The Tea Board of Kenya is a State Corporation in the Ministry of Agriculture and Livestock Development established by Tea Act No. 23 of 2020 to develop, regulate and promote tea sub-sector. The Board is governed by a Board of Directors) appointed by the Cabinet Secretary in charge of Agriculture and Livestock Development while day to day operations are directed by the Chief Executive Officer. Our...
Job Purpose To provide exemplary customer service to internal and external customer, handle inquiries and carry out Marketing and Customer Service assignments. Duties and Responsibilities Gathering customer feedback of hospital services and products through questionnaire collection and in-patient ward visits. Formulating data collection tools e.g. questionnaires, survey tools etc. to gather infor...
AAR Healthcare is currently one of the largest providers of outpatient healthcare services in East Africa, with a network of 21 clinics across the country and serving over 300,000 clients annually from across the social divide. At AAR Healthcare, we employ experienced medical and management staff, and use internationally approved disease management protocols and drug formulary supported by the st...
The Kilimani Children s Clinic opened its doors to the public in November 2018.. Since then we have experienced a steady growth thanks to our dedicated team of consultant paediatricians, nurses and other health professionals. Role Description The Customer Service Representative ensures the highest level of customer care is given to all clients and no client leaves unsatisfied. The officer also en...
Your Role:As Country Director, you will play a pivotal role in shaping the direction and impact of CARE's work in Kenya as we focus on hiring the full time CD. Your responsibilities will include:Strategic Leadership: Designing and implementing organizational change processes to align with the CARE 2030 vision and global objectives. Developing and executing the CARE Kenya's country office (CO) str...
Gross Salary: 40,000,Our client is seeking to hire a motivated and customer-focused showroom call center Customer Care Representative to join their dynamic team. As a Showroom Call Center Customer Care Representative, you will be responsible for addressing customer inquiries, providing product information, resolving issues, and ensuring customer satisfaction over the phone and through electronic ...
This company was formerly known as SmartCook Energy. Last-mile energy networks for Africa s cities. Smarter commerce for urban Africa. Unique rich media delivery platforms. Our mission is to improve life for everyone in Africa s cities Role Overview As a Representative, Customer Care (KOKO Service Points) you will be responsible for the day-to-day activities of the KOKO Service Points whose aim i...
Customer Service Jobs In Kenya. We are a fast growing National SACCO with a country-wide membership from Government Ministries, private organizations and individuals. Hazina Sacco Society wishes to urgently recruit for the following position:- Customer Care Assistant Minimum Requirements; Bachelor s Degree in Public Relations / Communications or Business Management Two (2) years experience in a b...
Welcome patients/clients and handle all customer enquiries and complaints, providing accurate information.Monitor call status for timely responses and appointment reminders.Follow up with clients regarding their experience and report findings.Monitor patient waiting times and ensure comfort.Ensure timely response to client calls and emails.Liaise with insurance companies for pre-authorization and...
Gathering customer feedback of hospital services and products through questionnaire collection and in-patient ward visits. Formulating data collection tools e.g. questionnaires, survey tools etc. to gather information on external and internal customer satisfaction and ensure adequate supply. Compiling daily reports from the questionnaire collected from patient satisfactory questionnaires. Visitin...
Requisition ID 50764Position Type FT PermanentRecruiter #LI-TS1Posting Type LI About KerryKerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most value...
REF: SEZA/HR/2023/12/8 Job Description Duties and Responsibilities Maintaining calls register; Answering and directing telephone calls; Updating institutional telephone directory; attending to physically challenged visitors and staff; Verifying telephone bills before payments; reporting promptly any switchboard defects to the supervisor; Directing and guiding visitors; liaising with telephone ser...
St. Luke s Orthopaedic and Trauma Hospital is an ultra-modern hospital started in the year 2012, after operating as a clinic and an orthopaedics supplier since year 2005. Job Purpose The overall purpose of this job is to register and invoice corporate and cash patients seeking medical services at the hospital in line with established procedures of partners and the hospital. Key duties and respons...
About the role BURN is looking for an exceptional, efficient A Customer Care Escalation Agent to fill the role. The Aftersales Close Looping Agent will manage all Aftersales support activities. The key role will be good customer service to all customers that require aftersales service, troubleshooting, resolving, and escalating all aftersales issues reported by the customers through the BURN cust...
About The RoleThe Customer Care Specialist acts as the key contact between the customer and the company and will be responsive to customer's requirements at all times, (both internal and external) and resolve customer queries quickly and will direct their efforts to maximize the customer experience. The incumbent is required to display a professional image of the company and provides a comprehens...
Strathmore University is a Chartered University located in Nairobi, Kenya. It was the first multiracial and multi religious educational institution in English speaking Eastern Africa and more recently the first institute of higher learning to be ISO certified in East and Central Africa in 2004. Basic job summary: The Job holder is responsible for facilitating the development of student-athletes a...
Kerry is a company rich in heritage and resources. Over the past five decades, our focus on changing lifestyles, the globalisation of food tastes and ever-evolving consumer needs has brought us to a market-leading global position. At Kerry, we are proud to provide our customers  some of the world s best-known food, beverage and pharma brands with the expertise, insights and know-how they need t...
Kerry is a company rich in heritage and resources. Over the past five decades, our focus on changing lifestyles, the globalisation of food tastes and ever-evolving consumer needs has brought us to a market-leading global position. At Kerry, we are proud to provide our customers  some of the world s best-known food, beverage and pharma brands with the expertise, insights and know-how they need t...
Kerry is a company rich in heritage and resources. Over the past five decades, our focus on changing lifestyles, the globalisation of food tastes and ever-evolving consumer needs has brought us to a market-leading global position. At Kerry, we are proud to provide our customers  some of the world s best-known food, beverage and pharma brands with the expertise, insights and know-how they need t...
Nova Pioneer is looking for a superstar School Chaplain to serve on a part-time basis at our Eldoret Girls Campus. The School Chaplain will be in charge of supporting the school community to provide pastoral care and general spiritual, social, and emotional comfort to all students irrespective of their faith and belief. This is an opportunity to join us 10 hours a week and be a part of an innovat...
The Kilimani Children s Clinic opened its doors to the public in November 2018.. Since then we have experienced a steady growth thanks to our dedicated team of consultant paediatricians, nurses and other health professionals. Role Description The Customer Service Representative ensures the highest level of customer care is given to all clients and no client leaves unsatisfied. The officer also en...
About this Position The Open University of Kenya (OUK) is a Public Specialized University chartered in August 2023 pursuant to section 24(1) of the universities Act (No. 42 of 2012). The University aims at providing university education in a flexible online mode of learning to Kenyan citizens and beyond. OUK invites applications from suitably qualified and experienced persons with excellent crede...
Customer Care Executives at Bees Credit Limited