QUALITY ANALYSTRESPONSIBILITIES * Monitor and coach/ mentor agents on a daily, weekly, and monthly basis for quality improvement. Maintain quality reports at Agent and Team level. * Email communication with the Client, regarding Quality Measures. Maintain and develop internal support and call centre quality standards. * Review a subset of content moderators work including videos, photos, audios, ...
The International Rescue Committee is a global humanitarian aid, relief and development nongovernmental organization. Job Overview The Vice President of Talent & Organizational Effectiveness is a pivotal leadership position, blending innovative strategic oversight with hands-on operational acumen to reshape and enhance our organizational structure and talent management strategies. This role is at...
The Policy & Advocacy (P&A) Coordinator is focused on increasing the impact of CCS programming through research, learning and advocacy. The P&A Coordinator will work with the CCS Secretariat, CCS partner technical leads and senior management to establish a consortium-level Policy & Advocacy Agenda. The P&A Coordinator will also work with regional and global-level stakeholders as relevant to advan...
The Intern will play a crucial role in Business Development and Sales Support, assisting our Business Development Operations Team to streamline operations and drive the efficiency of our Business Development (BD) processes. Your efforts will be instrumental in coordinating projects, managing resources, and providing administrative and technical support throughout the sales lifecycle. This is a fu...
ResponsibilitiesWork with the Communications Team to understand project objectives and requirementsPlan and execute video shoots to capture videos that would represent the mission and vision of Jhpiego Kenya as directed by the Communications ManagerDevelop creative concepts for videos to be displayed on screens in meeting rooms, including promotional content, event highlights, and organizational ...
iSON Xperiences is a specialist in proactive customer engagement and customer xperience management, partnering with leading brands to optimize their customer xperience, revenue generation and business process management across the enterprise. Summary The senior IT Desktop support specialist will support and maintain organizational computer systems, desktops, and peripherals. That includes install...
As a key member of the Senior Management Team (SMT), the CFO will partner with the Executive Director to oversee the consortium's financial resources, develop and maintain financial and administrative policies, and create annual budgets. This role involves forecasting financial needs, advising on long-term financial strategies, leading fundraising efforts, and managing risk assessment functions t...
The Busara Center for Behavioral Economics is an advisory and research organization focused on evaluation and implementation of behavioral interventions in understudied countries and populations Summary The Intern will play a crucial role in Business Development and Sales Support, assisting our Business Development Operations Team to streamline operations and drive the efficiency of our Business ...
We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spend. Our Human Capital solutions, advice and guidance are uniquely designed and ...
Engage in a comprehensive training program to understand the fundamentals of insurance underwriting.Participate in workshops, mentorship sessions, and on-the-job training to build technical and industry-specific skills.Assist in the analysis of insurance policies to understand coverage, terms, and conditions.Learn how to assess risks associated with different insurance products.Gain proficiency i...
The purpose of the CCS Partnerships Manager - Capacity Strengthening is to lead in supporting activities under the CCS pillar 3) strengthening capacity of local partner organizations with an emphasis on accompaniment and mentorship. The Partnerships Manager - Capacity Strengthening is responsible to establish a common approach and good practices for partnership between international and local par...
Mercy Corps is a global humanitarian aid agency engaged in transitional environments that have experienced some sort of shock: natural disaster, economic collapse, or conflict. Summary The purpose of the CCS Partnerships Manager Capacity Strengthening is to lead in supporting activities under the CCS pillar 3) strengthening capacity of local partner organizations with an emphasis on accompaniment...
IT jobs. About Mercy Corps Mercy Corps Sudan crisis response seeks to meet the humanitarian needs of vulnerable Sudanese and other conflict-affected people across the country. Mercy Corps Sudan is recognized as a leader in market systems, agricultural, and food security and building on this experience, the MC Sudan humanitarian program will layer in resilience and other program activities where a...
HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya.Primary Purpose of Role Our client, a leading services solutions provider seeks to recruit an HR Officer. He/she will be responsible for facilitating improvement of organizational capability by developing and harmonizing systems and processes and involving people to maximiz...
Recruitment Room is a full-service recruitment agency specializing in technical, non-technical, and executive recruitment. Position: Web3 Recruiter (Freelance) Location: Remote (Global) Experience: 1 Years In the role of Web3 Recruiter, you will work on direct client roles to understand their open positions, attract and close great candidates for their roles. Responsibilities Source and attract t...
Duties and ResponsibilitiesAssist in the creation and carrying out all marketing, communication, branding and promotional activities,Assist in editing of marketing and communication content.Assist in tracking and reviewing Marketing and Communication initiatives and make recommendations.Assist in the developing of new social media campaigns, considering planned promotional activities.Monitor soci...
Duties and ResponsibilitiesThe attaché shall report to the Corporation Secretary and Legal Affairs Manager and the duties will include.Drafting and reviewing legal documents and contractsDrafting status reports on court matters affecting the Corporation.Researching and drafting legal opinions on the interpretation, impact and effect of the relevant laws and general conditions affecting various ar...
Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR Solutions. Our sole focus is to simplify the complexities of the HR department and help companies concentrate on the core business as we handle HR tasks more efficiently and...
The Busara Center for Behavioral Economics is an advisory and research organization focused on evaluation and implementation of behavioral interventions in understudied countries and populations. Busara's mission is to work with researchers and organizations to advance and apply behavioral science in pursuit of poverty alleviation. This involves the application of research and rigorous methods to...
Responsibilities Work with the Communications Team to understand project objectives and requirementsPlan and execute video shoots to capture videos that would represent the mission and vision of Jhpiego Kenya as directed by the Communications Manager Develop creative concepts for videos to be displayed on screens in meeting rooms, including promotional content, event highlights, and organizationa...
Duties and Responsibilities The attaché shall report to the Corporation Secretary and Legal Affairs Manager and the duties will include. Drafting and reviewing legal documents and contracts Drafting status reports on court matters affecting the Corporation. Researching and drafting legal opinions on the interpretation, impact and effect of the relevant laws and general conditions affecting variou...
Duties and Responsibilities Assist in the creation and carrying out all marketing, communication, branding and promotional activities, Assist in editing of marketing and communication content. Assist in tracking and reviewing Marketing and Communication initiatives and make recommendations. Assist in the developing of new social media campaigns, considering planned promotional activities. Monitor...
Volunteer Management Support:Processing and updating volunteer records.Assist in keeping volunteer database (paper and electronic) up-to-date and accurate.Assisting with organization of volunteer trainings and orientationsAssisting with special volunteer event planningAssist with scheduling of volunteer activities utilizing a variety of methods, including online sheets.A variety of other regular ...
Yana Oil Limited is a manufacturing company for both automotive and industrial lubricants.We are looking for a self-driven individual to fill the position of the production manager and beloware the qualifications that we are looking for. Qualifications A bachelor s degree in Analytical Chemistry, Chemical Engineering, Industrial Chemistry or any other Chemistry related degree. Masters is an added...