healthcare services in East Africa, with a network of 21 clinics across the country and serving over 300,000 clients annually from across the social divide. At AAR Healthcare, we employ experienced medical and management staff, and use internationally approved disease management protocols and drug formulary supported by the st...

Job Purpose: Maintain the reception area by providing front office administrative services and customer care service to patients, AKU staff and the public by receiving and addressing inquiries in a professional and polished manner, while accounting for all daily financial transactions processed at the front desk/patient reception. Responsibilities: Provide outstanding customer services to patient...

Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. Job Purpose: Reporting to the Team Leader Corporate Care Management, The role holder will be responsible for control and managing of the po...

Job Purpose:Reporting to the Team Leader Corporate Care Management, The role holder will be responsible for control and managing of the policy cycle through pre-authorization and case management, to ensure quality and cost effective care.Key responsibilities:Set the appropriate parameters for each admission (claim reserve, initial authorized cost and duration)Interact with clients and service pro...

Develop/review and monitor country/site-specific operating procedures, including for data collection and quality control, in line with the study protocolParticipate in development and review of study materials, including informed consent forms and data collection forms, to ensure appropriate contextualization and accurate translation local languages.Database testing to verify that error checks an...

Develop/review and monitor country/site-specific operating procedures, including for data collection and quality control, in line with the study protocolParticipate in development and review of study materials, including informed consent forms and data collection forms, to ensure appropriate contextualization and accurate translation local languages.Database testing to verify that error checks an...

Sidel is looking for a self motivated Cluster Customer Success Specialist / Customer Care Manager who will be part of the Customer Management organization reporting to the Lead Customer Care Manager. The incumbent will be responsible for supporting customer requests for emergencies, troubleshooting and technical assistance during the warranty and life-cycle of the equipment. He/She will also be l...

Gross Salary: 40,000,Our client is seeking to hire a motivated and customer-focused showroom call center Customer Care Representative to join their dynamic team. As a Showroom Call Center Customer Care Representative, you will be responsible for addressing customer inquiries, providing product information, resolving issues, and ensuring customer satisfaction over the phone and through electronic ...

We are a panel of finest international and nationwide healthcare experts who have come together to launch state-of-art healthcare facilities in Kenya. Our Values All the operations at Lifecare Kenya Ltd are guided by our deeply ingrained core values Requirement: Qualifications : BHMS / BAMS / BDS, MHA Experience: 3 to 8 years Don't Keep Share!:WhatsAppTweet

Job Purpose/Mission The Customer Experience Department leads Support excellent (country-specific) customer experience through a smart customer journey and insightful, responsive analysis. Customer care officers help Engie Energy Access Kenya to develop strong relationships with our customers by trouble shooting of technical issues, answering customer's questions, resolve problems, escalate and fo...

Job Purpose:Maintain the reception area by providing front office administrative services and customer care service to patients, AKU staff and the public by receiving and addressing inquiries in a professional and polished manner, while accounting for all daily financial transactions processed at the front desk/patient reception.Responsibilities:Provide outstanding customer services to patients, ...

ENGIE is a leading world group that provides low-carbon energy. Our group is a global reference in low-carbon energy and services. Job Purpose/Mission The Customer Experience Department leads Support excellent (country-specific) customer experience through a smart customer journey and insightful, responsive analysis. Customer care officers help Engie Energy Access Kenya to develop strong relation...