Girl Effect is a non-profit working with girls to change their lives, empowering them to navigate the pivotal time of adolescence, so they are enabled to live a healthy life, participate in school, and prepare for their future financially. Context of the role Girl Effect knows that technology has a transformative power. We are looking for an IT Support Officer to join our team to help us strength...
Context of the role Girl Effect knows that technology has a transformative power. We are looking for an IT Support Officer to join our team to help us strengthen and maintain our internal systems and support our employees, many of whom work entirely remotely.We work on cloud-based systems (and make extensive use of Google Workspace) across our eight countries of operation (Ethiopia, India, Kenya,...
Establish and maintain effective service of all IT Equipment s To serve as IT Support for all Clinics within the region Interpret and advise Line Managers on New ideas Direct the execution and implementation of all Software s Provide career development guidance to Clinic Staff and training Implementation of structures, JDs & KPIs and succession planning mechanisms.
Core Responsibilities Establish and maintain effective service of all IT Equipment s To serve as IT Support for all Clinics within the region Interpret and advise Line Managers on New ideas Direct the execution and implementation of all Software s Provide career development guidance to Clinic Staff and training Implementation of structures, JDs & KPIs and succession planning mechanisms. Minimum Q...
The Health Support Organisation is a leading registered South Sudanese based international nonprofit organisation dedicated to saving lives and relieving suffering through health care training and relief and development programmes Summary The ideal candidate will have strong implementation oversight experience and an enthusiastic and proactive approach to building a program portfolio. Team empowe...
Head IT, Enterprise Applications Support at NCBA Group
Duties and ResponsibilitiesManage Internal Systems: Responsible for the administration and maintenance of internal systems including Linux and Windows Servers, Load balancers, Webservers, and Queueing systems. Ensure their smooth operation and availability to meet business needs.Provide 1st and 2nd Line Support: Handle troubleshooting of IT-related problems ranging from office productivity softwa...
SportPesa, is a Kenya-based sports betting website owned and operated by Pevans East Africa Limited. The website is licensed by the BCLB (Betting Control and Licensing Board of Kenya) under the Betting, Lotteries and Gaming Act. Duties and Responsibilities Manage Internal Systems: Responsible for the administration and maintenance of internal systems including Linux and Windows Servers, Load bala...
Position Overview:We are seeking proactive and customer-focused Freelance Support Team Members to join our Sales Team at Nathan Digital Kenya. As a Support Team Member, you will play a crucial role in ensuring our clients receive exceptional service and support throughout their journey with us. This is a remote position with flexible hours, ideal for individuals who are passionate about customer ...
Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world s mobile traffic passes through Ericsson networks. About this opportunity We are now looking for a Support Engineer that will provide technical service and support to our cust...
The Intern will play a crucial role in Business Development and Sales Support, assisting our Business Development Operations Team to streamline operations and drive the efficiency of our Business Development (BD) processes. Your efforts will be instrumental in coordinating projects, managing resources, and providing administrative and technical support throughout the sales lifecycle. This is a fu...
Our client, a Premier multilateral Development Bank, is seeking to recruit an IT User Support Assistant who will provide support services to all requests and incidents which require technical intervention related to software applications, computing, network & telecommunications hardware/software as well as the general client computing environment. Contribute to the deployment and adoption of the ...
Position Responsibilities and Functions:- Provide first/second level contact and problem resolution for customer issues. Work with Third Party Vendors to remediate complex AV issues as needed. Provide timely communication on issue status and resolution. Maintain ticket updates for all reported incidents. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microso...
About this opportunityWe are now looking for a Billing Support Engineer that will provide technical service and support to our customers. In this role, you will fix & resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks.The Support Engineer typically interacts with customer technical staff, o...
Mission Statement for the Role: Level 2 in depth troubleshooting and back end analysis with the aim of providing solutions and recommendations for both customer and technical related incidents. Overall Responsibility: To address and resolve technical escalations from the contact centre, support field service partners and follow up on network downtimes with the NOC team. People: Individual Contrib...
IT Jobs In Kenya. LOCATION: NAIROBI STARTING DATE: IMMEDIATELY Who are we? Kilimall is Kenya s largest online shopping mall. It was launched in July 2014 with the mission of becoming the No.1 E-commerce platform in Africa. Kilimall serves a retail customer base that continues to grow exponentially, offering products that span various categories designed to ensure optimum levels of convenience and...
About Company We are a climate fintech startup that operates at the intersection of climate, technology, and finance. It offers a range of innovative solutions and services related to carbon emissions measurement, management, and reporting. Our mission is to empower organizations and individuals to take meaningful action in addressing climate change by providing climate intelligence solutions, in...
Mission Statement for the Role:Level 2 in-depth troubleshooting and back-end analysis with the aim of providing solutions and recommendations for both customer and technical related incidents.Overall Responsibility:To address and resolve technical escalations from the contact center, support field service partners and follow up on network downtimes with the NOC team.Financial:NonePeople:Individua...
We believe EVERYONE in the world deserves access to the internet and affordable communications. Communications have an incredibly positive impact on improving the lives of individuals and accelerating the economic and social growth of developing countries; yet 4.4 billion people around the world are still unconnected and many more are poorly serviced. At poa! we believe everyone deserves access t...
JOB PURPOSEReporting to the Manager, Applications, the incumbent will be responsible for the Enterprise Resource Planning System (ERP) and systems/interfaces within the ERP-ecosystem; and the planning, directing, coordinating and execution of the primary, secondary and tertiary activities emanating thereof: Application support, user support, service management, data management and processing, sys...
We believe EVERYONE in the world deserves access to the internet and affordable communications. Communications have an incredibly positive impact on improving the lives of individuals and accelerating the economic and social growth of developing countries; yet 4.4 billion people around the world are still unconnected and many more are poorly serviced. At poa! we believe everyone deserves access t...
Job Description Provide technical support for IT infrastructure components, including troubleshooting and resolving issues related to Linux, VMware, Networking, Storage, Windows, Backup, Oracle, SQL, Firewall, and Network Security. Respond to user inquiries and incidents in a timely and efficient manner, ensuring minimal disruption to business operations. Perform routine maintenance tasks on serv...
Amazon Web Services (AWS) is the market leader and technology forerunner in the Cloud business. As a member of the AWS support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a cloud support engineer, you will...
Amazon Web Services (AWS) is the market leader and technology forerunner in the Cloud business. As a member of the AWS support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a cloud support engineer, you will...