Job Ref. No: JHIL104 Role Purpose The job holder will handle inquiries from intermediaries, customers, and providers by understanding their needs, addressing their questions, resolving issues, and fulfilling requests. The role holder is expected to provide excellent service in all customer interactions and create memorable experiences. Main Responsibilities Delivery exceptional customer experienc...
Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Job Ref. No: JHIL104 Role Purpose The job holder will handle inquiries from intermed...
Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance.Job Ref. No: JHIL104 Role Purpose The job holder will handle inquiries from intermedi...
Customer care jobs in Kenya. Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance.Job Ref. No: JHIL104 Role Purpose The job holder will ha...
Delivery exceptional customer experience in all interactions on call and email by maintaining highest level of professionalism.Manage urgent or critical cases promptly, coordinating immediate interventions and connecting with emergency services as needed.Issuing preauthorization approvals for all outpatient, dental, optical, and inpatient cases.Keep a clear complaint tracker and ensure timely res...
PURPOSE: Responsible for care facilitation/cost containment and call centre reachability. PRIMARY RESPONSIBILITIES: Issuance of approval to insured members seeking both inpatient and outpatient care as per policy guidelines. Monitor cost, average length of stay on inpatient cases. Issue guidance on Pre-authorized optical, dental and scheduled procedures Conduct Hospital visits whenever the insure...
PURPOSE:Responsible for care facilitation/cost containment and call centre reachability.PRIMARY RESPONSIBILITIES:Issuance of approval to insured members seeking both inpatient and outpatient care as per policy guidelines.Monitor cost, average length of stay on inpatient cases.Issue guidance on Pre-authorized optical, dental and scheduled proceduresConduct Hospital visits whenever the insured memb...
Job Title: Data Quality Analyst Location: Remote (CST Timezone) About Us: We are a dynamic team committed to delivering high-quality data management and analysis services. Our dedication to precision and efficiency drives our success in meeting our clients' diverse needs. We're currently seeking a detail-oriented and analytical Data Quality Analyst to join our team and contribute to our mission o...
The JobThe role will combine aspects of customer service and operations duties. Ultimately, you will be responsible for quickly solving problems for businesses that rely on Kopo Kopo's technology. You will ensure that Kopo Kopo's information systems are kept up to date, and will engage proactively with our customers on matters regarding our services resolving customer issues in our systems and co...
Kopo Kopo was launched in 2012 where we partnered with Safaricom to bring Lipa na M-Pesa Buy Goods service to small and medium businesses throughout Kenya and, today, we serve thousands of businesses from salons to restaurants to office supply stores, to schools. We have since partnered with other aggregator and mobile money partners with the ultimate goal of helping businesses leverage mobile pa...
Optometrist , Optical AKUH (ON) at Aga Khan University Hospital
We believe in making it simpler for businesses to operate. That's been our goal since 2012, whenwe partnered with Safaricom to bring Lipa Na M-Pesa Buy Goods service to businesses throughout Kenya.Our efforts have not stopped there we seek to understand the challenges that our business customersface and build technology tools to help them overcome those challenges. We get insights through listeni...
Are you an Operational expert who is passionate about running various aspects of warehouse operations in a busy environment that offer required results to the clients in making warehouse processes efficient and effective? We are looking for someone with mid-level experience in business operations. As a Warehouse Clerk -Grade 1, primarily responsible in assisting the Warehouse Lead in maintaining ...
About us At DHL Group, people mean the world to us. That s why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building the logistics company for the world. Under the DHL Supply Chain umbrella, one ...
IntroductionAga Khan University Hospital, Nairobi (AKUH, N) is a private not-for-profit teaching hospital that provides tertiary and secondary level healthcare services. It is one of the hospitals in East Africa accredited by the Joint Commission International from USA. The University Hospital has been providing high quality care for the people of East Africa and beyond for over 60 years.The Aga ...
Responsibilities:Assist in guiding patients when selecting frames for proper fit and stylingMaintaining shop displaysBasic bookkeeping duties associated with tracking patient's orders and recording purchases and other necessary information for each patientWorking with sales professionals from vision care suppliersEnsuring that all orders arrive and are to the specifications of the patientRequirem...
Aga Khan University Hospitals in Karachi, Pakistan and Nairobi, Kenya are private, not-for-profit institutions providing high quality health care. The Main Hospitals serve as the principal sites for clinical training for the University s Medical Colleges and Schools of Nursing and Midwifery in Pakistan and East Africa. Responsibilities: Assist in guiding patients when selecting frames for proper ...
IntroductionAga Khan University Hospital, Nairobi is a private not-for-profit teaching hospital that provides tertiary and secondary level healthcare services. It is the first hospital in East Africa to be accredited by the Joint Commission International from the USA. The University Hospital has been providing high quality care for the people of East Africa and beyond for over 60 years.Applicatio...
VisionSpring, an international social enterprise, was founded in 2001 with a mission to broaden access to affordable eyewear everywhere. We establish market access to eyeglasses and vision correction for people living in poverty so that they may enhance their livelihoods, learning, and quality of life Summary The global senior manager designs the customer journey, from building awareness of the n...
IntroductionAga Khan University Hospital, Nairobi is a private not-for-profit teaching hospital that provides tertiary and secondary level healthcare services. It is the first hospital in East Africa to be accredited by the Joint Commission International from the USA. The University Hospital has been providing high quality care for the people of East Africa and beyond for over 60 years.Applicatio...
Aga Khan University Hospitals in Karachi, Pakistan and Nairobi, Kenya are private, not-for-profit institutions providing high quality health care. The Main Hospitals serve as the principal sites for clinical training for the University s Medical Colleges and Schools of Nursing and Midwifery in Pakistan and East Africa. Summary Applications are invited from qualified candidates for the above posit...
OverviewWe are looking for a Spatial Data Scientist with strong machine learning analytics experience. The position falls under the Spatial Data Science and Applied Learning Lab (SPACIAL) of CIFOR-ICRAF. If you have a background in GIS, spatial data analysis, including remote sensing (satellite data analysis, drone data processing), this position might be for you. You will need a strong backgroun...
The World Agroforestry Centre, is an international institute headquartered in Nairobi, Kenya, and founded in 1978. The Centre specializes in the sustainable management, protection and regulation of tropical rainforest and natural reserves. Overview We are looking for a Spatial Data Scientist with strong machine learning analytics experience. The position falls under the Spatial Data Science and A...
Reporting Line: TAC ManagerJob ObjectiveProvide 2nd level technical support, resolve escalated incidents and assigned problems, coach the first level NOC team and manage the WIOCC network. To be acknowledged as the technical expert within the company.Key Duties & Responsibilities:24/7 2nd Level TAC technical interface, escalation / on-callProblem resolution, direct NOC & Field SupportMentorship &...
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